How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%87+6.2Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORESalon Surreal
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 1,390 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Salon Surreal for 8 kinds of job.
Salon Surreal for shampoo & conditioning
Clear ✕All 190 Google reviews tagged “Shampoo & conditioning” · showing 100
Shyanne understands my type of hair and is very talented.
I really love my haircut, Gia did a great job and was very friendly!
I live in SEATTLE. Been flying to PHX to have my hair colored by Carrie Callahan, and before that would drive to PORTLAND, where I first met her 20+yrs ago. Once you find a hair MASTER-someone really, really good-you don’t let them go! She’s the best-and my God-given long dark hair can’t handle being a blonde…
Living in Arizona, my hair was definitely in need of some extra love and TLC! ☀️💕 I decided to treat myself to a deep conditioning treatment and a fresh cut with Carrie Anne, and I couldn’t be happier with the results! My hair feels so soft, healthy, and refreshed. Carrie Anne did an amazing job, and I absolutely…
My hairstylist was Angelina and she was amazing. My hair looked perfect and the color was exactly what I wanted. She was very informative about the products and so helpful that I got products for myself and my boyfriend! I referred all friends to her!
I visited Salon Surreal while in Phoenix, and it turned out to be one of the better salon experiences I’ve had. The space had a polished look without feeling overly formal, and the atmosphere was relaxed from the moment I walked in. It felt like a place where regular clients return because they trust the stylists…
Erin did a fabulous job with my daughter's hairstyle! We will definitely be going back!
I've been to this salon a few times and this time was especially great. Mackenzie listened and cut with confidence. I ended up with more of the same confidence as I left with my cute styled hairdo. Compliments from my friends followed.
I brought my 9 year old cousin here who has EXTREMELY curly hair. The owner (I can't remember her name but she was amazing) taught my cousin all about her curl patterns. We have an appointment at the Head Spa she owns on Sunday! Gia gave her an "amazing scalp massage" - her words, not mine! Everything was so last…
Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in.
Rachael is the only person I will ever let do my hair! She is truly the best!!
Rachel was a delight to work with. I went in for a consultation and scheduled a cut & color the same day. She was very attentive to my needs, making sure I was comfortable and happy with results along the way. She worked with me when I changed my mind and seemed very excited the whole time.
Carrie Anne is amazing. Personable and professional. Excellent at her job. Sorry to hear she is leaving. Looking forward to seeing Shyanne.
Shyanne is always great, I have a perfect cut for me, she shares styling tips too.
My first time here and loved it! My stylist listened to what I wanted and knew exactly how to achieve my look. I have curly hair and it was not a problem for her. I enjoyed our conversation and had plenty of laughs. Gia is really sweet and I will definitely be coming back.
sandra was amazing
Cheyenne was great! The end results always exceed my expectations. She and the other staff are very personable too. However, a woman named Krystal called and left a voicemail close to 5:00 p on a Saturday and I missed the call. Krystal said she was going to just charge the card I used for haircut and blowout which…
My son and I got our hair done by Nikki. I gave her a picture of what I wanted as far as shape and cut. She blew me away with her expert knowledge and professionalism as well as she was very understanding and nice. Since my son 29 and I am 65 we are both very nervous and particular on our hair. She was excellent…
I had my second hair cut with Litsy today and I have loved both experiences. I came to her with a botched haircut from a different stylist (different place) and she did an amazing job fixing it. Today I came in and asked for something totally different, shorter with bangs, and I love it! She’s friendly, professional…
Ellie consistently gives a beautiful haircut and style
best hair stylist ever!!! 💝
Thank you Todd! I feel younger already with new highlights!!
Great haircut for a reasonable price.
First time going there. Karrie Ann was marvelous. She had me coming out looking pretty snazzy. Will definitely be back to see her. Very popular place. Good vibes walking in.
Good overall experience at my visit , but I would not recommend this place if you have ethnic or textured hair. The hairstylist was very kind but seemed to struggle with my hair making comments on how thick it was. It is also slightly wavy. I was fine with it but when I got home, I saw that that my bangs were…
Amanda's the best! Great job!
The salon is gorgeous, classy, and is filled with hair PROFESSIONALS! I am so happy I came across Salon Surreal and will be a repeat customer from here on out. My stylist Rachel is OUTSTANDING! She transformed my hair completely. I am thrilled with both my highlights, cut, and style. They have all different levels…
Amanda is as amazing as ever. She is so talented & always brings my blah hair back to life!
Very happy with my hair. Came in hating my hair and left loving thanks to Yvette. Very enjoyable experience. 10/10
Excellent in every way!
Very Happy with my visit as always. Thank you Ellie.
Chloe gave me the best haircut and color ever! She is awesome. Andrea did a sensational job on my eyebrow waxing. I will be a customer for life!
I haven't been going for a while, but really needed help. My stylist was Kinna (spelling). I couldn't capture a pic of the style I wanted, so described the details the best I could. Excellent cut. My hair is fine and straight. It won't hold a curl. She made it have movement. Excellent. Yes, I will definitely start…
Amanda was awesome- v professional , personal and experienced. She gave me the look I described to her. And a wonderful head massage to boot!
Only place I will get my hair done!
Amanda was phenomenal and did an absolutely incredible job on my hair. I will definitely be coming back! 😊
Omg....this place! Modern, chiq, efficient, precise, over the top friendly...what more do you want? BOOK ALREADY!
Kyna is amazing!!!! She’s the best and is so good at what she does, highly recommend her!!
Todd is always excellent
Gia is awesome! I went in for a cut and style based on a word of mouth recommendation, and I am so happy I did! I wanted a change, so I took Gia’s recommendations and it looks great! I will be back.
Cheyenne always does a wonderful job. I have never walked out Disappointed. I love the look of the Salon also.
Chloe was great!
10/10, Rachel did everything I asked for. Will be back.
I got a balayage, tone, and trim with Rachael it was wonderful! She gave me exactly what I asked for and I couldn’t be more pleased. Great salon!
Sandra gave me a beautiful haircut, i was nervous since i usually don't do much to my hair, she was gentle and i could tell she knew what she was doing.
I had such a great experience it’s such a nice atmosphere. Rachel cut my hair and she was so sweet, did a great job on my hair, and recommended some good products I will definitely be back !
Another fabulous afternoon with Carrie Ann she absolutely has found the perfect style for my mother. Her hair just falls into place and looks amazing.My mother is 93 years old and started at the Salon after I called them and they were so accommodating in getting my mother in for a shampoo, condition, haircut and…
Great place everyone is very nice and friendly.
Had the best time!! Chloe was so nice and supportive and made my hair look AMAZING! I am coming back and referring her to everyone I can!!
Chloe is terrific! She’s a fantastic hairstylist (and person) and I always leave the salon loving my haircut. She also has helpful tips and advice for hair care between appointments.
Kyna is seriously the best!
Angelina was great! Friendly and great cut and styling ❤️ Thank you
Shyanne is AMAZING! She really helped me get my self confidence back with my new hair cut!
10/10 would recommend this salon! I had Gia and could not have asked for a better stylist. I walked out with the best haircut I’ve ever gotten! Absolutely loved my experience here.
Have come here for a couple years. Shyanne helped me with some specific issue with great empathy and compassion❤️
Ellie is the absolute best.
Ellie is so creative and fun to work with and is an absolute wizard with curly hair (which is very important to me). I highly recommend her!
Great haircut!
My daughter recommend Litsy, and she was fabulous! She helped me decide on cut and color. Turned out beautifully. She took it easy cutting my bangs so I could get the length I wanted, because I wasn’t sure what to do with them, 3 times she cut them till I was happy and her. Her advice was right on! I appreciate her patience with me!! Thank you Litsy!!
Rachel was fabulous! Very knowledgeable about all services I was interested in and helpful in choosing the right hair color, style, and extensions for me based on my wants and lifestyle preferences. Will definitely be going back to see her.
Worst haircut I’ve had in 20 years. I asked for a bob with a little volume. We agreed that stacking it in the back would work. This is how I left. This is after trying to get her to blend it better and her saying “this is what stacked looks like.” Fortunately got an appointment the next day at a much better salon to fix it.
Such a beautiful cut and blow dry. Amanda listened carefully to my New Year’s Eve plans and made magic with my boring hair
Amanda is a wonderful hairstylist and awesome personality. I recommend her highly!
Rachel was SO good. Talented, professional, Inquisitive listener, shared ideas, solicited more info to achieve my needs, wants for a healthy look in cut. Hair hadn’t been touched in years. With my experience, I’ll be back to see regularly!
Shyanne did a great job. Showed her a picture and discussed goals nd then she went to work!!
Great place, great people! They do an excellent job listening to what you want and then delivering on your expectations.
I called to aak price of services before appointment but was charged over $100 more than quoted. I also didn't get the color I was expecting.
First time going here, I had Amanda and she was amazing, listened very closely to what I wanted and asked further questions to make sure I was getting what I wanted, the last place I went to over a year ago messed up my layers so bad and after coming here I truly love my hair all over again! I will definitely be back!
Rachael really took the time to perfect my hair and make sure I loved it. Thank you so much!
My experience was great I was able to give my concern from the previous hair salon but this salon is amazing!!! Thank you for taking your time to listen and give me a great hair cut
Litsy asked great questions and the resulting haircut was better then I imagined.
Everyone I’ve seen here is fantastic, but special shout out to Deandrea (Brows) and Chloe D (hair). I’ll definitely be going back to both of them!
I had the best experience! Kyna was very attentive and gave the hair recommendations. I explained what I wanted to achieve with my hair color and style. Kyna gave clear and realistic color goals and, more importantly, a detailed hair color plan to achieve my goals. Not only is Kyna very experienced in hair care, but…
I have been going to see Nikki at Salon Surreal for many years until ownership changed. Now it is not the same place and Nikki decided to move. Fortunately, I found Nikki at Hair House in Cave Creek.
I’ve been coming to Shyanne for a few years and she is awesome. I always leave very pleased and get constant compliments on the cut and color.
Shyanne was amazing and absolutely killed it with what I asked for! I have had long boring hair for quite a time now and wanted a change. I wanted lots of layers curtain bangs/face framing pieces and volume at the roots. I absolutely love it and I style my hair everyday so this was the perfect cut for me and I…
Kyna is amazing and so kind! I had a great time!
Carrie Ann did a phenomenal job!! I love the color and cut and style!
Everyone was very friendly. I had a great experience and really like my cut and blowout with Kyna!
They were absolutely amazing, and I’ll be going back!
The service is always friendly and the space clean! Amanda D. is an amazing stylist, always listens to what I want and offers advice to help create the best color/hairstyle for me. Affordable and I really enjoy the ability to book online.
Everyone is very nice and they always go above and beyond to make me feel welcome and leave feeling pretty! Thank you! Love Ellie! She is my personal Hairapist! 10 thousand stars!!!
Great service as always! Todd is the best.
Loved it here ! Got my hair done by Litsy and she's super nice ! She explained everything she would do before starting and made me feel like my hair was in good hands . Will definitely be going back for trims !
Carrie Ann is an excellent stylist. I’ve always been happy with my haircuts there.
I highly recommend making your next hair appointment with Kyna Rosada! Kyna has been my preferred stylist for 10 years. She is an expert hair stylist and colorist. She carefully listens to my requests and the results are exactly what I ordered. I always leave her chair feeling beautiful and we have so much fun in the process!
I’m really glad to have found this spot only six minutes from our house! My 12-year-old had her first appointment with Angelina and she loved it! She was very sweet and helped my daughter feel comfortable and cared for. The cut turned out beautifully! She trimmed her ends and gave her fresh curtain bangs. Her…
Nikki is AMAZing!!! She took the time to understand exactly the look I wanted! She delivered with beautiful high/low lights & blended them perfectly with the small amount of gray I have to give a beautiful natural look. Highly recommend Nikki !!
Ivette is amazing! She gave me the haircut I asked and more, my hair felt and looked amazing. Highly recommend her.
Amanda is an awesome person with exceptional styling talent! Always a pleasure to go to Salon Surreal where all staff is welcoming and nice!!
Great color, great cut, great conversation. What more could you ask for? 😀
I see Amanda at Salon Surreal and she’s amazing. She does a fantastic job. I have curly hair and she is great at trimming and styling my hair and has given me great advice to help maintain my curls when I’m at home. I highly recommend this salon and Amanda.
Good Salon to go to. Friendly workers. My hair stylist Angelina did a great job. She listened to everything I wanted done. I'm will be coming back. Thank you!
I love Nicole! She listens to what I want and figures out what my hair will do. I’ll be back!
The highlight of my life is getting my hair cut and styled by Nikki. There should be a +10 rating so I could rate Nikki that high. She is a master at her skill! Not only that, she is so SWEEET and KIND. PLUS, She is a great listener and gives fabulous advice! Always treated kindly by Nikki. She always makes me look…
I've gone here for a year and love it! Litsy is the best, always makes sure my hair is perfect. Everyone is kind and welcoming. So easy to schedule!
Ivette is awesome!! She did exactly what I requested and more. She takes her time and is very light handed. She is very professional and is great at working in a timely matter even when conversing. She gave me some awesome suggestions for new products to care for my new hair. I will be coming back to her for sure!
Today i got my hair touched up after a full transformation with Shyanne. I get a split dye, and i admit i can be indecisive sometimes and rely on my stylists to tell me what will look best. I did a consultation with Shyanne at the beginning of the year and told her what i wanted, and she didn’t try to talk me out of…
What a pleasant stylist. Excellent ideas on what would work etc. Angelina is great!
My daughters and I always go to Ellie for our haircuts! She does such an amazing job each and every time!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 498 | $32–$79 |
| Hairstyling | 331 | $30–$79 |
| Hair coloring | 203 | $121–$214 |
| Shampoo & conditioning | 182 | $63–$139 |
| Blowouts | 76 | $43–$99 |
| Balayage | 39 | $170–$371 |
| Waxing | 17 | $11–$51 |
| Long haircut | 12 | — |