Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 45 Google reviews tagged “A/C system maintenance”

Shampoo15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Very good job Very professional

Paid $1–200Great priceA/C system maintenance
Jeannie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Professional, informative, polite, and knowledgeable

Paid $1–200Reasonable priceA/C system maintenance
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We are Salt members and use them for all of our home services. Everyone who has come to our home has been wonderful. We just had Juan Soto Reyna come and service our AC. He was very professional and thorough. If you do not use them...... you should be using them. They are the most thorough company out there and worth every penny!

A/C system maintenanceElectrical fuse changingElectrical inspections+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came same day which was nice and a relief! Garrett was very professional and informative. Will definitely call Salt for our electric, pluming and air needs!!

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenance
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Stefan, Anthony, and Robert did an awesome job explaining and installing everything.

Paid $2,000+OverpricedHVAC system repairA/C system maintenance
Jenna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Jamie and his teammate did an excellent job putting in a new air conditioner. They came early and stayed till the job was completed. Our system had some issues that need to be redirected and he stayed till 10 o’clock at night until it was finished. They were quiet coming in and out of the house never making hardly a…

Paid $2,000+Reasonable priceA/C system maintenanceInstall AC
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Actually was early and called me to see if I was okay for him to come. Nice!! Great guy and had some additional ideas, suggestions for the unit. Explained everything!

Paid $1–200Great priceA/C system maintenanceA/C system repairThermostat repair
LauraLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience with Juan from Salt! Juan came out to give my HVAC system a check up. I appreciate the way that Juan explained everything to me in a way I could understand. He also diagnosed concerns that I didn’t even know existed! Juan is friendly and personable, and a very astute HVAC Technician! Thank you Juan for your service!

Reasonable priceA/C system maintenance
ChristianLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Garrett from Salt Electric Service was fantastic with service and recommendations today! Very professional, skilled and courteous! AC problem solved, and I now have confidence our AC will Make it through the hot TX summer without interruption!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
LorieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Last Thursday, Salt technician Daniel A came to do the seasonal maintenance check on my air conditioner. He found that there were a couple of things that needed replacement and the unit needed to be cleaned. He showed me the cost to have all this done and the good thing is that the work could be put on 0% financing…

Paid $1,400–1,600Reasonable priceA/C system maintenanceA/C system repair
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Called at 9AM on. Saturday for an urgent AC fix. Brian was there an hour later. Very capable competent professional. Quickly identified problem and fixed within 30 minutes. Entire experience smooth and seamless and upstairs cool 60 minutes later (85 to 72 degrees). My typical HVAC company - called on Friday but no…

Paid $400–600Reasonable priceA/C system maintenance
Hisham7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best service ever,scheduling, on time and very professional. Highly recommend. Thanks you Salt plumbing air &electric

A/C system maintenanceA/C system repair
Harve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jose did a fantastic job. He was professional, friendly and knowledgeable. The servicing of our A/C system was completed in a reasonable amount of time with no issues.

Paid $600–800Reasonable priceA/C system maintenance
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Marcus Salmon is great. Would recommend him for his knowledge, courtesy and customer service.

Reasonable priceA/C system maintenance
BlancoLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, very professional, never the cheapest but quality work is worth a little bit more cash. Solely use SALT for my home needs

Paid $400–600Reasonable priceHVAC system repairA/C system maintenance
Zac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Luis did a great job fixing my AC!

HVAC system repairHVAC system maintenanceA/C system maintenance
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Did A Great Job of Cleaning our A /C Condenser. And replaced the Contact.

Paid $800–900Reasonable priceA/C system maintenanceA/C system repair
LissaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The SALT team is awesome. We had a once over for our HVAC system with a few things to look at (the airflow, ducts, etc.) We are first timers with SALT and it was a great experience!

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent cleaning
Meagan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Marcus did a great job for us - he was very thorough, timely and friendly!

Great priceHVAC system maintenanceA/C system maintenance
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Edwin is great - he did find issues with our HVAC, discussed them with me in a friendly and professional manner. Fix was quick!

Paid $1,000+HVAC system repairA/C system maintenanceElectrical parts assembly
Melanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Same day help on Holiday for broken AC. We were provided with portable units when we learned the part we needed wouldn't be available until after the holiday weekend. Excellent service a every time.

Paid $1,000+Not sureA/C system maintenanceA/C system repair
JanetLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Aaron M. Johnson was great. Explained everything in detail for winter HVAC checkup. We had the ducts cleaned, loosing air in the system in the attic-he corrected whatever needed to be done. Different type of filter-electronic one. Cleaned up the system. Aaron Marcus Johnson I give 5 stars. ***** The 2 guys…

Paid $1,000+Great priceHVAC system repairA/C system maintenanceService not listed
Ivana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love Salt Services. They take care of everything HVAC, Electrical & Plumbing. Their prices can be high but you will be getting the correct replacement done by an INSURED company/technician with a REAL guarantee. & if you’re poor like me, they do not pressure you to fix things that can wait. Giving one time to save up for the repair.

HVAC system maintenanceA/C system maintenanceOutdoor plumbing system repair
Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Itzel and her partner did a great job giving me a quote for an electric job. They are lovely young people!

Paid $1–100Reasonable priceA/C system maintenanceElectrical wiring installation
Casey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Cody was great! He took time to explain everything to me and let me ask a ton of questions. He was very realistic about what was urgent vs what could wait which helps with the budgeting aspect. Everyone I’ve interacted with at SALT has been awesome! They are very thorough and take time to explain everything.

Reasonable priceHVAC system maintenanceA/C system maintenanceHVAC duct & vent repair
JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

SALT Plus has been the best investment I’ve made for my home and peace of mind. The entire staff has been responsive, on top of scheduling, and very kind. My electrical inspection with Will and his partner was easy. The problem I was having was identified, the proposed solution was within my budget, and when the…

Paid $1,000+Great priceToilet repairHVAC system repairHVAC system maintenance
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Never had a better service experience. Technician was on time, knowledgeable and very helpful in explaining our issues. Going with Salt for all our home maintenance from here on out.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
RogerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Devin was very thorough and explained things as he went. He also answered all of my questions and made some suggestions on how to avoid the issue in the future.

Great priceA/C system maintenance
HLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent

Great priceA/C system maintenance
SigneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used SALT for hvac, electric and plumbing issues at the house. Their techs are the best! Super professional and on time. Company is pricy compared to others but worth it because they get the job done!

Paid $1,000+Reasonable priceHVAC system repairA/C system maintenanceFan installation
JamesLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician did a great job going over the items in the check list. He explained all that he had looked at, and told me of his recommendations.

HVAC system maintenanceA/C system maintenance
LoraLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Edwin was very nice & helpful!

Great priceA/C system maintenance
DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael was punctual, polite, and friendly! He took the time to remove the cover of the unit that was inexplicably sealed in the installation. This allowed him to thoroughly test and inspect the unit . He observed that the unit was aged and was in need of help. He offered several options and was patient explaining…

Paid $1–100OverpricedA/C system maintenanceDrain cleaningService not listed
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aidan came out to fix my AC. Hands down the best service for any of the trades I’ve ever had. He is knowledgeable. He clearly cares about diagnosing and solving the real problem, not just guessing, and walked me through the whole way so I understood both the issues and the (expensive) choices I had to make. He also…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Christine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We will never go with another company. We were remodeling the house and they did a beautiful job! Professional, clean, kind, and understanding of what I needed.

Great priceToilet repairGarbage disposal installationA/C system maintenance
BeulahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our technician, Anthony, was professional and courteous. Every step of the way SALT was proactive, considerate, and helpful. We're not using any other company! Totally recommend!!

Not sureHVAC system maintenanceA/C system maintenance
GilbertLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is my first service with SALT. The representative, Anthony, was extremely courteous and informative, and I am grateful for his assistance. SALT will now be my main service company for all my home concerns. They are very organized and they kept me in the loop throughout the whole process as soon as I scheduled an appointment. Thank you.

HVAC system maintenanceA/C system maintenance
marion12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fast dependable always can count on Salt. Appreciate their thoroughness too

HVAC system repairA/C system maintenance
JeffLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael Evans with SALT helped us get both HVAC systems back in order after a series of less qualified companies had performed inadequate repairs. Michael provided clear information about the work to be performed and associated costs throughout the process - no surprises! He also provided different options for…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kade did a thorough inspection, listed out his findings and recommendations, and spent the time I needed to explain everything and answer all my questions.

A/C system maintenance
HarrisonLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kade is a personable, competent and detail oriented technician. I have had several interactions with him recently on multiple issues. He has more than met my expectations for service. His explanations are clear; his work is impeccable. I will continue using Salt Service Co. because of the quality of its technicians, as exemplified by Kade.

A/C system maintenanceA/C filter replacementHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Alejandro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael and Tyler were thorough, insightful, and very professional. Extremely satisfied!!

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Navees3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

My AC stopped working and I called them because I saw great reviews. Technician came and diagnosed the problem and told me that capacitor is not working. I asked for price and he gave me quote for $772. I checked online and capacitor was available for $20-$30. Just be careful while using their service and do the…

A/C system maintenanceHVAC system maintenanceA/C system repair− Value
Angelia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceHVAC system maintenanceA/C system maintenance
Tam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

HVAC system maintenanceA/C system maintenance

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

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