Experts Reviews · Company report
Salon Visage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%90+12.7Replies to reviews 7%60+4.2Craft & service penalty93−0.7Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Visage

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,460 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Visage is better than 89% of beauty salons.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Visage is better than 85% of beauty salons.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Visage is better than 93% of beauty salons.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Visage is better than 90% of beauty salons.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Visage is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Visage is better than 60% of beauty salons.B
60

Reviews for your job

Customers hired Salon Visage for 8 kinds of job.

Salon Visage for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.303
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 41

All 303 Google reviews tagged “Hairstyling” · showing 20

PamelaLocal Guide · 293 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Had an excellent experience here! I absolutely love my hair and the staff was also super sweet. Kali did an amazing job! Thank you!

Paid $60–80HaircutHairstyling
Valissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

marissa did an exceptional job

Paid $80–100BlowoutsHaircutHairstyling
VickiLocal Guide · 340 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I went to Kendra for hi-lights and it was very challenging due to my hair partially turning Grey . Not any surprise to me, Kendra nailed it ! I love the color. It's got that beachy hi-light look we blondes all love ! I'll definitely be back.i forgot to mention im from Ky. And it's a 5 hr. Round trip but I've been…

Customer photo from Vicki's reviewCustomer photo from Vicki's reviewCustomer photo from Vicki's review
Paid $120–140HaircutHairstylingHair highlighting
Shelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Marlon is the best!!

Paid $60–80Hairstyling
Angeles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The staff is amazing. Marlon was amazing and did a phenomenal job cutting my hair. I definitely recommend this salon.

Paid $40–60Hairstyling
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Adrienne is lovely and fun. Got a great haircut, too!

Paid $100–120HaircutHairstyling
Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Marlon has been my stylist since 2007. Not only is he an excellent stylist, he is also a great conversationalist. I always look forward to my next appointment.

HaircutHairstyling
Rusha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I've been a client for years, but the service at Salon Visage has never wavered. ALWAYS, the colorist and stylist try to please me while offering suggested ways of updating my hair style. I appreciate their honest approaches as well as their new ideas.

Paid $80–100HairstylingHair coloring
Josie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love everything they did they were so sweet and I got everything I wanted and more I’m obsessed with my hair!

Paid $180–200Bang trimHaircutHairstyling
LA14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Alison is not only the best colorist in Knoxville she is kind and caring and I always leave the salon happy! 15/10

Paid $200+BlowdryHairstylingHair highlighting
Jeanine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always spot on with appointment schedule, always friendly. Amazing people who can do amazing things!

Paid $80–100HaircutHairstylingHair highlighting
sherisseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love Chris she does a great job, wonderful environment and staff

Paid $80–100HaircutHairstyling
Judi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Katie is my stylist. She always does a great job. She cuts my hair so that the style suits me and is age appropriate. I appreciate that she gets input about my likes and dislikes. Beth washed my hair. In addition to washing my hair, Beth Cqdxmassaged my scalp -- very relaxing and appreciated.

Paid $60–80HaircutHairstyling
Kary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Marlon is fabulous! He's been cutting my hair for almost 6 years. The Salon Visage never disappoints. Blake did a great job washing my hair and making me feel welcomed

Paid $80–100HaircutHairstyling
Sherese1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Adrienne is the best of the best. She always gets my haircut perfect and I always love my experience when I come to the salon!!!!

HaircutHairstyling
Sherese5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Adrienne is the best of the best. I always love my experience when I come to the salon. And I always rebook my appointment because she is always booked!

Paid $40–60Hairstyling
Riley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This was my first time at Salon Visage and it was a wonderful experience. Macey gave me exactly what I wanted and was a joy to talk to throughout my appointment. She was very transparent with the cost of my service from the get go, and made sure to do what worked for me financially. I also saw 2 additional stylists…

Bang trimHairstylingHair coloring
Rachel16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very happy with my new cut and color! They listened to what I wanted and suggested even better.

Paid $200+HaircutHairstylingHair highlighting
Phyllis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time seeing Marlon. He was great. Real friendly. Felt like I had been seeing him for years. He did a great job. Will definitely refer to him.

Paid $80–100HaircutHairstyling
TashaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chasity does an amazing job and I always feel so refreshed when I leave the salon. Cassidy styled my hair and she is so sweet and I love when she makes my hair look beautiful! I’m updating my review. Chasity is still Amazing. I wasn’t happy with the length of my hair and Chasity suggested Sebastian. He is…

Paid $200+HairstylingHair extensionsHair coloring

Show more hairstyling reviews (283 more) →

Price

$96+18% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut489$30–$79
Hair coloring304$119–$214
Hairstyling302$30–$76
Hair highlighting122$128–$246
Blowouts56$41–$76
Blowdry36—
Curly hair28$52–$134
Gloss or Glaze12—

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