Experts Reviews · Company report
Salon Visage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%90+12.7Replies to reviews 7%60+4.2Craft & service penalty93−0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Visage

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,460 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Visage is better than 89% of beauty salons.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Visage is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Visage is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Visage is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Visage is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Visage is better than 60% of beauty salons.B
60

Reviews for your job

Customers hired Salon Visage for 8 kinds of job.

Salon Visage for curly hair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$52–$134
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Curly hair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 12

All 28 Google reviews tagged “Curly hair”

AmandaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Katie was truly great. She listened to my wants and gave me the exact haircut she described based on my needs. My curls have not looked this good in so long. Service was great and this will now be my new hair salon and stylist!

Paid $80–100HaircutCurly hair
makinley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always love seeing Kali. She does a great job and she’s super easy to talk to!

Paid $40–60HaircutCurly hair
Meredith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Marissa does an incredible job with my hair every visit. She’s consistent, takes her time, and you end up with exactly what you want anytime you see her. 10/10 recommend to anyone!

Paid $80–100HaircutCurly hair
Teresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My first visit to Salon Visage. Impressive business model! Very professional environment. Megan did a wonderful job on my color design and application! Adrian understood exactly what I was looking for with a style.the two of them consulted together on the plan. Lovely results! My new goto team!

Paid $200+HaircutHairstylingCurly hair
lisaLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have not been in a salon in almost a decade. I loved every minute. No judging ,just understanding. I left feeling so pretty and confident. Thank you to the wonderful team that pampered me and made the experience fun and relaxing.

HaircutCurly hairHair highlighting
Meg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Marissa is wonderful! I have a little girl with curly hair which she has never successfully brushed by herself. Marissa took extra time with my daughter to show her the best way to brush her own hair. The very next day, for the first time, my daughter brushed her OWN hair, all thanks to Marissa! She’s great with curls & kids!!! 10 out of 10 recommend!

HaircutCurly hairService not listed
Maggie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Wonderful experience! I relocated recently to TN and I could not find anyone that could cut/style my curly hair to my satisfaction. Rana is wonderful. She talked with me about my lifestyle, my hair, what products I use and what hasn’t worked in the past. She sent me home with a great cut, style and an ample supply…

Paid $80–100HaircutHairstylingCurly hair
CarlaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Adrienne is great cutting my daughter's hair!

Paid $60–80HaircutCurly hair
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★

Josh did a great job. Very kind, personable, and professional.

Paid $80–100HaircutCurly hair
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I have been coming to Salon Visage for years and Marlon B. has been cutting my hair ever since and I can honestly say I would highly recommend him to anyone. He is absolutely the best! Good Job Salon Visage!

Paid $100–120HaircutHairstylingCurly hair
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Marissa is the BEST! She’s cut my 4-year-old daughter’s hair twice now, and both times have been amazing. She’s so kind and personable, and she makes the whole experience fun and exciting for my daughter. On top of that, the haircut is always absolutely perfect. Highly, highly recommend Marissa! 💇‍♀️✨

Paid $40–60HaircutHairstylingCurly hair
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Adrienne is THE ABSOLUTE BEST hair stylist I have ever had lay hands on my head!!! She knows how to truly influence your hair to love itself and truly heal and de-stress! Absolutely phenomenal service and my daughter has been seeing her since she was 6 and she has LOTS of hair. We love you Adrienne☺️ #CatWomanSuperWoman💚

HaircutHairstylingCurly hair
LisaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Megan is incredible. Color is always perfect!

Paid $140–160BlowoutsCurly hairHair coloring
AmyKate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Margo is gem…Amazing colorist, lovely person! I highly recommend her!

Curly hairHair coloring
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

new favorite hair salon!! marissa did an amazing job with my haircut and she taught me some tricks to better style my curly hair. i will be back!!

Paid $80–100HaircutCurly hair
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marissa was wonderful ! I I have natural curly hair which can be difficult she totally understood what I was wanting very personal and professional and sweetest can be would totally recommend her to anyone

Paid $80–100HaircutCurly hair
rachel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Per a recommendation from a good friend, I scheduled and had my 1st appt with Jeremiah and Salon Visage. He is intuitive, comfortable and confident and I feel so fortunate to now know of him. I have troublesome silver, curly hair and he knew exactly how to cut and style it without any requests from me. I felt great…

Paid $80–100HaircutCurly hair
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I got a shampoo and style with Adrienne. She gives a great head massage during your shampoo. She’s very considerate and makes sure you’re comfortable throughout the process. I trust Adrienne to make my hair look amazing and also promote good health and growth! Thank you Adrienne !!!!

Curly hairHairstylingHaircut
Nicole4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rana is the BEST! She’s been cutting my hair at Salon Visage for 20 years. I’ve never left unhappy with the results.

Paid $60–80BlowoutsHaircutHairstyling
mariLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wonderful service, highly skilled staff. Joshua is great with all types of hair.

Paid $80–100HaircutBlowdryCurly hair
M3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely love the new haircut Chris gave me!!!

Paid $100–120HairstylingHaircutBlowdry
MagdaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

I love the care and color my stylist picked. The products are from Paris but wow so expensive I have never paid so much. It’s tier based and I had two hair stylists that are level six but wow. Don’t think I will be spending that much in a very long time. It’s best to just get your hair colored their and dry and style your hair at home.

Paid $200+Hair coloringHair straighteningCurly hair
Mark2 months ago★★★★★

Rating only, no written review.

Paid $80–100HaircutCurly hairHair coloring
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $80–100HaircutCurly hair
JeffLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HaircutHairstylingCurly hair
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $60–80HaircutCurly hair
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100HaircutCurly hair
DanielleLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BalayageBang trimBeard trim

Price

$96+18% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut489$30–$79
Hair coloring304$119–$214
Hairstyling302$30–$76
Hair highlighting122$128–$246
Blowouts56$41–$76
Blowdry36—
Curly hair28$52–$134
Gloss or Glaze12—

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