Experts Reviews · Company report
SALT Plumbing Air & Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

SALT Plumbing Air & Electric

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #131Position by Experts Score among all companies we track in this category. of 151 electricians · 4.9★ from 1,694 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SALT Plumbing Air & Electric is better than 86% of electricians.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SALT Plumbing Air & Electric is better than 80% of electricians.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SALT Plumbing Air & Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 69% of electricians.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SALT Plumbing Air & Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SALT Plumbing Air & Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired SALT Plumbing Air & Electric for 8 kinds of job.

SALT Plumbing Air & Electric for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Water heater repair”

Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Juan was conscientious and competent.

Paid $1,000+Reasonable priceWater heater repair
Stu9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ryan did an excellent job inspecting all of the plumbing elements in our house. He was very thorough and obviously very knowledgable. He did a comprehensive review with us of his findings and recommendations. This led to him replacing the valves on our tankless water heater, which Ryan stayed until 7:00pm to complete. Very impressed with Ryan.

Paid $600–800Reasonable priceWater heater repair
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was great working with Eric and Dimitri. They made my plumbing issue easy to understand.

Garbage disposal installationPlumbing pipe repairWater heater repair
DianLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Caleb was a total professional, plus so friendly and helpful. He explained what was needed and what he was doing plus all the great pictures of our system. Excellent service from a great company.

Paid $800–1,000Reasonable priceHVAC system repairWater heater repair
ChristianLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Garrett from Salt Electric Service was fantastic with service and recommendations today! Very professional, skilled and courteous! AC problem solved, and I now have confidence our AC will Make it through the hot TX summer without interruption!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
LeslieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jeremy did a great job for me today. This SALT tech was friendly, personable, knowledgeable and really went above and beyond to help me fix the problem with my breakers. Thanks again Jeremy.

Paid $200–400Reasonable priceWater heater repair
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Guadalupe Santos performed a water heater flush. He made several informed suggestions/ recommendations for improvements. He is courteous and knowledgeable.

Paid $1–200Great priceWater heater repair
SwathiLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Amazing service.. Worth the price you pay for.. The technicians are knowledgeable and provide all the details.. Today Regan Carpenter visited for a scheduled Electrical maintenance check and he explained everything in great detail. Previously, Aidan and Jason Sims visited to do Electrical maintenence for my home on…

Paid $200–300Plumbing pipe repairWater heater repairService not listed
ChristopherLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I was recently collecting quotes for an HVAC plenum replacement when I was introduced to SALT via JC and found out about their SALT+ Membership which for $50 more a year than my current HVAC maintenance contract included a more thorough bi-annual check-up and maintenance, annual electrical inspection, and annual…

Reasonable priceHVAC system maintenancePlumbing pipe repairElectrical panel replacement or upgrading
sarandy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

SALT has been extremely reliable and consistent. i’ve used them on multiple properties for gas, hvac and electric. i won’t mess with the competitors anymore, it’s not worth it. SALT only.

Reasonable priceToilet repairHVAC system repairHVAC system maintenance
S11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

My service with Salt Plumbing today was great! Carlyle is friendly, professional and thorough. We had a good experience. I highly recommend Salt.

Paid $1,000+Reasonable priceToilet repairWater heater repairService not listed
SigneLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used SALT for hvac, electric and plumbing issues at the house. Their techs are the best! Super professional and on time. Company is pricy compared to others but worth it because they get the job done!

Paid $1,000+Reasonable priceHVAC system repairA/C system maintenanceFan installation
TimLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was great, clearly communicated and got the routine tankless water heater service done within the expected time.

Paid $1–100Great priceWater heater repair
veronica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent technicians, efficient, courteous and extremely knowledgeable

Paid $1–100Great priceWater heater installationWater heater repairService not listed
Cwym4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Billy Jones came on the middle of a Friday afternoon and I had four jobs that needed to be done. These jobs required him to go offsite and buy some parts and yet he still got the jobs completed entirely to my satisfaction before he left after dark on Friday evening. This was a great experience.

Not surePlumbing pipe repairWater heater repairPlumbing leak repair
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

SALT never disappoints. Professional plumbers and electricians that never try to upsell me, explain everything they are doing and recommend, and are quick and courteous!

Water heater repair+ Responsiveness+ Punctuality+ Quality

Price

$680+35% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 66%Overpriced 7%Not sure 8%

Jobs customers hired them for

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