Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #118Position by Experts Score among all companies we track in this category. of 135 electricians · 4.9★ from 1,694 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Plumbing pipe repair”

Jimmie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

The HVAC technician was on time, courteous and very knowledgeable. He took his time and covered all the bases. there was no charge for this service visit today because I am a member.

Paid $1–100Reasonable priceHVAC system maintenancePlumbing pipe repair
Jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ryan was GREAT - HANDLED everything, professional, courteous, knowledgeable! Thank you THANK YOU!

Paid $1–200Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Justin was prompt and.professional He communicated well the options and overall repair process All in 100+ degree weather

Paid $600–800Reasonable pricePlumbing pipe repair
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was great working with Eric and Dimitri. They made my plumbing issue easy to understand.

Garbage disposal installationPlumbing pipe repairWater heater repair
AndrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is our second time using Justin Flores for a major and urgent plumbing need, and truly our house would not be in the condition it’s in without him. His work’s standard of quality is second to none, and his professionalism and patience made him a dream to work with. I’m also blown away by how fast he’s able to…

Reasonable pricePlumbing leak detectionInstallationPlumbing pipe repair
DavidLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The people at SALT are the best. Friendly, professional, and reliable. The services I had done we dealt with promptly and at a fair cost.

Light fixture repairPlumbing pipe repair
Ralph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carlisle and Salt Plumbing were professional, extremely knowledgeable, and surpassed any expectations. Absolutely top shelf and recommend them for future work!

Reasonable pricePlumbing pipe repairFaucet repairOutdoor plumbing system repair
SwathiLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing service.. Worth the price you pay for.. The technicians are knowledgeable and provide all the details.. Today Regan Carpenter visited for a scheduled Electrical maintenance check and he explained everything in great detail. Previously, Aidan and Jason Sims visited to do Electrical maintenence for my home on…

Paid $200–300Plumbing pipe repairWater heater repairService not listed
Karin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Salt services rescued us during the weekend when both of our hot water heaters broke down. Their technician Grant was courteous, polite, friendly and very knowledgeable and helpful. We highly recommend Salt services. We had our hit water restored before the weekend was over and much faster than we expected.

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repair
ChristopherLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was recently collecting quotes for an HVAC plenum replacement when I was introduced to SALT via JC and found out about their SALT+ Membership which for $50 more a year than my current HVAC maintenance contract included a more thorough bi-annual check-up and maintenance, annual electrical inspection, and annual…

Reasonable priceHVAC system maintenancePlumbing pipe repairElectrical panel replacement or upgrading
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Justin did an awesome job & completely everything faster than I was expecting.

Plumbing pipe repairFaucet installation
Laraine13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very helpful. On time

Plumbing pipe repair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We know we can always count on Salt Service Company! As always thank you for a great service! AJ is so awesome and wise beyond his years!! It was a tough job and he handled it like the pro he is!

Paid $700–800Reasonable pricePlumbing pipe repair
Cwym4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Billy Jones came on the middle of a Friday afternoon and I had four jobs that needed to be done. These jobs required him to go offsite and buy some parts and yet he still got the jobs completed entirely to my satisfaction before he left after dark on Friday evening. This was a great experience.

Not surePlumbing pipe repairWater heater repairPlumbing leak repair

Price

$680+38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance91$37–$280
Electrical inspections88$54–$351
HVAC system repair85$83–$955
Electrical outlet & switch repair58$114–$415
Electrical wiring installation50$410–$1.7k
A/C system maintenance45$54–$410
Electrical panel replacement or upgrading37$1.8k–$4.5k
Electrical panel repair30$209–$1.0k

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