Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
Salon Visage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%90+12.7Replies to reviews 7%60+4.2Craft & service penalty93−0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Visage

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,460 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Visage is better than 89% of beauty salons.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Visage is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Visage is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Visage is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Visage is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Visage is better than 60% of beauty salons.B
60

Reviews for your job

Customers hired Salon Visage for 8 kinds of job.

Salon Visage for blowdry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13

All 36 Google reviews tagged “Blowdry” · showing 20

CharlotteLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great place. Only hair salon I use. I've been going to Salon Visage for over 28 years. I do not plan on going anywhere else to get my hair colored.

Paid $80–100BlowoutsHair straighteningBlowdry
LA14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alison is not only the best colorist in Knoxville she is kind and caring and I always leave the salon happy! 15/10

Paid $200+BlowdryHairstylingHair highlighting
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jeramia has been cutting & styling my hair for several years. Wouldn’t go to anyone else. He’s always focused on customer satisfaction & service. He’s friendly & always up for good conversation. Thank you, Terri Colacone

BlowdryHaircutHairstyling
Janice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great haircut and style. Rana is the best! And Blake did a great job washing my hair.

Paid $80–100BlowdryHaircutHairstyling
Jana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great experience with Kara as always!!! She pays close attention to details! Kara is a queen of color!

BlowdryHair coloring
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Kip has never disappointed! I have never left there unhappy. Marlin cut and styled in the absence of my regular person, and did a great job too.

Paid $60–80BlowdryHaircutHairstyling
DeborahLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Been going there for many years. Always good. Charity does great job. Very kind and friendly

Paid $80–100BlowdryHair coloring
Candace7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Megan is awesome and never disappoints! I would highly recommend her without hesitation. 😊

Paid $60–80BlowdryHair coloring
cindyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I had a very good experience at Salon Visage. Kylie is great! She’s very good at blond hair & I love my hair! She’s also very sweet & has a wonderful personality! Update: I recently returned to Kylie because I fully trust her with my hair! She is a professional in every aspect of the word! Thank you Kylie!! Once…

BlowdryHair coloring
A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Christian always does an awesome job with my hair!! That is why I have only let him cut and style it for the last almost 20 years - plus, he is also such a genuinely good person, which shows in the pride he takes in his work each time I see him. My hair is fine and tends to be frizzy with a mind of its own, but he…

Paid $60–80BlowdryHaircutHairstyling
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Teresa at Salon Visage is an expert stylist and she has worked her magic doing my haircuts for 35 years. Teresa flawlessly executes any style I ask for, and when I want to make changes, she knows how to make it work with my hair. Teresa is definitely gifted in her ability to always give me a perfect cut. I love…

Paid $60–80BlowoutsHair glazingHaircut
Tanya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got full highlights today and a trim! Kara did such an amazing job with my highlights! Jeremiah did my trim and blow out and didn’t disappoint! Thank you to Sarah for the amazing shampoo, so relaxing! Thank you Salon Visage🧡

BlowdryHair highlighting
Ariel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marissa took such good care of me this week!! She communicated extremely well and made sure I was happy with my haircut. I love my hair, it feels so soft and healthy. Definitely coming back to see her!!

HaircutBlowdry
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chasity always does an amazing job on my color! I’ve been seeing her for several years now and have never been disappointed. She does a great job listening to what you want, but is also great at making suggestions if you want to change things up.

Paid $100–120BlowdryGloss or GlazeHair coloring
Dottie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kendra listens to what you want and more than meets your expectations

Paid $140–160BlowdryHair coloring
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian gave me exactly the cut that so wanted and knows just how to cut fine, think, straight hair.

Paid $80–100HaircutBlowdryHair coloring
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

As a licensed professional for over 30 yrs in the beauty industry I had high expectations and Marlon delivered! Confidence in the craft is extremely important to me and I knew immediately that I was in good hands. I couldn't be more pleased with my end result.

Paid $200+HaircutBlowdry
Courtney14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Katie has been cutting my hair for 12 years and I won’t see anyone else for a cut! I LOVE her!

HaircutBlowdry
Dianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Macey keeps my hair color vibrant and varied depending on each season. She listens to my input and has a most kind professional manner.

Paid $80–100HaircutHairstylingBlowdry
Laura10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jerimiah quickly got my neglected and self hacked hair whipped into shape. His assistant Tiana is very skilled and personable. I usually hate having my hair washed but Tiana made it relaxing. Jeimiah is of course the best. He’s kind, funny, talented and truly cares about you and your experience. The new Gloss Abso…

Paid $180–200HaircutHairstylingBlowdry

Show more blowdry reviews (16 more) →

Price

$96+18% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut489$30–$79
Hair coloring304$119–$214
Hairstyling302$30–$76
Hair highlighting122$128–$246
Blowouts56$41–$76
Blowdry36—
Curly hair28$52–$134
Gloss or Glaze12—

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