Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 85 Google reviews tagged “HVAC system repair” · showing 20

David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 hours ago★★★★★

Riley, thank you for the fantastic job inspecting our A/C-Heater unit. I was amazed at how through the inspection was. You provided photos of the unit, as well as pointing out the some issues. Thank you for taking the time explain what we were looking at on the blower and taking the time clean it as best you could.

HVAC system repairHeating system repair
ruffner895 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

My AC unit went out and a crew was able to come out and get it replaced in one day. Very professional operation and quality work.

Paid $2,000+Reasonable priceHVAC system repairThermostat installation
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Daniel is fantastic, did a very thorough job, answered all questions I had. He is very knowledgeable and patient. He represents himself and SALT professionally. Great hire for them and great technician for you if he's heading your way!

Paid $200–400HVAC system repairHVAC system maintenance
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Luis with SALT was very personable and knowledgeable! He immediately found what was wrong, documented it very well, showed it to us, and made the proper repairs! Would highly recommend!

HVAC system repair
Kathy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★

The technician, Caleb, was amazing! The policies at Salt Services are questionable. I tried to pay for a year’s membership upfront and they wouldn’t let me pay. They wanted to have my credit card to do a direct recurring charge every month which I don’t do. I don’t understand a company that doesn’t let you pay…

HVAC system repair
TJ11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bryan was really friendly, timely, and helpful. Thanks so much!

Paid $1,000–1,200Reasonable priceHVAC system repair
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Nathan did a fantastic job, very professional and courteous. He worked with me on various issues and gave me tips. Greatly appreciated.

Paid $1,800–2,000HVAC system repair
Bart3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isreal was very knowledgeable and friendly. He diagnosed the issue quickly, and showed me other potential issues.

Paid $600–800Reasonable priceHVAC system repair
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brian was kind and explained what needs to be done clearly and professionally.. And JC was equally professional and clear. Both are assets to your company.

Paid $1–200HVAC system repair
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Salt was able to provide same day service. Jason was efficient and knowledgeable and on time. He worked quickly and explained as he worked. My AC is up and running again! Jason was great.

Paid $200–400Not sureHVAC system repairHVAC system maintenance
BJLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was amazing and very thorough in his work.

HVAC system repair
Gale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brian did a great job. He quickly fixed the problem.

Paid $400–600Reasonable priceHVAC system repair
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been very impressed with the SALT team. Professional from start to finish—from Alan on the maintenance side, to JC in sales, to Ruben and his team completing the work. Very happy with the improvements they made to my AC setup and ductwork. Great experience all around.

HVAC system repairHVAC duct & vent repairInstall AC
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Stefan, Anthony, and Robert did an awesome job explaining and installing everything.

Paid $2,000+OverpricedHVAC system repairA/C system maintenance
Beverly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Isreal Nieto serviced my ac today. He was very knowledgeable and explained everything me. I am very happy with the job he did.

HVAC system repair
Fritz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marcus did a thorough check out of our HVAC system and found some items that we will need to fix. We really appreciate his help!

Great priceHVAC system repairHVAC system maintenance
DianLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Caleb was a total professional, plus so friendly and helpful. He explained what was needed and what he was doing plus all the great pictures of our system. Excellent service from a great company.

Paid $800–1,000Reasonable priceHVAC system repairWater heater repair
ChristianLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Garrett from Salt Electric Service was fantastic with service and recommendations today! Very professional, skilled and courteous! AC problem solved, and I now have confidence our AC will Make it through the hot TX summer without interruption!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Tootie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason did an outstanding job! He was friendly, knowledgeable, and completed the repair quickly. I would definitely recommend him.

Paid $600–800Not sureHVAC system repair
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a weekend HVAC problem and SALT handle it promptly. The technician was courteous and knowledgeable. I reccomend SALT

Reasonable priceHVAC system repair

Show more HVAC system repair reviews (65 more) →

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

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