Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Salon Muse-Plainview formally Salon Louie logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%91+25.7Replies to reviews 8%58+4.8Craft & service penalty95−0.5Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Salon Muse-Plainview formally Salon Louie

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 417 Google reviews

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Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Muse-Plainview formally Salon Louie is better than 90% of hair salons.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 91% of hair salons.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Muse-Plainview formally Salon Louie is better than 95% of hair salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than —% of hair salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Muse-Plainview formally Salon Louie is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Muse-Plainview formally Salon Louie is better than 58% of hair salons.C
58

Reviews for your job

Customers hired Salon Muse-Plainview formally Salon Louie for 8 kinds of job.

Salon Muse-Plainview formally Salon Louie for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.145
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$53
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 81

All 145 Google reviews tagged “Haircut” · showing 20

tyecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

The lady who did my hair was amazing! She made sure I was comfortable and had everything I need for the entire appointment! I left in happy tears! I wish I could give more stars! I have never been happier with my hair!

Paid $180–200Hair glazingHaircutHairstyling
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I love my haircut nicki is the best she always knows how I.like my hair

Paid $80–100HaircutHair highlighting
Jezza5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alyah was amazing! Although we couldn’t achieve the exact hair color I originally wanted because of the previous color in my hair, she still made it turn out beautifully. My hair looks healthy, blended, and so much better than I expected. Love the new look❤️

Paid $140–160HaircutHair coloring
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Emma is wonderful. She takes time, she is an excellent stylist.

Paid $60–80Bang trimHaircut
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am visiting from out of state for my son's wedding and Emma was able to get me in last minute to make sure my hair looked great for the wedding. Emma did an AMAZING job and everyone was so nice.

Paid $60–80HaircutHairstylingBlowdry
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

As always, courteous, caring and professional

Paid $60–80HaircutBlowdry
Cindy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was my first time at the salon and I loved it. Super friendly staff, clean and welcoming. Jess colored and cut my hair and did an AMAZING job!!! Cost is reasonable.

Paid $140–160HaircutHair coloring
Sondra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

My experience at this business is great as usual. Jackie makes it this way always.

Paid $160–180HairstylingHaircutHair highlighting
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service!

Paid $60–80HaircutHairstyling
michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Absolutely fabulous! Thanks Nikki ! You are the best.

Paid $140–160Hair highlighting
Mandee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Emma is great. She’s so sweet and knowledgeable. She answered all my questions to the best of her ability. She was also very honest when it came to explaining what would look good versus what wouldn’t. I’ll definitely be returning.

Paid $200+HaircutHairstylingBlowdry
Sandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

NICKIE is the BEST!!! I love my Nickie!!!

Paid $60–80BlowoutsHaircut
Dan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kayla is great.

Paid $40–60Haircut
Sara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Absolutely amazing experience! Perfect cut, wonderful styling every time!

Paid $60–80HaircutHairstylingBlowdry
Erica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Leanna is the best!! Love my cut and color!!

Paid $160–180HaircutHair highlighting
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kyla is fabulous!

Paid $140–160Hair coloringHaircut
Sandra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Samantha gave me a great, precise haircut which was exactly what I asked for. During this appointment she also added some highlights and lowlights which gave the cut depth and an overall cohesiveness. Samantha is an attentive listener and accomplished just what I envisioned. I welcome her ideas about what can…

Paid $160–180HaircutHair glossingHair highlighting
Kathryn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always love seeing Jackie! She does a great job!

Paid $60–80HaircutBlowdry
laurie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Emma listens carefully to what I want and does exactly that. If I ask for suggestions, she is helpful.

Paid $40–60Haircut
RachelLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

You need to see Kyla!! Kyla hands down is one of the best hair stylist I have ever worked with. She listens and is absolutely amazing. Thank you!! 😊 Went back today and saw Nickie and she is fabulous as well. I didn't get a chance to take a photo before the rain started, but it was beautiful. Thank you Nickie! 😊

Paid $100–120BlowoutsHaircutHairstyling

Show more haircut reviews (125 more) →

Price

$68+16% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut144$27–$53
Hairstyling86$27–$66
Hair coloring58$101–$214
Blowdry32—
Hair highlighting27$123–$214
Blowouts16$41–$109
Kids' cuts14$17–$35
Curly hair11$30–$58

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