How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%87+6.2Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORESalon Surreal
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 1,390 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Salon Surreal for 8 kinds of job.
Salon Surreal for hair coloring
Clear ✕All 204 Google reviews tagged “Hair coloring” · showing 120
Litsy is amazing! Always on time and gives the best advice on cut and color.
Gia was great!
I live in SEATTLE. Been flying to PHX to have my hair colored by Carrie Callahan, and before that would drive to PORTLAND, where I first met her 20+yrs ago. Once you find a hair MASTER-someone really, really good-you don’t let them go! She’s the best-and my God-given long dark hair can’t handle being a blonde…
I get my color done by Betsy or Chloe, and both do a great job every time. The salon is very clean as well, and I always feel very welcomed every time I come in. I get my hair bleached and colored purple and that can take awhile, so the staff always makes sure I’m doing good, and they offer water or coffee as a nice…
My hairstylist was Angelina and she was amazing. My hair looked perfect and the color was exactly what I wanted. She was very informative about the products and so helpful that I got products for myself and my boyfriend! I referred all friends to her!
This has taken me time to write. I have attempted to contact management and we never connected. Either way, it took over 6 hours to dye the hair. When Erin was bleaching the hair the bleach dried and caked. When she began dying the hair it took a couples hours doing one side of the head and then after the desk…
I’m a dude, and I got frosted tips done by Betsy. Let me tell you, A+++ job all around. Betsy did a phenomenal job and my hair looks awesome. She’s also super smiley and nice. I’ll probably come back. HIGHLY RECCOMEND!
I visited Salon Surreal while in Phoenix, and it turned out to be one of the better salon experiences I’ve had. The space had a polished look without feeling overly formal, and the atmosphere was relaxed from the moment I walked in. It felt like a place where regular clients return because they trust the stylists…
Betsy was fantastic. She listened to me, suggested a few important things and did magic on my hair. She has such a positive vibe and is so, SO kind! I highly recommend her.
I got in super last minute with Sandra for a full highlight because she happen to have a cancellation , and she did an amazing job! Thank you Sandra ! My hair looks and feels great . Super happy with my golden blonde (as requested).
I had a very disappointing experience at Salon Surreal. Their highest level stylist did my highlights, and the result was extremely stripey and poorly blended (see photos). When I raised my concerns, they refused to acknowledge the mistake or take responsibility. I ultimately had to dispute the charge with my bank…
Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in.
I am so disappointed. I came in and paid $100 deposit and then left paying 245$ total. Kat and the front office lady told me that the brass color was normal from going from black to light so I was trying to be understanding. I came in for a balayage and I did go from black hair to lightening it and a toner. This…
Rachel was a delight to work with. I went in for a consultation and scheduled a cut & color the same day. She was very attentive to my needs, making sure I was comfortable and happy with results along the way. She worked with me when I changed my mind and seemed very excited the whole time.
Gia is an amazing stylist. She does a great cut and I’m always impressed with the color as well :)
sandra was amazing
Cheyenne was great! The end results always exceed my expectations. She and the other staff are very personable too. However, a woman named Krystal called and left a voicemail close to 5:00 p on a Saturday and I missed the call. Krystal said she was going to just charge the card I used for haircut and blowout which…
Amanda did such a great job with my hair! I absolutely love it!!!
I always receive great service from Amanda! Great job with the color and hair cut!
The salon is gorgeous, classy, and is filled with hair PROFESSIONALS! I am so happy I came across Salon Surreal and will be a repeat customer from here on out. My stylist Rachel is OUTSTANDING! She transformed my hair completely. I am thrilled with both my highlights, cut, and style. They have all different levels…
Amanda is as amazing as ever. She is so talented & always brings my blah hair back to life!
Chloe gave me the best haircut and color ever! She is awesome. Andrea did a sensational job on my eyebrow waxing. I will be a customer for life!
Angelina needs to be your new go to! She is so sweet and genuine, not my first time and I will definitely be back ♥️
Carrie Ann did a great job on my hair and she listen to my concerns and delivered a spot on cut and color highlites love it I will be adopting her for my life time hair tech thank you carrie see ya in 8 weeks Thuresa Leroue
Only place I will get my hair done!
I was very pleased, last min Chole def help me with my color and fix it up prior from a diff salon I went to last couple days now I can go to the wedding with lots of smile and relax! Can’t wait to come back again!
Omg....this place! Modern, chiq, efficient, precise, over the top friendly...what more do you want? BOOK ALREADY!
Todd is always excellent
Cheyenne always does a wonderful job. I have never walked out Disappointed. I love the look of the Salon also.
Love the color and cut of my hair! Thanks Shyanne!
I got a balayage, tone, and trim with Rachael it was wonderful! She gave me exactly what I asked for and I couldn’t be more pleased. Great salon!
Another fabulous afternoon with Carrie Ann she absolutely has found the perfect style for my mother. Her hair just falls into place and looks amazing.My mother is 93 years old and started at the Salon after I called them and they were so accommodating in getting my mother in for a shampoo, condition, haircut and…
Barbra blessing did amazing, very very sweet
oday, Amanda gave me a perfect style & cut! I enjoy appointments with Amanda. She always give me great color & cuts and we have great chats - it's like spending time with a good friend !! Sherri
Thank god for Gia! I have long, thick, blonde highlighted hair that was way overdue for a touch up. Gia knew exactly how to highlight, tone, and texturize it so it feels light and fresh while keeping the length. Plus she was friendly, consistent, and did it in record time without sacrificing quality.
Went in for a full color and cut. And Ivette did an incredible job. She took what I said I wanted and did it better than I could’ve imagined. I’ve never loved my hair so much. If I could give her 10 stars I would in a heartbeat.
Very nice place. Carrie was my stylist, she is very nice and made my hair the exact color blend I wanted. Impressive price, too. I think I have found my salon
My daughter recommend Litsy, and she was fabulous! She helped me decide on cut and color. Turned out beautifully. She took it easy cutting my bangs so I could get the length I wanted, because I wasn’t sure what to do with them, 3 times she cut them till I was happy and her. Her advice was right on! I appreciate her patience with me!! Thank you Litsy!!
Rachel was fabulous! Very knowledgeable about all services I was interested in and helpful in choosing the right hair color, style, and extensions for me based on my wants and lifestyle preferences. Will definitely be going back to see her.
Amanda is a wonderful hairstylist and awesome personality. I recommend her highly!
Got the perfect color that I wanted today thanks to Chloe. Definitely will be back again!
Cloe-Ray is the best!!!
From the moment I made my appointment to getting my hair colored by Carrie Ann. I felt very welcomed and love my hair color. Thank you for the great service! I will be back.
I called to aak price of services before appointment but was charged over $100 more than quoted. I also didn't get the color I was expecting.
I had a great first time experience they were both great I walked out very pleased
Amanda is a great colorist.
I had the best experience! Kyna was very attentive and gave the hair recommendations. I explained what I wanted to achieve with my hair color and style. Kyna gave clear and realistic color goals and, more importantly, a detailed hair color plan to achieve my goals. Not only is Kyna very experienced in hair care, but…
Amanda D was amazing! I’ve been going to her for years and she’s awesome at what she does!
I’ve been coming to Shyanne for a few years and she is awesome. I always leave very pleased and get constant compliments on the cut and color.
Carrie Ann was so great. You can tell she is passionate and loves her work.
Carrie Ann did a phenomenal job!! I love the color and cut and style!
The service is always friendly and the space clean! Amanda D. is an amazing stylist, always listens to what I want and offers advice to help create the best color/hairstyle for me. Affordable and I really enjoy the ability to book online.
It was my first time at Salon Surreal! I loved it. The salon it self has a great feeling. Angelina was very nice and listened to what I wanted! She was fantastic. I absolutely love my haircut and color. After leaving the salon I got a ton of compliments on my hair!!!! Thank you Angelina! I already booked my next appointment!
Went in and was helped by Litsy who did a wonderful job. She was attentive and asked all the questions to make sure I was getting exactly what I wanted. I was super nervous to try a new salon but Surreal made all my worries go away. Thanks again Litsy!
Today was my first visit to Salon Surreal. Carrie Ann was great. We had a really thorough consultation and a very efficient and professional service. Carrie Ann is easy to talk to and very knowledgeable about her craft. I didn’t even show her the inspiration photos I had brought, but my end result looked a whole…
Carrie always does such a great job with my hair at Salon Surreal! I can tell she always just wants what’s best for my hair in terms of product recommendations and hair color! The salon itself is so cute and every stylist takes their time with each client and I always end up having great convos! My hair is…
I highly recommend making your next hair appointment with Kyna Rosada! Kyna has been my preferred stylist for 10 years. She is an expert hair stylist and colorist. She carefully listens to my requests and the results are exactly what I ordered. I always leave her chair feeling beautiful and we have so much fun in the process!
Gia always makes my experience amazing! Excellent color, I feel beautiful every time she takes care of me.
Nikki is AMAZing!!! She took the time to understand exactly the look I wanted! She delivered with beautiful high/low lights & blended them perfectly with the small amount of gray I have to give a beautiful natural look. Highly recommend Nikki !!
Amanda is absolutely amazing! Amanda does what I want every single time and she is the utmost professional. She’s truly gifted in her craft.
I see Amanda at Salon Surreal and she’s amazing. She does a fantastic job. I have curly hair and she is great at trimming and styling my hair and has given me great advice to help maintain my curls when I’m at home. I highly recommend this salon and Amanda.
Amanda & Deandrea are amazing! Honestly, I have never met a staff member I haven't liked. I am happy to continuously refer friends and all to Salon Surreal! The new salon location is super clean and as always, welcoming! I always feel like I am well taken care of. I really appreciate them having contactless pay,…
I've gone here for a year and love it! Litsy is the best, always makes sure my hair is perfect. Everyone is kind and welcoming. So easy to schedule!
Ivette is awesome!! She did exactly what I requested and more. She takes her time and is very light handed. She is very professional and is great at working in a timely matter even when conversing. She gave me some awesome suggestions for new products to care for my new hair. I will be coming back to her for sure!
Today i got my hair touched up after a full transformation with Shyanne. I get a split dye, and i admit i can be indecisive sometimes and rely on my stylists to tell me what will look best. I did a consultation with Shyanne at the beginning of the year and told her what i wanted, and she didn’t try to talk me out of…
Highly recommend. If you’re looking for platinum blonde services, Kyna is a hair wizard!!!
Kyna is a gem & hair magician. She did exactly what I showed her my goal was and was an absolute delight to talk to. Total pro! I’ll absolutely be back for a touch up soon. BEFORE (6+ month dark roots) // AFTER
She was phenomenal! Highly recommend!
I am so grateful I found Gia! Every time I come in, I leave with amazing hair! You’re the best! Thank you Gia!
Dani was so sweet and did an amazing job at recommending products best suitable for my hair! I’m obsessed with how she color corrected my hair 😍
Always warm and welcoming. Truly professional. Quality of work is fabulous.
Fantastic stylist! Best ever!!!
Ellie always kills it! She did better than the picture I showed her! She always exceeds expectations! Thank you for my beautiful 90s fluffy hair! 💕🎊
Amanda is so gifted in the art of color and exceptional at cuts. Everywhere I go, nothing but compliments on my hair. My hair naturally is the darkest brown without being black. She raises my highlights to a platinum / white blonde that smoothly and naturally blends with any gray. No brass! Highly recommend.
Great colorist and stylist. Very professional and they have gone to great lengths to make us feel safe and comfortable
Let me just say, Cortney is the best! When I first started seeing her, I had a good three to four-inch band around my head of grown out roots due to my neglect of my hair. Not no more! Now my hair is back to the blonde I am used to, looks natural and healthier than ever and I could not be happier with her work.…
Shari is the best you could ask for. I leave the salon feeling valued and uplifted. Plus, I look fabulous thanks to her skills!
Gia made an excellent work coloring my hair! She was kind and she make a spot on her agenda for providing me an awesome service preparing my hair for my graduation ceremony.
I needed to find a talented colorist, as my hair color needed to be corrected. I found Nikki on the Salon Surreal website and liked her work. I was not disappointed! Nikki suggested how to best correct my color, as well as refresh my cut. She suggested a partial weave, instead of a full weave, so I could be…
Shari is the best. Love her!
Litsy is absolutely incredible. She is so sweet, personable, and genuine. She knew exactly what I wanted and did it quickly. She made me feel like myself again and is perfect! This was my first time with her and I will forever go back!
Cortney was very friendly and fast had a complete color weave Has a very good experience Would like to change my color a little more caramel color less ashy But she did a fantastic job
Love my hair and the color it came out to. Thanks Katie
Angelina was a great stylist. She colored my hair and it was exactly what I wanted. She referred me to another stylist who she knew would give me the cut I was looking for. Very professional. Very sweet. My daughter is making her appointment to copy my color already!
Excellent experience
Amazing talent and always so personable and kind!
Wonderful staff !
Katie is AMAZING! I always come out feeling like I was her only customer that day!
My hair has never felt more healthy and rejuvenated! Raelyn did an amazing job and transformed my hair and boosted my confidence, my hair is exactly what I asked for both with color and style. Already excited for my next visit!!
I have many autoimmune diseases and drugs that affect my hair. No other hairdresser, has managed to get my hair blonde, other than Raelyn. She communicates wonderfully, we tweak and change without offense or ego. Raelyn has suggested and uses products that have kept my hair blonde and hydrated, not brassy and dry.…
Nikki listens and cares. Her expertise and bubbly personality keeps me coming back. I appreciate the professionalism in the salon and environment. Everyone is kind and caring.
Drove 5 hrs from Vegas to get my color, highlights and cut done by Shyanne. She exceeded all my expectations and did so with such skill, precision, and efficiency. For once I wasn’t made to wait and wasn’t interrupted by numerous calls, texts etc. The salon itself is beautiful and clean and the staff is friendly. I…
I have been going to Salon Surreal for years. The salon is clean, professional and everyone is friendly.
I love when Tammy does my hair, and I'm confident I'm in good hands with her. We always discuss what refresher my hair needs as soon as I get in and then she proceeds to work her magic while we laugh and catch up. She's knowledgeable and has excellently managed my unruly mane. I leave looking glamorous and feeling like a million bucks.
Angelina was so kind, and a calm presence when I wanted a big transformation. She was informative and had amazing attention to detail. Thank you for making my first visit there so fantastic! Update My 3rd time coming in for highlights and Angelina was great. She's always so friendly, and is a fantastic stylist. I won't go anywhere else.
I have been going to Tammy for years because she is the BEST! Always love the magic she does with my hair. Highly recommend Tammy!
Salon Surreal is a warm welcoming salon. Up to date decor, a fun professional staff and very knowledgeable. My experience this morning, as I was one of the first in the salon chair, was pleasant as I witnessed Heather greet her salon team with a happy “good morning” salutation. I highly recommend this salon for all your beauty needs .
Alaways does a professional job when coloring hair
Tammy is great and very talented. She is experienced, friendly, knowledgeable and efficient. The overall environment along with other stylists and services has a good vibe, and seems friendly, professional and experienced. Upon entry, or on the phone, there is always someone at the front desk that is available, friendly and accommodating.
Always love coming to have my hair done by Todd. He's the Best! No matter whether it's a cut, perm, or color, he knows how to do it just right. I always leave happy...and I stay that way. I'm so happy to have found him.
Had a great time, I really appreciate the care and attention kyna puts into her work!
I’ve spent 1,000s of dollars here over the course of many years- my hairdresser has since left. Management is rude and condescending when I came in looking for assistance.
Kyna was Excellent! Went from dark to silver and Kyna didn’t try to rush the process I love my cut and color! After searching for 4 years I finally found my stylist!
Kyna is fantastic ! I love my cut and color and couldn’t be happier she’s pleasant to talk to and she knows what she’s doing I highly recommend her
I’m very happy and impressed with the work Shyanne did on my hair! If I would live around here year round I would definitely be a regular client there !!
She makes me look and feel good always. Love her!
Amazing hair cut. Becky is very professional, warm and always on time. Your hair cut will be a pleasure with Becky! Highly recommended.
Nikki is the utmost professional and is always mindful of her client’s desires and aims for a long-term approach to a healthy and beautiful mane. Simply the best!!
KT listens, uses collaboration AND EXCEPTIONAL COMMUNICATION to identify goals, and executes the plan as described (by client). KT has been coloring my hair for 3 years. First, we started blonde and then went to near black, and back to blonde again. My hair health has made SIGNIFICANT improvement and is now growing…
Great cut and color!!!!
Nikki knows hair! I love the way the color turns out each time and love the way she cut my hair. And she is great to talk to as well, explaining every step of the way. Highly recommend!
Angelina great job. Highly recommend.
Love my color and haircut! Lila’s the best!
Jami is seriously a miracle worker, she knows exactly what i want and never misses, she knows her stuff and always delivers. And is also the sweetest best conversationalist.
Amanda was awesome!!! I love my cut and color!!
Thank you Tammy for another beautiful cut, highlights and lowlights! I highly recommend!
Shyanne is a great stylist. Truly an "artist"! I have been going to this salon for a year now. DeAndrea is great with waxing! Love this place! Jeanie
Beautiful job on my hair. I love it!
Nicki's always 5 stars. Love the color and cut. Perfect high and low lights blending in grey (I'm 61) looks natural and grows out very well. She listens and cuts and shapes my hair so I can still pull it up. Thrilled that I found her when I moved to valley a couple years ago.
Shyanne listened to me and made sure to understand what I wanted. She was meticulous and did such an amazing job!! I am so happy with the color and cut. I will for sure be back!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 498 | $32–$79 |
| Hairstyling | 331 | $30–$79 |
| Hair coloring | 203 | $121–$214 |
| Shampoo & conditioning | 182 | $63–$139 |
| Blowouts | 76 | $43–$99 |
| Balayage | 39 | $170–$371 |
| Waxing | 17 | $11–$51 |
| Long haircut | 12 | — |
