Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for a/c system repair

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.68
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 22 Google reviews tagged “A/C system repair”

Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Juan was so helpful and efficient. He had calls late in the evening and left my home with a repair that saved the day on my AC.

Paid $200–400Not sureA/C system repair
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Actually was early and called me to see if I was okay for him to come. Nice!! Great guy and had some additional ideas, suggestions for the unit. Explained everything!

Paid $1–200Great priceA/C system maintenanceA/C system repairThermostat repair
LorieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Last Thursday, Salt technician Daniel A came to do the seasonal maintenance check on my air conditioner. He found that there were a couple of things that needed replacement and the unit needed to be cleaned. He showed me the cost to have all this done and the good thing is that the work could be put on 0% financing…

Paid $1,400–1,600Reasonable priceA/C system maintenanceA/C system repair
Hisham7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Best service ever,scheduling, on time and very professional. Highly recommend. Thanks you Salt plumbing air &electric

A/C system maintenanceA/C system repair
CynthiaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good tech he explained to me everything that was going on on with my ac unit the only thing it did take a while to complete my work but it was good because he trying to to make sure everything checked out had a troubleshooting my thermostat but overall he was able to get the job done salt is a good company but…

Paid $600–800OverpricedHVAC system repairA/C system repair
Olga3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very good

Paid $1,000–1,200Reasonable priceA/C system repair
Zac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Luis did a great job fixing my AC!

HVAC system repairHVAC system maintenanceA/C system maintenance
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Did A Great Job of Cleaning our A /C Condenser. And replaced the Contact.

Paid $800–900Reasonable priceA/C system maintenanceA/C system repair
Melanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Same day help on Holiday for broken AC. We were provided with portable units when we learned the part we needed wouldn't be available until after the holiday weekend. Excellent service a every time.

Paid $1,000+Not sureA/C system maintenanceA/C system repair
JenniferLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

SALT Plus has been the best investment I’ve made for my home and peace of mind. The entire staff has been responsive, on top of scheduling, and very kind. My electrical inspection with Will and his partner was easy. The problem I was having was identified, the proposed solution was within my budget, and when the…

Paid $1,000+Great priceToilet repairHVAC system repairHVAC system maintenance
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Never had a better service experience. Technician was on time, knowledgeable and very helpful in explaining our issues. Going with Salt for all our home maintenance from here on out.

Paid $1,000+Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Garret from SALT diagnosed and resolved our HVAC issue while here today. We appreciate the same-day, capable, friendly service.

Drain cleaningA/C system repair
Jer-el4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of the few places to work on multi-zone mini splits installed by other orgs, and was able to get the repair done same day.

Reasonable priceA/C system repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aidan came out to fix my AC. Hands down the best service for any of the trades I’ve ever had. He is knowledgeable. He clearly cares about diagnosing and solving the real problem, not just guessing, and walked me through the whole way so I understood both the issues and the (expensive) choices I had to make. He also…

Paid $1,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Logan was great in an inconvenient condo environment, many thanks!

A/C system repair
JonathanLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Again Salt came through with my air conditioning needs. This time via Stefan. Stefan was thorough and professional. He went above and beyond throughout the whole system. Outside, inside and up in the attic. He found multiple issues and fixed both. All of this on a Sunday as well. Thanks again!!!

Great priceHVAC system repairA/C system repair
JeffLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Michael Evans with SALT helped us get both HVAC systems back in order after a series of less qualified companies had performed inadequate repairs. Michael provided clear information about the work to be performed and associated costs throughout the process - no surprises! He also provided different options for…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Alejandro5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael and Tyler were thorough, insightful, and very professional. Extremely satisfied!!

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job, quick diagnosis. Prices are on the high side but you get what you pay for.

A/C system repair+ Responsiveness+ Punctuality+ Quality
Navees3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

My AC stopped working and I called them because I saw great reviews. Technician came and diagnosed the problem and told me that capacitor is not working. I asked for price and he gave me quote for $772. I checked online and capacitor was available for $20-$30. Just be careful while using their service and do the…

A/C system maintenanceHVAC system maintenanceA/C system repair− Value
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system repair
TeddyLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★

Rating only, no written review.

A/C system repairService not listed

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

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