Experts Reviews · Company report
Salon Visage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%90+12.7Replies to reviews 7%60+4.2Craft & service penalty93−0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Visage

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,460 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Visage is better than 89% of beauty salons.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Visage is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Visage is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Visage is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Visage is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Visage is better than 60% of beauty salons.B
60

Reviews for your job

Customers hired Salon Visage for 8 kinds of job.

Salon Visage for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.122
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 16

All 122 Google reviews tagged “Hair highlighting” · showing 40

Kimberley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Always great service!

HaircutHair highlighting
VickiLocal Guide · 340 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I went to Kendra for hi-lights and it was very challenging due to my hair partially turning Grey . Not any surprise to me, Kendra nailed it ! I love the color. It's got that beachy hi-light look we blondes all love ! I'll definitely be back.i forgot to mention im from Ky. And it's a 5 hr. Round trip but I've been…

Customer photo from Vicki's reviewCustomer photo from Vicki's reviewCustomer photo from Vicki's review
Paid $120–140HaircutHairstylingHair highlighting
D4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Courtney is an extremely talented hair stylist. She specializes in hair coloring, and is beyond proficient in every aspect of the process. She is incredibly intuitive as to what the client needs to have beautiful hair, but she still takes the extra step of listening to the client to be certain they get the look they…

Hair highlighting
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The service is great! The staff is very professional and friendly. The stylists are always ready for your appointment when you arrive and they do a great job.

Paid $120–140HaircutHair highlightingHair coloring
leathaLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

She does a wonderful job. She listen to what you want .I. would recommend Chasity. To anyone on there hair coloring needs. She awesome.

Customer photo from leatha's review
Paid $160–180Keratin treatmentsHair highlightingHair coloring
LA14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alison is not only the best colorist in Knoxville she is kind and caring and I always leave the salon happy! 15/10

Paid $200+BlowdryHairstylingHair highlighting
LibbyLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Been a patron for years. Service is the absolute best.

Paid $200+HaircutHair highlighting
Sharon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Kip is the best! Bar none.

Paid $140–160HaircutHair highlighting
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Macey does color beautifully, always ensuring that she is doing it as I request. I always enjoy my pampering experience with Macey!

Paid $120–140Hair highlighting
HadleyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Raven is amazing!! She made me confident in my hair again :D

Paid $200+Hair highlighting
Jeanine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always spot on with appointment schedule, always friendly. Amazing people who can do amazing things!

Paid $80–100HaircutHairstylingHair highlighting
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Megan did a fantastic job for me while my colorist Kip was on vacation. It is wonderful to have such great options in stylists, so I am covered even when my regular stylist is taking a well deserved break. I love this salon! I’ve been with Salon Visage for over 20 years and wouldn’t go anywhere else for cuts or highlights!

Paid $180–200Hair highlighting
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Raven did my color. She did AMAZING. I wish I had taken a Before and After photo!! She did her thing and she did it well. She gave me exactly what I had in mind. 10 out of 10 HIGHLY RECOMEND *****

Paid $200+Hair highlighting
Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kip is a one of a kind and very hard to find best hair colorist there is!!! His blonde highlights is the most natural looking and healthy. The brand they use is awesome. I’ve have been going to a salon Visage for 30 some years and I’m 59 and my hair is long and healthy as it can be he knows what he-is doing. He is…

Hair highlighting
Amy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Salon Visage for over twenty years and the past few years Mady has been my superstar colorist. She has always taken the time to get my color just right and gives the best shampoos and blowouts around. I would highly recommend Mady!

Paid $120–140Hair highlightingHair coloring
Wendy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kip Allen is the best!! Absolute miracle worker! So great at what he does, you will have to wait weeks if not months for an appointment, but he is so worth the wait!

Hair highlighting
Rachel16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very happy with my new cut and color! They listened to what I wanted and suggested even better.

Paid $200+HaircutHairstylingHair highlighting
Barb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just moved here from Chicago, and was very worried about finding a new salon. But Macy & Katie are terrific!

Paid $80–100HaircutHair highlightingHair coloring
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Salon Visage is great!! I love how people specialize in color and someone else does your cut. Liz and Adrienne are the best!

Paid $140–160HaircutHair highlighting
JamieLocal Guide · 690 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kip is the GOAT!

Hair highlighting
LoriLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kara is so great. She genuinely cares about you and your hair. She listens and strives to meet the end goal. Highly recommend!! 😊

Paid $140–160Hair highlightingHair coloring
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney is professional, kind, and consistently gives me the perfect color. I always leave happy with the results and highly recommend her!

Hair highlighting
Angel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I went in, completely unsure of what I wanted to do to my hair, I just knew I wanted it shorter, fresh, and different. Emily (color) and Amber (cut) were amazing at figuring out the best color/cut for me, taking all my "ideas" and professionally giving me what they knew would look best for my face color/shape! I…

Paid $80–100HaircutHair highlighting
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kipp, is your man if you’re looking for blonde hair and healthy!

Paid $200+Hair highlightingBalayage
Cindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Megan listened to me and did a great job! I’ll be back!

Paid $180–200Hair highlighting
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Kali did a fantastic job on my color and I'm extremely happy. Will ask for her again!

Paid $100–120Hair highlighting
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I've been going to Salon Visage for over 10 years. Kylie is my favorite there! I'm super hard to please with my hair color but she has it down pat. The location is also very convenient for me and doesn't add to my day to get there:)

Paid $80–100Hair highlightingHair coloring
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

You are the best of the best! Thank you, Elizabeth and Cristian!

HaircutHair highlighting
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kylie is so awesome

Paid $120–140BlowoutsHairstylingHair highlighting
Michelle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Liz is amazing!

Paid $200+Hair highlighting
ElizabethLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Megan is the Best! It was time to get my blonde highlights freshened up. I feel rejuvenated! The next day I received several compliments on my hair color! Thank you, Megan! See you in June!

Paid $200+HairstylingHair highlighting
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kip was named Best Hairstylist by The Knoxville News Sentinel. And he is absolutely the best!!! Salon Visage is so lucky to have him on their staff. He is absolutely the BEST they have. What a gem he is!!

Paid $180–200Hair highlighting
lirije8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Raven is truly amazing. She is also a wonderful and a beautiful person, inside and out. She made me feel so comfortable and beautiful. I got exactly want I wanted plus more. She listens and is so gentle and knows what clients want. Thank you so so much for making me feel pretty again. I can’t wait to come see you again

Hair highlighting
Patricia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Melissa is great! And Courtney, too.

Paid $60–80HaircutHair highlightingHair coloring
Wendy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Megan ALWAYS makes me feel like a rockstar every time I leave the salon!! I feel fresh and FABULOUS! She is AMAZING!

Paid $200+Hair highlightingHair coloring
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love the work Kara and Teresa do on my hair! It’s never been prettier!

Paid $160–180HaircutHairstylingHair highlighting
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

It is always a great experience. Kip Allen (Colorest)goes the extra mile to make you feel special & pampered. He is Awesome.

Paid $200+Hair highlighting
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Courtney did an amazing job, made me feel completly comfortable, loved it

Paid $120–140Hair highlighting
ShannonLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

First time here and I'll definitely going back. Clean, friendly and I walked out of there very happy with my hair.

Paid $200+HaircutHair highlighting
Teresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My first visit to Salon Visage. Impressive business model! Very professional environment. Megan did a wonderful job on my color design and application! Adrian understood exactly what I was looking for with a style.the two of them consulted together on the plan. Lovely results! My new goto team!

Paid $200+HaircutHairstylingCurly hair

Show more hair highlighting reviews (82 more) →

Price

$96+18% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut489$30–$79
Hair coloring304$119–$214
Hairstyling302$30–$76
Hair highlighting122$128–$246
Blowouts56$41–$76
Blowdry36—
Curly hair28$52–$134
Gloss or Glaze12—

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