How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%87+6.2Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORESalon Surreal
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 1,390 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Salon Surreal for 8 kinds of job.
Salon Surreal for haircut
Clear ✕All 500 Google reviews tagged “Haircut” · showing 20
I really love my haircut, Gia did a great job and was very friendly!
Litsy is amazing! Always on time and gives the best advice on cut and color.
Gia was great!
I live in SEATTLE. Been flying to PHX to have my hair colored by Carrie Callahan, and before that would drive to PORTLAND, where I first met her 20+yrs ago. Once you find a hair MASTER-someone really, really good-you don’t let them go! She’s the best-and my God-given long dark hair can’t handle being a blonde…
I absolutely love Salon Surreal! From the moment you walk in, Bobbie at the front desk makes you feel welcome and comfortable. Carrie Ann is an amazing stylist who truly cares about her clients and does a fantastic job. Kristen, the owner, has created such a wonderful salon with a friendly, professional, and…
Erin was so awesome! I can never explain how I want my bangs cut, but she totally got the picture and they look the best they ever have! Thanks Erin (:
I get my color done by Betsy or Chloe, and both do a great job every time. The salon is very clean as well, and I always feel very welcomed every time I come in. I get my hair bleached and colored purple and that can take awhile, so the staff always makes sure I’m doing good, and they offer water or coffee as a nice…
What an amazing person and establishment. I can see why people go to salon surreal. Carrie Ann is extremely easy going while maintaining great professionalism in her craft. Thank you for the awesome cut. My wife is very happy with my look. Thomas
I love the result. It will be my forever place.
I visited Salon Surreal while in Phoenix, and it turned out to be one of the better salon experiences I’ve had. The space had a polished look without feeling overly formal, and the atmosphere was relaxed from the moment I walked in. It felt like a place where regular clients return because they trust the stylists…
Erin did a fabulous job with my daughter's hairstyle! We will definitely be going back!
Betsy was fantastic. She listened to me, suggested a few important things and did magic on my hair. She has such a positive vibe and is so, SO kind! I highly recommend her.
I've been to this salon a few times and this time was especially great. Mackenzie listened and cut with confidence. I ended up with more of the same confidence as I left with my cute styled hairdo. Compliments from my friends followed.
“Wanted to give this place a good rating but the haircut is absolutely terrible. I was very verbal and diligent about how I wanted my hair cut. It’s cut so bad that I have to wear different from how I wanted it to be styled. My hair doesn’t even cover my prosthetic ear and that’s what I care the most about when it…
Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in.
Completely ruined my hair, i asked for long layers and showed exactly where I wanted my layers, my shortest layer is as short as my face frame and the length was “kept” by a strand, it looks like I have short hair and a random hair extension in! I left with my hair still wet so i didn’t see the full result until I…
Bad haircut inexperienced stylish. I had shoulder length hair and wanted a specific cut very simple I showed a picture twice if how I wanted my haircut. She just cut bland no texturing my hair is uneven in parts A ND SHE DID NOT TOUCH MY BANGS. IF I COULD RATE NO STARS I WOULD. Also why would I let the stylist that…
Rachel was a delight to work with. I went in for a consultation and scheduled a cut & color the same day. She was very attentive to my needs, making sure I was comfortable and happy with results along the way. She worked with me when I changed my mind and seemed very excited the whole time.
Betsy was so lovely to talk to and she did an amazing job with my haircut! The salon is very clean and welcoming, i highly recommend checking them out!
Shyanne is always great, I have a perfect cut for me, she shares styling tips too.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 498 | $32–$79 |
| Hairstyling | 331 | $30–$79 |
| Hair coloring | 203 | $121–$214 |
| Shampoo & conditioning | 182 | $63–$139 |
| Blowouts | 76 | $43–$99 |
| Balayage | 39 | $170–$371 |
| Waxing | 17 | $11–$51 |
| Long haircut | 12 | — |
