Analyzing 10,215,65210.2M ReviewsFor 28,90428.9K Experts

Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #131Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 1,694 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Outdoor plumbing system repair”

JenniferLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

ROSS was pleasant, professional, thorough courteous patient did a great job explaining and reviewing concerns and options. I’m never disappointed with SALT. ROSS is no exception.

HVAC system maintenanceElectrical inspectionsOutdoor plumbing system repair
Brent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Guys did a great job diagnosing and fixing my low water pressure. Highly recommend!

Outdoor plumbing system repairWater tank repair
Tania5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★

We've been SALT members for years and have used them for both electrical and plumbing work. This roughly $7,000 sewage pump job was a disappointment from start to finish, mostly because of inaccurate quoting and non-transparent pricing. - We paid for after-hours service and then waited all weekend. We were charged…

Customer photo from Tania's reviewCustomer photo from Tania's review
Paid $1,800–2,000Not sureOutdoor plumbing system repairElectrical outlet & switch repair
SoniaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt, professional and excellent service and quality work. Master Plumber Felix and his assistant Jonathan were highly efficient and did a fantastic job fixing our plumbing issues. The service itself was flawless, though the pricing is definitely more on the premium side. Overall, a great option if you want the…

Paid $1,600–1,800Toilet repairDrain cleaningOutdoor plumbing system repair
Lynus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great quick work. Friendly Discussed what needed to be done

Great priceOutdoor plumbing system repairService not listed
Ralph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carlisle and Salt Plumbing were professional, extremely knowledgeable, and surpassed any expectations. Absolutely top shelf and recommend them for future work!

Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
jamesmerrymanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great experience with Felix from Salt, to fix a hot water problem I was having and install 2 bathroom vents. He is very patient and kind, prompt, and even sometimes will bring you a treat of your choice (he got a soda for my wife). Not sure if he does this every time so maybe don’t expect it and be surprised and…

Customer photo from jamesmerryman's reviewCustomer photo from jamesmerryman's reviewCustomer photo from jamesmerryman's review
InstallationOutdoor plumbing system repair
Ivana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I love Salt Services. They take care of everything HVAC, Electrical & Plumbing. Their prices can be high but you will be getting the correct replacement done by an INSURED company/technician with a REAL guarantee. & if you’re poor like me, they do not pressure you to fix things that can wait. Giving one time to save up for the repair.

HVAC system maintenanceA/C system maintenanceOutdoor plumbing system repair
AM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Alan Snow responded quickly to an issue from prior work and resolved it with integrity, professionalism, and sincere regard for my satisfaction. I’d like to sincerely thank the following individuals for the outstanding, professional work they performed on my home this month: Enzo Maciel, Grant Murphy, Logan Wells,…

Paid $1,000+Reasonable priceElectrical inspectionsHeating system installationInstall thermostat
MatthewLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Robert and Levi did an excellent job and they were early to the appt!

Outdoor plumbing system repair

Price

$680+35% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance91$37–$285
Electrical inspections88$54–$351
HVAC system repair85$83–$955
Electrical outlet & switch repair58$114–$415
Electrical wiring installation50$383–$1.7k
A/C system maintenance45$39–$429
Electrical panel replacement or upgrading37$1.8k–$4.9k
Electrical panel repair30$196–$882

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