Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Fan installation”

WilliamLocal Guide · 120 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent communication before, during and after services. Yesterday Spencer did an excellent job in the attic replacing a motor in an exhaust fan. Fast and efficient.

Paid $400–600Reasonable priceFan installation
MoniqueLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I love my new ceiling fans! I am very glad I used SALT. They were highly recommended by my neighborhood, so I decided to use them for an electrical inspection and installation of 2 new outdoor ceiling fans. I am extremely happy! Spencer and Aciel were the techs, they were on time and did a very thorough job. I…

Customer photo from Monique's review
Paid $400–600Reasonable priceFan installationElectrical inspections
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Regan and Spencer were two of the most professional and knowledgeable technicians I’ve had do work on my house. Will definitely work with SALT again!

Paid $400–600Reasonable priceFan installationElectrical inspectionsLight fixture installation
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tommy was a great technician. Clear with what was needed for the bathroom vent installs then worked hard in a hot attic to get it done. Pleasant the whole time and did a great job!

Reasonable priceFan installationElectrical outlet & switch repairElectrical wiring repair
Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great job. Thank you

Fan installationFaucet installation
SigneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used SALT for hvac, electric and plumbing issues at the house. Their techs are the best! Super professional and on time. Company is pricy compared to others but worth it because they get the job done!

Paid $1,000+Reasonable priceHVAC system repairA/C system maintenanceFan installation
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Enzo was courteous. He explained everything extremely well. He was patient with us. Candidly, he’s the best I’ve ever encountered when it comes to home services - and I say that with emphasis! Excellent!

Paid $800–900Reasonable priceWater heater installationFan installationElectrical parts assembly
Jonathan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I contacted SALT to replace an old ceiling fan in my office that has a 12-ft ceiling. AJ and Tony showed up right on time and got straight to work. After confirming that the existing mounting box was up to current code for fans, it took little time to pull the old fan out and replace it with the one I had…

Reasonable priceFan installation
FonzLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Tommy G came out and did a superb job installing a ceiling fan for me. Very quick and high quality job

Great priceFan installation
RobertaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a wide variety of requests. I felt heard, I felt the estimate was fair and the work was started and completed when promised.

Electrical wiring installationElectrical inspectionsFan installation+ Responsiveness+ Punctuality+ Quality

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance91$37–$280
Electrical inspections88$54–$351
HVAC system repair85$83–$955
Electrical outlet & switch repair58$114–$415
Electrical wiring installation50$410–$1.7k
A/C system maintenance45$54–$410
Electrical panel replacement or upgrading37$1.8k–$4.5k
Electrical panel repair30$209–$1.0k

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