Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.91
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$280
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 91 Google reviews tagged “HVAC system maintenance” · showing 20

Jane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Caleb was very professional and knowledge on heating products. Friendly and efficient. Previously recommended SALT services to two of my neighbors.

HVAC system maintenance
Jimmie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

The HVAC technician was on time, courteous and very knowledgeable. He took his time and covered all the bases. there was no charge for this service visit today because I am a member.

Paid $1–100Reasonable priceHVAC system maintenancePlumbing pipe repair
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Daniel is fantastic, did a very thorough job, answered all questions I had. He is very knowledgeable and patient. He represents himself and SALT professionally. Great hire for them and great technician for you if he's heading your way!

Paid $200–400HVAC system repairHVAC system maintenance
AnthonyLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

On time, professional, explained the progress and addressed any concerns.

Great priceHVAC system maintenance
TylerLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Juan was really good. He respected my budget and was super friendly. I got the membership because of him.

Paid $200–400HVAC system maintenance
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Very thorough and knowledgable and personable and trustworthy. The job was very well done.

Paid $1–100Reasonable priceHVAC system maintenanceElectrical inspections
CharlesLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Nathan Miller was excellent. He checked out my system thoroughly and provided a comprehensive assessment of where my systems are in their life cycle. He was very conscientious, professional, and friendly. I am constantly impressed by the high-caliber of employees that are on staff at SALT. I haven't had one bad…

Paid $1–200Reasonable priceHVAC system maintenance
MartinLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Daniel knows his stuff. Knows their products, highly trained, friendly, and seems the tweaked they made or working .. Worked steadily, quietly and explained each step and what he did to fix the situation ... great group of people..

Paid $1–100Reasonable priceHVAC system maintenanceService not listed
JenniferLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

ROSS was pleasant, professional, thorough courteous patient did a great job explaining and reviewing concerns and options. I’m never disappointed with SALT. ROSS is no exception.

HVAC system maintenanceElectrical inspectionsOutdoor plumbing system repair
SteveLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Juan and Danny came to our house for the annual HVAC check up. It was the first time we have used SALT and we experienced some of the best customer service we have ever seen. Both Juan and Danny were extremely professional and very personable, we felt like they were part of our family when they left. And, they…

HVAC system maintenance
Nikki7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Chris was so helpful and great. He understood our needs and got us all taken care of. I highly recommend salt and Chris!

HVAC system maintenance
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10/8/26 - We used Salt Services to perform our preseason furnace tuneup. They sent Tyler Smith to do the work and we were very pleased with his performance. He kept us fully informed and reviewed what he was doing during the tuneup and then after he finished he reviewed all of his work plus showed us pictures of the…

HVAC system maintenance
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Riley was very thorough on my initial HVAC inspection after signing up for the membership program.

Not sureHVAC system maintenance
TomLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Seth did an excellent job. He called when he was on the way and was very courteous and professional in his work. He answered the questions I had in a knowledgeable way. After, we discussed his report and any issues. He is welcome to come to work on our HVAC at any time. A credit to your company.

Paid $1–200Reasonable priceHVAC system maintenanceService not listed
Ardeshir6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

He took the time to explain everything to me in simple and understandable way. He is knowledgeable and friendly

HVAC system maintenance
Bennie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

He did a great job! Very personable.

Paid $1,000+Reasonable priceHVAC system maintenanceElectrical inspectionsService not listed
RhondaLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Two months ago SALT sold me an HVAC yearly maintenance plan. My system was working great, but I wanted to keep it in tip-top shape. They set the appointment for two months after I bought the plan, which was fine because I was having zero problems. The day after the maintenance visit my system suddenly started…

HVAC system maintenance
Clinton4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Riley was prompt and professional, got me squared away and left me with some solid maintenance pointers. Very happy with SALT and y’all’s staff.

Reasonable priceHVAC system maintenance
jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Riley arrived on time and performed maintenance checks of our HVAC equipment. He was courteous and knowledgeable. He completed work in a timely manner.

Paid $1–200Great priceHVAC system maintenance
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Salt was able to provide same day service. Jason was efficient and knowledgeable and on time. He worked quickly and explained as he worked. My AC is up and running again! Jason was great.

Paid $200–400Not sureHVAC system repairHVAC system maintenance

Show more HVAC system maintenance reviews (71 more) →

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

Compare with