Experts Reviews · Company report
Salon Surreal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%87+6.2Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Salon Surreal

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 1,390 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Surreal is better than 78% of beauty salons.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Surreal is better than 58% of beauty salons.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Surreal is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Surreal is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Surreal is better than 0% of beauty salons.F
0
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Surreal is better than 87% of beauty salons.A
87

Reviews for your job

Customers hired Salon Surreal for 8 kinds of job.

Salon Surreal for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$43–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 53

All 78 Google reviews tagged “Blowouts” · showing 40

Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Shyanne understands my type of hair and is very talented.

Paid $120–140Shampoo & conditioningBlowouts
AllieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Came in last minute, they got me right in, and with a smile. Expert hands give an expert style! My hair looks great! Thanks again Jodi, see you again soon.

Paid $60–80Blowouts
MarianneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

My hairstylist was Angelina and she was amazing. My hair looked perfect and the color was exactly what I wanted. She was very informative about the products and so helpful that I got products for myself and my boyfriend! I referred all friends to her!

Hair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in.

Shampoo & conditioningBlowoutsHaircut
hannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rachael is the only person I will ever let do my hair! She is truly the best!!

Paid $100+Shampoo & conditioningBlowouts
Alexa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I’ve been here before with Litsy and it was awesome she did amazing today I had Sandra because I was in a pinch. I got a trim, tone, and a blowout. Sandra did a good job on my tone but leaving the salon no one could tell I got a blowout. My hair is very flat and damp. I am annoyed cuz it’s an extra charge and you can’t even tell I got a blowout

Paid $90–100Blowouts
JordynLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rachel was a delight to work with. I went in for a consultation and scheduled a cut & color the same day. She was very attentive to my needs, making sure I was comfortable and happy with results along the way. She worked with me when I changed my mind and seemed very excited the whole time.

Paid $100+Shampoo & conditioningBlowoutsHaircut
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Carrie Anne is amazing. Personable and professional. Excellent at her job. Sorry to hear she is leaving. Looking forward to seeing Shyanne.

Paid $70–80Shampoo & conditioningBlowouts
KarolynLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shyanne is always great, I have a perfect cut for me, she shares styling tips too.

Paid $60–80Shampoo & conditioningBlowoutsHaircut
Audrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gia is an amazing stylist. She does a great cut and I’m always impressed with the color as well :)

BlowoutsHaircutHair coloring
Rhonda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My son and I got our hair done by Nikki. I gave her a picture of what I wanted as far as shape and cut. She blew me away with her expert knowledge and professionalism as well as she was very understanding and nice. Since my son 29 and I am 65 we are both very nervous and particular on our hair. She was excellent…

Paid $50–60Shampoo & conditioningLong haircutBlowouts
Shelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amanda did such a great job with my hair! I absolutely love it!!!

Paid $200+BlowoutsHair coloring
DanielleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my second hair cut with Litsy today and I have loved both experiences. I came to her with a botched haircut from a different stylist (different place) and she did an amazing job fixing it. Today I came in and asked for something totally different, shorter with bangs, and I love it! She’s friendly, professional…

Paid $40–50Shampoo & conditioningLong haircutBlowouts
kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just got a trim and hydration masque today with your hair stylist Angelina. The hair appointment was wonderful as she was so helpful in explaining hair care specific to my hair type to me. She talked to me about the products she used in my hair as well and was very gentle. I love this salon and will be 100 percent…

Paid $50–60BlowoutsHaircutCurly hair
LAINEYLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ellie consistently gives a beautiful haircut and style

Paid $90–100Shampoo & conditioningBlowoutsCustom cut
elyse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

best hair stylist ever!!! 💝

Paid $60–80Shampoo & conditioningBlowoutsCustom cut
connieLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I haven't been going for a while, but really needed help. My stylist was Kinna (spelling). I couldn't capture a pic of the style I wanted, so described the details the best I could. Excellent cut. My hair is fine and straight. It won't hold a curl. She made it have movement. Excellent. Yes, I will definitely start…

Paid $70–80Shampoo & conditioningBlowoutsHairstyling
Morgan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called to see if I could come in and get a hair cut on the same day, had absolutely no problem getting me in, I was offered a drink during my cut, my stylist Litsy was very nice and listened to what I wanted, I will most defiantly be back in the future!

Paid $50–60BlowoutsCustom cutHairstyling
Camila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kyna is amazing!!!! She’s the best and is so good at what she does, highly recommend her!!

Paid $50–60Shampoo & conditioningBlowoutsHaircut
MadelynLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got a balayage, tone, and trim with Rachael it was wonderful! She gave me exactly what I asked for and I couldn’t be more pleased. Great salon!

Paid $100+HaircutShampoo & conditioningBlowouts
Teri14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amanda is a wonderful hairstylist and awesome personality. I recommend her highly!

HaircutShampoo & conditioningBlowouts+ Punctuality+ Cleanliness+ Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got the perfect color that I wanted today thanks to Chloe. Definitely will be back again!

Paid $160–180BlowoutsHair coloring
Cara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

I called to aak price of services before appointment but was charged over $100 more than quoted. I also didn't get the color I was expecting.

Paid $200+HaircutShampoo & conditioningBlowouts
Melinda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great first time experience they were both great I walked out very pleased

HaircutEyebrow beautificationBlowouts
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time going here, I had Amanda and she was amazing, listened very closely to what I wanted and asked further questions to make sure I was getting what I wanted, the last place I went to over a year ago messed up my layers so bad and after coming here I truly love my hair all over again! I will definitely be back!

Paid $60–80HaircutShampoo & conditioningBlowouts
Ari8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Everyone I’ve seen here is fantastic, but special shout out to Deandrea (Brows) and Chloe D (hair). I’ll definitely be going back to both of them!

Paid $60–80HaircutShampoo & conditioningBlowouts
Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been coming to Shyanne for a few years and she is awesome. I always leave very pleased and get constant compliments on the cut and color.

Paid $180–200HaircutShampoo & conditioningBlowouts+ Punctuality+ Quality+ Professionalism
PaigeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Shyanne was amazing and absolutely killed it with what I asked for! I have had long boring hair for quite a time now and wanted a change. I wanted lots of layers curtain bangs/face framing pieces and volume at the roots. I absolutely love it and I style my hair everyday so this was the perfect cut for me and I…

Paid $40–60HaircutShampoo & conditioningBlowouts
nikolLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Went in and was helped by Litsy who did a wonderful job. She was attentive and asked all the questions to make sure I was getting exactly what I wanted. I was super nervous to try a new salon but Surreal made all my worries go away. Thanks again Litsy!

HaircutBlowoutsHair coloring
jamieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Today was my first visit to Salon Surreal. Carrie Ann was great. We had a really thorough consultation and a very efficient and professional service. Carrie Ann is easy to talk to and very knowledgeable about her craft. I didn’t even show her the inspiration photos I had brought, but my end result looked a whole…

HaircutBlowoutsHair coloring
BizLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I highly recommend making your next hair appointment with Kyna Rosada! Kyna has been my preferred stylist for 10 years. She is an expert hair stylist and colorist. She carefully listens to my requests and the results are exactly what I ordered. I always leave her chair feeling beautiful and we have so much fun in the process!

Paid $140–160HaircutShampoo & conditioningBlowouts
Leia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I see Amanda at Salon Surreal and she’s amazing. She does a fantastic job. I have curly hair and she is great at trimming and styling my hair and has given me great advice to help maintain my curls when I’m at home. I highly recommend this salon and Amanda.

Paid $180–200HaircutShampoo & conditioningBlowouts
MarissaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amanda & Deandrea are amazing! Honestly, I have never met a staff member I haven't liked. I am happy to continuously refer friends and all to Salon Surreal! The new salon location is super clean and as always, welcoming! I always feel like I am well taken care of. I really appreciate them having contactless pay,…

HaircutBlowoutsWaxing
KC-LeeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The highlight of my life is getting my hair cut and styled by Nikki. There should be a +10 rating so I could rate Nikki that high. She is a master at her skill! Not only that, she is so SWEEET and KIND. PLUS, She is a great listener and gives fabulous advice! Always treated kindly by Nikki. She always makes me look…

Paid $60–80HaircutHairstyling+ Punctuality+ Quality+ Professionalism
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've gone here for a year and love it! Litsy is the best, always makes sure my hair is perfect. Everyone is kind and welcoming. So easy to schedule!

Paid $160–180HaircutShampoo & conditioningBlowouts
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ivette is awesome!! She did exactly what I requested and more. She takes her time and is very light handed. She is very professional and is great at working in a timely matter even when conversing. She gave me some awesome suggestions for new products to care for my new hair. I will be coming back to her for sure!

Paid $200+HaircutShampoo & conditioningBlowouts
Maria5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My stylist was extremely professional with her services. I received a shampoo, blowout and consult for hair coloring. Love her work.

Paid $1–20HaircutShampoo & conditioningBlowouts
Jordan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Recently moved from out of state and was worried about going to a new person to do my hair (been seeming the same person for the last 10+ years), but Amanda put all that worry to rest. She took the time to talk to me about my inspo picture and what my end result was, guided me to the best result based on the state…

Paid $180–200HaircutBlowoutsHairstyling
Tania1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had Gia as my hair stylist and she was so friendly and kind. She listened to me and gave me amazing recommendations for my hair such as what would fit my face more and it came out amazing. My hair feels so healthy and light. She is an amazing and kind stylist! I recommend her!

Paid $40–60HaircutShampoo & conditioningBlowouts
Beverly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always warm and welcoming. Truly professional. Quality of work is fabulous.

BlowoutsHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality

Show more blowouts reviews (38 more) →

Price

$76-7% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut498$32–$79
Hairstyling331$30–$79
Hair coloring203$121–$214
Shampoo & conditioning182$63–$139
Blowouts76$43–$99
Balayage39$170–$371
Waxing17$11–$51
Long haircut12—

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