How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%87+6.2Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORESalon Surreal
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #96Position by Experts Score among all companies we track in this category. of 114 beauty salons · 4.9★ from 1,390 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Reviews for your job
Customers hired Salon Surreal for 8 kinds of job.
Salon Surreal for shampoo & conditioning
Clear ✕All 190 Google reviews tagged “Shampoo & conditioning” · showing 160
Shyanne understands my type of hair and is very talented.
I really love my haircut, Gia did a great job and was very friendly!
I live in SEATTLE. Been flying to PHX to have my hair colored by Carrie Callahan, and before that would drive to PORTLAND, where I first met her 20+yrs ago. Once you find a hair MASTER-someone really, really good-you don’t let them go! She’s the best-and my God-given long dark hair can’t handle being a blonde…
Living in Arizona, my hair was definitely in need of some extra love and TLC! ☀️💕 I decided to treat myself to a deep conditioning treatment and a fresh cut with Carrie Anne, and I couldn’t be happier with the results! My hair feels so soft, healthy, and refreshed. Carrie Anne did an amazing job, and I absolutely…
My hairstylist was Angelina and she was amazing. My hair looked perfect and the color was exactly what I wanted. She was very informative about the products and so helpful that I got products for myself and my boyfriend! I referred all friends to her!
I visited Salon Surreal while in Phoenix, and it turned out to be one of the better salon experiences I’ve had. The space had a polished look without feeling overly formal, and the atmosphere was relaxed from the moment I walked in. It felt like a place where regular clients return because they trust the stylists…
Erin did a fabulous job with my daughter's hairstyle! We will definitely be going back!
I've been to this salon a few times and this time was especially great. Mackenzie listened and cut with confidence. I ended up with more of the same confidence as I left with my cute styled hairdo. Compliments from my friends followed.
I brought my 9 year old cousin here who has EXTREMELY curly hair. The owner (I can't remember her name but she was amazing) taught my cousin all about her curl patterns. We have an appointment at the Head Spa she owns on Sunday! Gia gave her an "amazing scalp massage" - her words, not mine! Everything was so last…
Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in.
Rachael is the only person I will ever let do my hair! She is truly the best!!
Rachel was a delight to work with. I went in for a consultation and scheduled a cut & color the same day. She was very attentive to my needs, making sure I was comfortable and happy with results along the way. She worked with me when I changed my mind and seemed very excited the whole time.
Carrie Anne is amazing. Personable and professional. Excellent at her job. Sorry to hear she is leaving. Looking forward to seeing Shyanne.
Shyanne is always great, I have a perfect cut for me, she shares styling tips too.
My first time here and loved it! My stylist listened to what I wanted and knew exactly how to achieve my look. I have curly hair and it was not a problem for her. I enjoyed our conversation and had plenty of laughs. Gia is really sweet and I will definitely be coming back.
sandra was amazing
Cheyenne was great! The end results always exceed my expectations. She and the other staff are very personable too. However, a woman named Krystal called and left a voicemail close to 5:00 p on a Saturday and I missed the call. Krystal said she was going to just charge the card I used for haircut and blowout which…
My son and I got our hair done by Nikki. I gave her a picture of what I wanted as far as shape and cut. She blew me away with her expert knowledge and professionalism as well as she was very understanding and nice. Since my son 29 and I am 65 we are both very nervous and particular on our hair. She was excellent…
I had my second hair cut with Litsy today and I have loved both experiences. I came to her with a botched haircut from a different stylist (different place) and she did an amazing job fixing it. Today I came in and asked for something totally different, shorter with bangs, and I love it! She’s friendly, professional…
Ellie consistently gives a beautiful haircut and style
best hair stylist ever!!! 💝
Thank you Todd! I feel younger already with new highlights!!
Great haircut for a reasonable price.
First time going there. Karrie Ann was marvelous. She had me coming out looking pretty snazzy. Will definitely be back to see her. Very popular place. Good vibes walking in.
Good overall experience at my visit , but I would not recommend this place if you have ethnic or textured hair. The hairstylist was very kind but seemed to struggle with my hair making comments on how thick it was. It is also slightly wavy. I was fine with it but when I got home, I saw that that my bangs were…
Amanda's the best! Great job!
The salon is gorgeous, classy, and is filled with hair PROFESSIONALS! I am so happy I came across Salon Surreal and will be a repeat customer from here on out. My stylist Rachel is OUTSTANDING! She transformed my hair completely. I am thrilled with both my highlights, cut, and style. They have all different levels…
Amanda is as amazing as ever. She is so talented & always brings my blah hair back to life!
Very happy with my hair. Came in hating my hair and left loving thanks to Yvette. Very enjoyable experience. 10/10
Excellent in every way!
Very Happy with my visit as always. Thank you Ellie.
Chloe gave me the best haircut and color ever! She is awesome. Andrea did a sensational job on my eyebrow waxing. I will be a customer for life!
I haven't been going for a while, but really needed help. My stylist was Kinna (spelling). I couldn't capture a pic of the style I wanted, so described the details the best I could. Excellent cut. My hair is fine and straight. It won't hold a curl. She made it have movement. Excellent. Yes, I will definitely start…
Amanda was awesome- v professional , personal and experienced. She gave me the look I described to her. And a wonderful head massage to boot!
Only place I will get my hair done!
Amanda was phenomenal and did an absolutely incredible job on my hair. I will definitely be coming back! 😊
Omg....this place! Modern, chiq, efficient, precise, over the top friendly...what more do you want? BOOK ALREADY!
Kyna is amazing!!!! She’s the best and is so good at what she does, highly recommend her!!
Todd is always excellent
Gia is awesome! I went in for a cut and style based on a word of mouth recommendation, and I am so happy I did! I wanted a change, so I took Gia’s recommendations and it looks great! I will be back.
Cheyenne always does a wonderful job. I have never walked out Disappointed. I love the look of the Salon also.
Chloe was great!
10/10, Rachel did everything I asked for. Will be back.
I got a balayage, tone, and trim with Rachael it was wonderful! She gave me exactly what I asked for and I couldn’t be more pleased. Great salon!
Sandra gave me a beautiful haircut, i was nervous since i usually don't do much to my hair, she was gentle and i could tell she knew what she was doing.
I had such a great experience it’s such a nice atmosphere. Rachel cut my hair and she was so sweet, did a great job on my hair, and recommended some good products I will definitely be back !
Another fabulous afternoon with Carrie Ann she absolutely has found the perfect style for my mother. Her hair just falls into place and looks amazing.My mother is 93 years old and started at the Salon after I called them and they were so accommodating in getting my mother in for a shampoo, condition, haircut and…
Great place everyone is very nice and friendly.
Had the best time!! Chloe was so nice and supportive and made my hair look AMAZING! I am coming back and referring her to everyone I can!!
Chloe is terrific! She’s a fantastic hairstylist (and person) and I always leave the salon loving my haircut. She also has helpful tips and advice for hair care between appointments.
Kyna is seriously the best!
Angelina was great! Friendly and great cut and styling ❤️ Thank you
Shyanne is AMAZING! She really helped me get my self confidence back with my new hair cut!
10/10 would recommend this salon! I had Gia and could not have asked for a better stylist. I walked out with the best haircut I’ve ever gotten! Absolutely loved my experience here.
Have come here for a couple years. Shyanne helped me with some specific issue with great empathy and compassion❤️
Ellie is the absolute best.
Ellie is so creative and fun to work with and is an absolute wizard with curly hair (which is very important to me). I highly recommend her!
Great haircut!
My daughter recommend Litsy, and she was fabulous! She helped me decide on cut and color. Turned out beautifully. She took it easy cutting my bangs so I could get the length I wanted, because I wasn’t sure what to do with them, 3 times she cut them till I was happy and her. Her advice was right on! I appreciate her patience with me!! Thank you Litsy!!
Rachel was fabulous! Very knowledgeable about all services I was interested in and helpful in choosing the right hair color, style, and extensions for me based on my wants and lifestyle preferences. Will definitely be going back to see her.
Worst haircut I’ve had in 20 years. I asked for a bob with a little volume. We agreed that stacking it in the back would work. This is how I left. This is after trying to get her to blend it better and her saying “this is what stacked looks like.” Fortunately got an appointment the next day at a much better salon to fix it.
Such a beautiful cut and blow dry. Amanda listened carefully to my New Year’s Eve plans and made magic with my boring hair
Amanda is a wonderful hairstylist and awesome personality. I recommend her highly!
Rachel was SO good. Talented, professional, Inquisitive listener, shared ideas, solicited more info to achieve my needs, wants for a healthy look in cut. Hair hadn’t been touched in years. With my experience, I’ll be back to see regularly!
Shyanne did a great job. Showed her a picture and discussed goals nd then she went to work!!
Great place, great people! They do an excellent job listening to what you want and then delivering on your expectations.
I called to aak price of services before appointment but was charged over $100 more than quoted. I also didn't get the color I was expecting.
First time going here, I had Amanda and she was amazing, listened very closely to what I wanted and asked further questions to make sure I was getting what I wanted, the last place I went to over a year ago messed up my layers so bad and after coming here I truly love my hair all over again! I will definitely be back!
Rachael really took the time to perfect my hair and make sure I loved it. Thank you so much!
My experience was great I was able to give my concern from the previous hair salon but this salon is amazing!!! Thank you for taking your time to listen and give me a great hair cut
Litsy asked great questions and the resulting haircut was better then I imagined.
Everyone I’ve seen here is fantastic, but special shout out to Deandrea (Brows) and Chloe D (hair). I’ll definitely be going back to both of them!
I had the best experience! Kyna was very attentive and gave the hair recommendations. I explained what I wanted to achieve with my hair color and style. Kyna gave clear and realistic color goals and, more importantly, a detailed hair color plan to achieve my goals. Not only is Kyna very experienced in hair care, but…
I have been going to see Nikki at Salon Surreal for many years until ownership changed. Now it is not the same place and Nikki decided to move. Fortunately, I found Nikki at Hair House in Cave Creek.
I’ve been coming to Shyanne for a few years and she is awesome. I always leave very pleased and get constant compliments on the cut and color.
Shyanne was amazing and absolutely killed it with what I asked for! I have had long boring hair for quite a time now and wanted a change. I wanted lots of layers curtain bangs/face framing pieces and volume at the roots. I absolutely love it and I style my hair everyday so this was the perfect cut for me and I…
Kyna is amazing and so kind! I had a great time!
Carrie Ann did a phenomenal job!! I love the color and cut and style!
Everyone was very friendly. I had a great experience and really like my cut and blowout with Kyna!
They were absolutely amazing, and I’ll be going back!
The service is always friendly and the space clean! Amanda D. is an amazing stylist, always listens to what I want and offers advice to help create the best color/hairstyle for me. Affordable and I really enjoy the ability to book online.
Everyone is very nice and they always go above and beyond to make me feel welcome and leave feeling pretty! Thank you! Love Ellie! She is my personal Hairapist! 10 thousand stars!!!
Great service as always! Todd is the best.
Loved it here ! Got my hair done by Litsy and she's super nice ! She explained everything she would do before starting and made me feel like my hair was in good hands . Will definitely be going back for trims !
Carrie Ann is an excellent stylist. I’ve always been happy with my haircuts there.
I highly recommend making your next hair appointment with Kyna Rosada! Kyna has been my preferred stylist for 10 years. She is an expert hair stylist and colorist. She carefully listens to my requests and the results are exactly what I ordered. I always leave her chair feeling beautiful and we have so much fun in the process!
I’m really glad to have found this spot only six minutes from our house! My 12-year-old had her first appointment with Angelina and she loved it! She was very sweet and helped my daughter feel comfortable and cared for. The cut turned out beautifully! She trimmed her ends and gave her fresh curtain bangs. Her…
Nikki is AMAZing!!! She took the time to understand exactly the look I wanted! She delivered with beautiful high/low lights & blended them perfectly with the small amount of gray I have to give a beautiful natural look. Highly recommend Nikki !!
Ivette is amazing! She gave me the haircut I asked and more, my hair felt and looked amazing. Highly recommend her.
Amanda is an awesome person with exceptional styling talent! Always a pleasure to go to Salon Surreal where all staff is welcoming and nice!!
Great color, great cut, great conversation. What more could you ask for? 😀
I see Amanda at Salon Surreal and she’s amazing. She does a fantastic job. I have curly hair and she is great at trimming and styling my hair and has given me great advice to help maintain my curls when I’m at home. I highly recommend this salon and Amanda.
Good Salon to go to. Friendly workers. My hair stylist Angelina did a great job. She listened to everything I wanted done. I'm will be coming back. Thank you!
I love Nicole! She listens to what I want and figures out what my hair will do. I’ll be back!
The highlight of my life is getting my hair cut and styled by Nikki. There should be a +10 rating so I could rate Nikki that high. She is a master at her skill! Not only that, she is so SWEEET and KIND. PLUS, She is a great listener and gives fabulous advice! Always treated kindly by Nikki. She always makes me look…
I've gone here for a year and love it! Litsy is the best, always makes sure my hair is perfect. Everyone is kind and welcoming. So easy to schedule!
Ivette is awesome!! She did exactly what I requested and more. She takes her time and is very light handed. She is very professional and is great at working in a timely matter even when conversing. She gave me some awesome suggestions for new products to care for my new hair. I will be coming back to her for sure!
Today i got my hair touched up after a full transformation with Shyanne. I get a split dye, and i admit i can be indecisive sometimes and rely on my stylists to tell me what will look best. I did a consultation with Shyanne at the beginning of the year and told her what i wanted, and she didn’t try to talk me out of…
What a pleasant stylist. Excellent ideas on what would work etc. Angelina is great!
My daughters and I always go to Ellie for our haircuts! She does such an amazing job each and every time!
Fantastic! Heather is awesome. Very experienced and super sweet. I got a spiral perm, cut, and product for treated hair (at a discount for new clients). Happy to have found a hairstylist to return to!
My stylist was extremely professional with her services. I received a shampoo, blowout and consult for hair coloring. Love her work.
Gia was the best! i will be coming back to her for color! The prices here are also soo reasonable
I got such a great new look. My First time with Sandra. She is so amazing. Where has she been hiding my whole life? I went in. Was greeted by the best person of all time. Crystal. OMG. Shes so amazing. Such a delight to have such professionalism at the helm. Thanks to you all I now look and feel amazing.…
I got my hair did today. I went in looking like something from the swamps. A thing the cat dragged in. Some would even say i looked related to a Sasquatch . So I set an appointment for Sandra. She defines Cosmetology. She has got to be the greatest Hairapist or Hair Therapist on the west coast. She took a…
Always a great experience with Todd. Listens to what I am looking for and has suggestions that make sense. Patient and with years of experience that really shows Loyal customer of Todd's for over 40 years and like the new location.
She was phenomenal! Highly recommend!
Heather is amazing! Cordial and really followed through on what I was looking for in a summer haircut in such an efficient manner! I’m so happy she was my stylist today and highly recommend
I am so grateful I found Gia! Every time I come in, I leave with amazing hair! You’re the best! Thank you Gia!
Everyone was friendly and polite, the price felt reasonable and Ivette did an amazing job on my hair! Honestly never been more happy with the results of a hair cut before in my life, she suggested short layers to me to help with shaping my hair as it's curly and it honest it's been 3 days and I'm still in love with…
Super salon, adore this place!
Heather was great! She was experienced and fast. She listened to what I wanted and delivered. Thank you.
Very professional haircut!
Great haircut! Short and shaped as I wanted!
Wonderful. Professional, friendly and clean.
I had Gia as my hair stylist and she was so friendly and kind. She listened to me and gave me amazing recommendations for my hair such as what would fit my face more and it came out amazing. My hair feels so healthy and light. She is an amazing and kind stylist! I recommend her!
Dani was so sweet and did an amazing job at recommending products best suitable for my hair! I’m obsessed with how she color corrected my hair 😍
If there was a rating of 10 for Rockstar, that is absolutely what Heather is. I had made an appointment for layered haircut and highlights and not only did she do an amazing job and did not take long at all. She also listened to my woes and stresses about wedding planning, and when I told her my hair & makeup team…
Raelyn is personable, kind and generous hearted. She put me at ease and gave me the best haircut ever! It grows out so nicely. It’s a great length and texturized beautifully. I highly recommend her.
Fantastic stylist! Best ever!!!
Ellie is awesome! She actually took the time to ask me questions about my hair and listened to what I told her. Ellie asked about my hair as she was cutting it to make sure I liked what she was doing. I will definitely be going to Ellie again!
Amanda is so gifted in the art of color and exceptional at cuts. Everywhere I go, nothing but compliments on my hair. My hair naturally is the darkest brown without being black. She raises my highlights to a platinum / white blonde that smoothly and naturally blends with any gray. No brass! Highly recommend.
Kelli Surman is absolutely wonderful! Great stylist and colorist. Always feel like a million dollars when I leave the salon!
Love the way my hair turned out! It was a great experience and I would definitely come back in the future for more hair treatments
I was very hesitant even coming in to a salon. The first phone call I made was received by a chipper gal whose name escaped me. After telling her my concerns, I was reassured that Ellie was going to be the best fit for me, and is an expert in her field. Needless to say, she is amazing! She listened to my concerns,…
Shyanne, Thank you for helping me feel better about my hair thinning situation and being so kind and knowledgeable. I was totally relaxed with you in charge of my hair!! It was efficient and I love the result. Thank you!!
Shyanne gives a great haircut.
Gia made an excellent work coloring my hair! She was kind and she make a spot on her agenda for providing me an awesome service preparing my hair for my graduation ceremony.
I needed to find a talented colorist, as my hair color needed to be corrected. I found Nikki on the Salon Surreal website and liked her work. I was not disappointed! Nikki suggested how to best correct my color, as well as refresh my cut. She suggested a partial weave, instead of a full weave, so I could be…
Heather is so awesome! I always look forward to and treasure my time with her. Not only is she an excellent hairdresser, she is wonderful at listening and sharing conversation. Salon Surreal is lucky to have her. Diana ♥️♥️♥️
Becky is the only one who I will ever trust with my hair. If you want something done right, don’t settle for less!
Courtney was amazing she colored cut and styled my hair couldn't be happier
Love love love Heather! She reassured me about my hair and always makes me look one hundred times better when I leave versus when I came in!
Kyna is the BEST!!
Litsy is absolutely incredible. She is so sweet, personable, and genuine. She knew exactly what I wanted and did it quickly. She made me feel like myself again and is perfect! This was my first time with her and I will forever go back!
Cortney was very friendly and fast had a complete color weave Has a very good experience Would like to change my color a little more caramel color less ashy But she did a fantastic job
Nikki is absolutely wonderful. She knows what she is doing. She listens to her client and discusses what she will be doing.
Tammy is the BEST person to go to. She always has me leaving the salon a rich chocolate brown with beautiful layers!! I literally will only ever go to Tammy.
Amazing talent and always so personable and kind!
Wonderful staff !
I've been coming to see Katie for three years and she is just wonderful. Personable, exuberant, knowledgeable and a terrific stylist. I have been wanting to grow my hair longer and I come see her every 3 months or so to keep it clean and healthy. I am so thrilled every time I leave. Thank you!
Everyone working in this salon has always been very friendly.
Katie is AMAZING! I always come out feeling like I was her only customer that day!
My hair has never felt more healthy and rejuvenated! Raelyn did an amazing job and transformed my hair and boosted my confidence, my hair is exactly what I asked for both with color and style. Already excited for my next visit!!
Gia was wonderful!! The conversation was great, she was fun, and she answered all my questions. I felt so comfortable leaving my hair in her hands. Also, I loved my cut! Definitely coming back for her❤️
I have many autoimmune diseases and drugs that affect my hair. No other hairdresser, has managed to get my hair blonde, other than Raelyn. She communicates wonderfully, we tweak and change without offense or ego. Raelyn has suggested and uses products that have kept my hair blonde and hydrated, not brassy and dry.…
I always know I can walk in, talk to Ellie, and let her do her thing! It is awesome to trust your stylist with her expertise! Love you, Ellie 💖🙏
Drove 5 hrs from Vegas to get my color, highlights and cut done by Shyanne. She exceeded all my expectations and did so with such skill, precision, and efficiency. For once I wasn’t made to wait and wasn’t interrupted by numerous calls, texts etc. The salon itself is beautiful and clean and the staff is friendly. I…
Angelina was so kind, and a calm presence when I wanted a big transformation. She was informative and had amazing attention to detail. Thank you for making my first visit there so fantastic! Update My 3rd time coming in for highlights and Angelina was great. She's always so friendly, and is a fantastic stylist. I won't go anywhere else.
I had a great first time experience with Kyna and the booking process + price were awesome! I needed a simple shampoo, cut and style, and for $80 I was fully pampered and refreshed! I will be back!
I have been going to Tammy for years because she is the BEST! Always love the magic she does with my hair. Highly recommend Tammy!
Salon Surreal is a warm welcoming salon. Up to date decor, a fun professional staff and very knowledgeable. My experience this morning, as I was one of the first in the salon chair, was pleasant as I witnessed Heather greet her salon team with a happy “good morning” salutation. I highly recommend this salon for all your beauty needs .
Elle is easy to talk to, asks about my preferences and her experience really shows. The tattoos are also great!😊
Always excellent attention to detail with my cut. Great product recommendations. Always a phenomenal salon experience with Nikki.
Nikki is the utmost professional and is always mindful of her client’s desires and aims for a long-term approach to a healthy and beautiful mane. Simply the best!!
Today marked my first cut and style in THREE YEARS (because of Covid,) and I couldn't be happier. Thanks to Ellie, I now have an updated head shot on LinkedIn (and one I actually like.) I definitely plan on coming back, and I highly recommend the salon.
Ellie is a true artist with the sheers. I love seeing her every 5 weeks, she really is the best!!
Lila is wonderful, she does a beautiful job
Shyanne is a great stylist. Truly an "artist"! I have been going to this salon for a year now. DeAndrea is great with waxing! Love this place! Jeanie
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 498 | $32–$79 |
| Hairstyling | 331 | $30–$79 |
| Hair coloring | 203 | $121–$214 |
| Shampoo & conditioning | 182 | $63–$139 |
| Blowouts | 76 | $43–$99 |
| Balayage | 39 | $170–$371 |
| Waxing | 17 | $11–$51 |
| Long haircut | 12 | — |