Experts Reviews · Company report
Salon Visage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%90+12.7Replies to reviews 7%60+4.2Craft & service penalty93−0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Visage

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,460 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Visage is better than 89% of beauty salons.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Visage is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Visage is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Visage is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Visage is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Visage is better than 60% of beauty salons.B
60

Reviews for your job

Customers hired Salon Visage for 8 kinds of job.

Salon Visage for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.122
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16

All 122 Google reviews tagged “Hair highlighting” · showing 20

Kimberley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Always great service!

HaircutHair highlighting
VickiLocal Guide · 340 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I went to Kendra for hi-lights and it was very challenging due to my hair partially turning Grey . Not any surprise to me, Kendra nailed it ! I love the color. It's got that beachy hi-light look we blondes all love ! I'll definitely be back.i forgot to mention im from Ky. And it's a 5 hr. Round trip but I've been…

Customer photo from Vicki's reviewCustomer photo from Vicki's reviewCustomer photo from Vicki's review
Paid $120–140HaircutHairstylingHair highlighting
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Courtney is an extremely talented hair stylist. She specializes in hair coloring, and is beyond proficient in every aspect of the process. She is incredibly intuitive as to what the client needs to have beautiful hair, but she still takes the extra step of listening to the client to be certain they get the look they…

Hair highlighting
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The service is great! The staff is very professional and friendly. The stylists are always ready for your appointment when you arrive and they do a great job.

Paid $120–140HaircutHair highlightingHair coloring
leathaLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

She does a wonderful job. She listen to what you want .I. would recommend Chasity. To anyone on there hair coloring needs. She awesome.

Customer photo from leatha's review
Paid $160–180Keratin treatmentsHair highlightingHair coloring
LA14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alison is not only the best colorist in Knoxville she is kind and caring and I always leave the salon happy! 15/10

Paid $200+BlowdryHairstylingHair highlighting
LibbyLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Been a patron for years. Service is the absolute best.

Paid $200+HaircutHair highlighting
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kip is the best! Bar none.

Paid $140–160HaircutHair highlighting
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Macey does color beautifully, always ensuring that she is doing it as I request. I always enjoy my pampering experience with Macey!

Paid $120–140Hair highlighting
HadleyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Raven is amazing!! She made me confident in my hair again :D

Paid $200+Hair highlighting
Jeanine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always spot on with appointment schedule, always friendly. Amazing people who can do amazing things!

Paid $80–100HaircutHairstylingHair highlighting
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Megan did a fantastic job for me while my colorist Kip was on vacation. It is wonderful to have such great options in stylists, so I am covered even when my regular stylist is taking a well deserved break. I love this salon! I’ve been with Salon Visage for over 20 years and wouldn’t go anywhere else for cuts or highlights!

Paid $180–200Hair highlighting
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Raven did my color. She did AMAZING. I wish I had taken a Before and After photo!! She did her thing and she did it well. She gave me exactly what I had in mind. 10 out of 10 HIGHLY RECOMEND *****

Paid $200+Hair highlighting
Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kip is a one of a kind and very hard to find best hair colorist there is!!! His blonde highlights is the most natural looking and healthy. The brand they use is awesome. I’ve have been going to a salon Visage for 30 some years and I’m 59 and my hair is long and healthy as it can be he knows what he-is doing. He is…

Hair highlighting
Amy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Salon Visage for over twenty years and the past few years Mady has been my superstar colorist. She has always taken the time to get my color just right and gives the best shampoos and blowouts around. I would highly recommend Mady!

Paid $120–140Hair highlightingHair coloring
Wendy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kip Allen is the best!! Absolute miracle worker! So great at what he does, you will have to wait weeks if not months for an appointment, but he is so worth the wait!

Hair highlighting
Rachel16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very happy with my new cut and color! They listened to what I wanted and suggested even better.

Paid $200+HaircutHairstylingHair highlighting
Barb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just moved here from Chicago, and was very worried about finding a new salon. But Macy & Katie are terrific!

Paid $80–100HaircutHair highlightingHair coloring
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Salon Visage is great!! I love how people specialize in color and someone else does your cut. Liz and Adrienne are the best!

Paid $140–160HaircutHair highlighting
JamieLocal Guide · 690 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kip is the GOAT!

Hair highlighting

Show more hair highlighting reviews (102 more) →

Price

$96+18% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut489$30–$79
Hair coloring304$119–$214
Hairstyling302$30–$76
Hair highlighting122$128–$246
Blowouts56$41–$76
Blowdry36—
Curly hair28$52–$134
Gloss or Glaze12—

Compare with