Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.85
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 85 Google reviews tagged “HVAC system repair” · showing 40

David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 hours ago★★★★★

Riley, thank you for the fantastic job inspecting our A/C-Heater unit. I was amazed at how through the inspection was. You provided photos of the unit, as well as pointing out the some issues. Thank you for taking the time explain what we were looking at on the blower and taking the time clean it as best you could.

HVAC system repairHeating system repair
ruffner895 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

My AC unit went out and a crew was able to come out and get it replaced in one day. Very professional operation and quality work.

Paid $2,000+Reasonable priceHVAC system repairThermostat installation
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Daniel is fantastic, did a very thorough job, answered all questions I had. He is very knowledgeable and patient. He represents himself and SALT professionally. Great hire for them and great technician for you if he's heading your way!

Paid $200–400HVAC system repairHVAC system maintenance
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Luis with SALT was very personable and knowledgeable! He immediately found what was wrong, documented it very well, showed it to us, and made the proper repairs! Would highly recommend!

HVAC system repair
Kathy15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★

The technician, Caleb, was amazing! The policies at Salt Services are questionable. I tried to pay for a year’s membership upfront and they wouldn’t let me pay. They wanted to have my credit card to do a direct recurring charge every month which I don’t do. I don’t understand a company that doesn’t let you pay…

HVAC system repair
TJ11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Bryan was really friendly, timely, and helpful. Thanks so much!

Paid $1,000–1,200Reasonable priceHVAC system repair
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Nathan did a fantastic job, very professional and courteous. He worked with me on various issues and gave me tips. Greatly appreciated.

Paid $1,800–2,000HVAC system repair
Bart3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isreal was very knowledgeable and friendly. He diagnosed the issue quickly, and showed me other potential issues.

Paid $600–800Reasonable priceHVAC system repair
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brian was kind and explained what needs to be done clearly and professionally.. And JC was equally professional and clear. Both are assets to your company.

Paid $1–200HVAC system repair
Sandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Salt was able to provide same day service. Jason was efficient and knowledgeable and on time. He worked quickly and explained as he worked. My AC is up and running again! Jason was great.

Paid $200–400Not sureHVAC system repairHVAC system maintenance
BJLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyler was amazing and very thorough in his work.

HVAC system repair
Gale1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Brian did a great job. He quickly fixed the problem.

Paid $400–600Reasonable priceHVAC system repair
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’ve been very impressed with the SALT team. Professional from start to finish—from Alan on the maintenance side, to JC in sales, to Ruben and his team completing the work. Very happy with the improvements they made to my AC setup and ductwork. Great experience all around.

HVAC system repairHVAC duct & vent repairInstall AC
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Stefan, Anthony, and Robert did an awesome job explaining and installing everything.

Paid $2,000+OverpricedHVAC system repairA/C system maintenance
Beverly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Isreal Nieto serviced my ac today. He was very knowledgeable and explained everything me. I am very happy with the job he did.

HVAC system repair
Fritz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Marcus did a thorough check out of our HVAC system and found some items that we will need to fix. We really appreciate his help!

Great priceHVAC system repairHVAC system maintenance
DianLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Caleb was a total professional, plus so friendly and helpful. He explained what was needed and what he was doing plus all the great pictures of our system. Excellent service from a great company.

Paid $800–1,000Reasonable priceHVAC system repairWater heater repair
ChristianLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Garrett from Salt Electric Service was fantastic with service and recommendations today! Very professional, skilled and courteous! AC problem solved, and I now have confidence our AC will Make it through the hot TX summer without interruption!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Tootie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jason did an outstanding job! He was friendly, knowledgeable, and completed the repair quickly. I would definitely recommend him.

Paid $600–800Not sureHVAC system repair
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a weekend HVAC problem and SALT handle it promptly. The technician was courteous and knowledgeable. I reccomend SALT

Reasonable priceHVAC system repair
Victoria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

SALT was amazing and able to come out and fix my AC on the same day that I called. They literally saved my life in the middle of the Texas summer heat. Noe Jacobo was super professional and an amazing job at explaining what was happening step by step.

Paid $800–1,000HVAC system repair
SaleemLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jose was efficient, effective, and provided great explanations.

Paid $600–800OverpricedHVAC system repair
Christian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Hottest day of the year. Air conditioner goes out. I contacted SALT at 7:45 and they said they’d have someone here between 2 and six. Caleb came about 5:30 and by 6:30 we had air con again. Caleb was great. Got it done.

Not sureHVAC system repair
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian, he's the man. A real expert. Thank you sir.

HVAC system repair
JamesLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are expensive but they are also very good and show up when you need them.

HVAC system repair
DLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian was amazing!!! He was the epitome of professionalism. He was very knowledgeable and respectful of my home. I thank him for his service to our country as well. I have total trust in him. Excellent work.

Paid $2,000+OverpricedHVAC system repair
CynthiaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Good tech he explained to me everything that was going on on with my ac unit the only thing it did take a while to complete my work but it was good because he trying to to make sure everything checked out had a troubleshooting my thermostat but overall he was able to get the job done salt is a good company but…

Paid $600–800OverpricedHVAC system repairA/C system repair
thale44179 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Once again, Salt provided great service. Fixed my A/C and provided recommendations to improve my unit.

Paid $600–800Reasonable priceHVAC system repair
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Cody arrived as Salt projected and did a thorough job of inspecting the plumbing & drew up recommendations on several fronts.

Paid $400–600Reasonable priceHVAC system repairHVAC system maintenance
Danielle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian was excellent. He explained everything clearly and answered all of our questions. He was professional, very knowledgeable, and patient with my novice HVAC questions. He gave advice without trying to sell anything we didn’t need. I would highly recommend.

Reasonable priceHVAC system repairHVAC duct & vent repair
BlancoLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

As always, very professional, never the cheapest but quality work is worth a little bit more cash. Solely use SALT for my home needs

Paid $400–600Reasonable priceHVAC system repairA/C system maintenance
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Garrett and Justin were very professional and have excellent customer service skills. They are a great asset to your company.

Paid $1,000–1,200Reasonable priceHVAC system repair
Gerald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Ruben and Victor did the HVAC installation on time. They made sure every question was answered. The kept the areas involved clean. They were personable, professional, and a credit to their company. No hesitancy in using SALT or these 2 exceptional employees again!

Paid $2,000+Reasonable priceHVAC system repair
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Aidan Good did an outstanding job in changing my AC coil. His knowledge and ability to explain the issues exceeded expectations. He went above and beyond to ensure installation was done properly. We request that in future service calls Aidan is the technician. He’s a huge asset to SALT.

HVAC system repair
john6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Aidan was extremely professional and knowledgeable. I would recommend working w Aidan and the SALT team.

HVAC system repair
Zac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Luis did a great job fixing my AC!

HVAC system repairHVAC system maintenanceA/C system maintenance
Rebecca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The HVAC tech-Noe-was courteous, professional, and thorough-I'll continue to have SALT take care of our HVAV needs-

Paid $500–600HVAC system repairHVAC system maintenance
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Edwin is great - he did find issues with our HVAC, discussed them with me in a friendly and professional manner. Fix was quick!

Paid $1,000+HVAC system repairA/C system maintenanceElectrical parts assembly
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Garrett was friendly and thorough. He did a great job explaining the current condition of my system and what options I had going forward.

Paid $1–100Great priceHVAC system repairService not listed
JanetLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Aaron M. Johnson was great. Explained everything in detail for winter HVAC checkup. We had the ducts cleaned, loosing air in the system in the attic-he corrected whatever needed to be done. Different type of filter-electronic one. Cleaned up the system. Aaron Marcus Johnson I give 5 stars. ***** The 2 guys…

Paid $1,000+Great priceHVAC system repairA/C system maintenanceService not listed

Show more HVAC system repair reviews (45 more) →

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

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