Analyzing 8,163,1158.2M ReviewsFor 23,08723.1K Experts
Google reviewers rate Salty Dog Wash 4.9 out of 5 based on 389 reviews, with the owner responding to 65 percent of them. Customers frequently praise the friendly staff, professional atmosphere, and self-service wash station, noting that grooming results are effective even for anxious dogs. However, several low-star reviews criticize the business for failing to contact clients about appointment delays, leaving pets in carriers for extended periods, and charging high prices for incomplete services.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
389 Google reviews we collected
Phrases our text analysis found in 295 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 295 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great, courteous staff eager to help,and very professional atmosphere”
“We took our two pups to be groomed and had an awesome experience.”
“The prices are also very reasonable for both bath/brush & full grooming services.”
“A little pricey, and some times you have to schedule out a few weeks, but convenient location and they do a good job!”
“I would definitely recommend this salon to all the pet parents on & off the island 🤙🏼”
“You have lost a really good customer for life.”
“I was pleased at how quick and also how efficient they did his nails.”
“I honestly don’t know how they manage to do it, but both dogs always look beautiful, happy and calm when I pick them up.”
“They listened to how I wanted her groomed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Salty Dog Wash for 8 kinds of job. Pick one to see what they paid and said.
We used the self serve wash and it had everything we needed. The staff was incredibly friendly and helpful!
We love these hoomans who take such good care of our pups when they go to the "doggie spa". They are so patient and kind to them. They give us regular updates during the time they have them. We tell everyone we know. Thanks, y'all!
We took our two pups to be groomed and had an awesome experience. Our Husky is not shedding a dog a day. Her white coat is sparkling and she is quite comfortable with her experience. Our hyper Border Collie was trimmed short and the groomer did an amazing job with our overly anxious dog.
We are very happy with Salty Dog . All three of our little ones always look great. One of them gets hair cuts and he looks great! We should all give those ladies our business so they can be there for our babies!
As soon as you step in the door received with great service and the dog care is top notch!
They always take great care of my dog. When I pick him up after grooming he is soft and fluffy. Ozzy is not the easiest when it comes to nail trimming, and the staff here gets it done. The service is always wonderful!
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 25 | — |
| Dog nail trimming | 24 | — |
| Dog bathing and blow dry | 16 | — |
| Dog full service grooming | 14 | — |
| Dog ear cleaning | 12 | — |
| Dog anal gland expression | 7 | — |
| Dog teeth brushing | 3 | — |
| Dog flea and tick treatment | 3 | — |
4.9 ★★★★★ 389 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We used the self serve wash and it had everything we needed. The staff was incredibly friendly and helpful!
We love these hoomans who take such good care of our pups when they go to the "doggie spa". They are so patient and kind to them. They give us regular updates during the time they have them. We tell everyone we know. Thanks, y'all!
We took our two pups to be groomed and had an awesome experience. Our Husky is not shedding a dog a day. Her white coat is sparkling and she is quite comfortable with her experience. Our hyper Border Collie was trimmed short and the groomer did an amazing job with our overly anxious dog.
Very professional! great atmosphere! great with the animals ❤️
We are very happy with Salty Dog . All three of our little ones always look great. One of them gets hair cuts and he looks great! We should all give those ladies our business so they can be there for our babies!
As soon as you step in the door received with great service and the dog care is top notch!
They always take great care of my dog. When I pick him up after grooming he is soft and fluffy. Ozzy is not the easiest when it comes to nail trimming, and the staff here gets it done. The service is always wonderful!
Great, courteous staff eager to help,and very professional atmosphere
I just had My three year-old baby boy named Pancho he’s a feisty little Chihuahua and they are so kind and patient with him. I was pleased at how quick and also how efficient they did his nails. I will be going back and being a faithful client God bless and thank you so much.
Attempted to stop in at 5:01PM on 9/18/26 with my dogs. The person inside decided to lock the doors and turn on the closed sign even thought the sign on the door clearly stated closing time was 6 PM while we finished parking.
Analyzing 8,163,1158.2M ReviewsFor 23,08723.1K Experts
