Analyzing 5,836,5375.8M ReviewsFor 16,12116.1K Experts

Experts Reviews · Company report
Salon Visage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%90+12.7Replies to reviews 7%60+4.2Craft & service penalty93−0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Visage

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,460 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Visage is better than 89% of beauty salons.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Visage is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Visage is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Visage is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Visage is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Visage is better than 60% of beauty salons.B
60

Reviews for your job

Customers hired Salon Visage for 8 kinds of job.

Salon Visage for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 25

All 56 Google reviews tagged “Blowouts” · showing 20

Valissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

marissa did an exceptional job

Paid $80–100BlowoutsHaircutHairstyling
CharlotteLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great place. Only hair salon I use. I've been going to Salon Visage for over 28 years. I do not plan on going anywhere else to get my hair colored.

Paid $80–100BlowoutsHair straighteningBlowdry
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Your search is over for a great place for all your hair needs - I have been going to Salon Visage for years and I am always thrilled with my results. Marlon is amazing at his craft of cutting hair. He is precise and very professional. He is up on the current trends. The entire atmosphere at Salon Visage is friendly, clean, and professional.

Paid $40–60Blowouts
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kylie is so awesome

Paid $120–140BlowoutsHairstylingHair highlighting
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Katie always does a great job!!

Paid $100–120BlowoutsHaircut
Ali3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Highly recommend Chasity for color and Marissa for cut.

BlowoutsHairstylingHair highlighting
BethLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Salon Visage is the best hair salon in Knoxville. I first went to see Frank over 30 yrs ago, and the service and quality are just as high now. Jeremiah is fantastic. He's the best intuitive hairstylist I've ever met, and Cara is a phenomenal color specialist.

BlowoutsHaircutHairstyling
LisaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Megan is incredible. Color is always perfect!

Paid $140–160BlowoutsCurly hairHair coloring
Elaine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very positive

Paid $140–160BlowoutsHaircutHairstyling
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great haircut- always!!!! I always feel so much better after Katie cuts my hair. Not only is she a great stylist; she’s also so cute and friendly!!!!

Paid $40–60BlowoutsHairstyling
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Teresa at Salon Visage is an expert stylist and she has worked her magic doing my haircuts for 35 years. Teresa flawlessly executes any style I ask for, and when I want to make changes, she knows how to make it work with my hair. Teresa is definitely gifted in her ability to always give me a perfect cut. I love…

Paid $60–80BlowoutsHair glazingHaircut
sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have the chance to get a wash/ blow dry with Adrian at Salon Visage from time to time, and she’s fabulous. She’s a terrific stylist, and her scalp massage is beyond belief! Her strong, yet gentle technique, is an attitude changer. Always makes my day!

Paid $40–60Blowouts
Wendy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had another great experience wilh Megan, Suzanna and Rana. All are very good at what they do. I highly recommend.

Paid $200+BlowoutsHaircutHair highlighting
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rana is the BEST! She’s been cutting my hair at Salon Visage for 20 years. I’ve never left unhappy with the results.

Paid $60–80BlowoutsHaircutHairstyling
Tamara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kip Allen is the best colorist EVER!

BlowoutsGloss or GlazeHair coloring
emmy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Callie did an amazing job on my haircut and blowout, my hair feels so healthy and silky. She took her time and made sure my hair was perfected before I left the salon. 10/10 would recommend salon visage :)

Paid $40–60BlowoutsHaircutBlowdry
Jane9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Go see Courtney for color! She’s awesome!

Paid $140–160HairstylingHair coloringBlowouts
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I did not see “Christie” but Chris Branson whom I have seen for over 20 years. She was, as always, exceptional.

Paid $80–100BlowoutsHaircut
Phyllis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kendra is very honest and straightforward about what is good for your hair. She talks with you about what you want so a good decision can be made for your look.

Paid $180–200Hair coloringBlowouts
Sheila8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kallie was totally awesome. First time with her and I’ll definitely be going back to her. ❤️🧜‍♀️🎉 My hair is absolutely beautiful so many compliments already off of it. Thank you sweetie.

Paid $100–120Hair coloringBlowouts

Show more blowouts reviews (36 more) →

Price

$96+18% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut489$30–$79
Hair coloring304$119–$214
Hairstyling302$30–$76
Hair highlighting122$128–$246
Blowouts56$41–$76
Blowdry36—
Curly hair28$52–$134
Gloss or Glaze12—

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