How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%87+6.2Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORESalon Surreal
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 1,390 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Salon Surreal for 8 kinds of job.
Salon Surreal for hair coloring
Clear ✕All 204 Google reviews tagged “Hair coloring” · showing 20
Litsy is amazing! Always on time and gives the best advice on cut and color.
Gia was great!
I live in SEATTLE. Been flying to PHX to have my hair colored by Carrie Callahan, and before that would drive to PORTLAND, where I first met her 20+yrs ago. Once you find a hair MASTER-someone really, really good-you don’t let them go! She’s the best-and my God-given long dark hair can’t handle being a blonde…
I get my color done by Betsy or Chloe, and both do a great job every time. The salon is very clean as well, and I always feel very welcomed every time I come in. I get my hair bleached and colored purple and that can take awhile, so the staff always makes sure I’m doing good, and they offer water or coffee as a nice…
My hairstylist was Angelina and she was amazing. My hair looked perfect and the color was exactly what I wanted. She was very informative about the products and so helpful that I got products for myself and my boyfriend! I referred all friends to her!
This has taken me time to write. I have attempted to contact management and we never connected. Either way, it took over 6 hours to dye the hair. When Erin was bleaching the hair the bleach dried and caked. When she began dying the hair it took a couples hours doing one side of the head and then after the desk…
I’m a dude, and I got frosted tips done by Betsy. Let me tell you, A+++ job all around. Betsy did a phenomenal job and my hair looks awesome. She’s also super smiley and nice. I’ll probably come back. HIGHLY RECCOMEND!
I visited Salon Surreal while in Phoenix, and it turned out to be one of the better salon experiences I’ve had. The space had a polished look without feeling overly formal, and the atmosphere was relaxed from the moment I walked in. It felt like a place where regular clients return because they trust the stylists…
Betsy was fantastic. She listened to me, suggested a few important things and did magic on my hair. She has such a positive vibe and is so, SO kind! I highly recommend her.
I got in super last minute with Sandra for a full highlight because she happen to have a cancellation , and she did an amazing job! Thank you Sandra ! My hair looks and feels great . Super happy with my golden blonde (as requested).
I had a very disappointing experience at Salon Surreal. Their highest level stylist did my highlights, and the result was extremely stripey and poorly blended (see photos). When I raised my concerns, they refused to acknowledge the mistake or take responsibility. I ultimately had to dispute the charge with my bank…
Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in.
I am so disappointed. I came in and paid $100 deposit and then left paying 245$ total. Kat and the front office lady told me that the brass color was normal from going from black to light so I was trying to be understanding. I came in for a balayage and I did go from black hair to lightening it and a toner. This…
Rachel was a delight to work with. I went in for a consultation and scheduled a cut & color the same day. She was very attentive to my needs, making sure I was comfortable and happy with results along the way. She worked with me when I changed my mind and seemed very excited the whole time.
Gia is an amazing stylist. She does a great cut and I’m always impressed with the color as well :)
sandra was amazing
Cheyenne was great! The end results always exceed my expectations. She and the other staff are very personable too. However, a woman named Krystal called and left a voicemail close to 5:00 p on a Saturday and I missed the call. Krystal said she was going to just charge the card I used for haircut and blowout which…
Amanda did such a great job with my hair! I absolutely love it!!!
I always receive great service from Amanda! Great job with the color and hair cut!
The salon is gorgeous, classy, and is filled with hair PROFESSIONALS! I am so happy I came across Salon Surreal and will be a repeat customer from here on out. My stylist Rachel is OUTSTANDING! She transformed my hair completely. I am thrilled with both my highlights, cut, and style. They have all different levels…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 498 | $32–$79 |
| Hairstyling | 331 | $30–$79 |
| Hair coloring | 203 | $121–$214 |
| Shampoo & conditioning | 182 | $63–$139 |
| Blowouts | 76 | $43–$99 |
| Balayage | 39 | $170–$371 |
| Waxing | 17 | $11–$51 |
| Long haircut | 12 | — |
