Analyzing 5,825,7725.8M ReviewsFor 16,07516.1K Experts

Experts Reviews · Company report
Salon Yeager at Bearden Station logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty92−0.8Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Salon Yeager at Bearden Station

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 1,813 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Yeager at Bearden Station is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Yeager at Bearden Station is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Yeager at Bearden Station is better than 92% of beauty salons.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Yeager at Bearden Station is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Yeager at Bearden Station is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Yeager at Bearden Station is better than 99% of beauty salons.A
99

Reviews for your job

Customers hired Salon Yeager at Bearden Station for 8 kinds of job.

Salon Yeager at Bearden Station for gloss or glaze

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Gloss or Glaze”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7

All 7 Google reviews tagged “Gloss or Glaze”

Autumn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kelsey is the absolute best. She takes her time, listens to what I would like, and then is honest about whether my ideas are achievable. She is very knowledgeable and does a great job. Under her guidance my hair has never been healthier or looked better.

BlowoutsHair glazingHaircut
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am beyond satisfied with my new hair specialist and color change. Caroline knows her color techniques for each individual client and is very kind and understanding. I look forward toy next visit with her at the one and only Salon Yeager!

Paid $200+HairstylingHair coloringHaircut
Gracie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love love love Cheyenne! I’ll never go to anyone else. She’s the sweetest person you’d ever want to be doing your hair. Highly recommended. 🌟🌟🌟🌟🌟

Paid $200+HairstylingHair coloringHair glazing
angelaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love the products! Service is excellent! Perri is so sweet & personable!!

Bang trimBlowdryGloss or Glaze
R_10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rae always understands concerns and listens to exactly what you want. Love ĺove love coming here!!

Gloss or GlazeHairstylingHaircut
RL2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great skills and bubbly personality in a calming spa environment which made for a great afternoon. Right on target with my requested cut and color. My life is complete. Definitely will be returning to Rae!

BlowdryGloss or GlazeHairstyling
NancyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first visit after another salon screwed up my color & cut. I was desperate and booked with Salon Yeager after reading reviews. It was the best experience I've ever had at a salon. First off, the salon was very nice & clean..the lady that greeted me was very welcoming. I had Stephanie for my stylist and…

Gloss or GlazeHair coloringHairstyling

Price

$108+34% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut607$30–$79
Hairstyling467$30–$76
Hair coloring459$119–$214
Hair highlighting185$128–$246
Blowouts148$41–$76
Blowdry126—
Balayage91$151–$371
Curly hair88$52–$134

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