Experts Reviews · Company report
Sam Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%95+13.4Replies to reviews 7%81+5.7Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sam Appliance Repair

Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 21 TV repair services · 4.9★ from 910 Google reviews

Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam Appliance Repair is better than 93% of TV repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam Appliance Repair is better than 90% of TV repair services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam Appliance Repair is better than 95% of TV repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam Appliance Repair is better than 95% of TV repair services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam Appliance Repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam Appliance Repair is better than 81% of TV repair services.A
81

Reviews for your job

Customers hired Sam Appliance Repair for 8 kinds of job.

Sam Appliance Repair for oven repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$263–$485
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Oven repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 30 Google reviews tagged “Oven repair”

GraceLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sanji did a great job fixing the oven on my older model Thermadore gas range, and now it heats up faster than ever. Appreciated the quick, professional service.

Paid $500+Reasonable priceOven repair
Ramon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician IIya Shaider on the first visit, diagnosed the problem with our Viking range. He promptly ordered a new oven fan. Upon receiving the part, an appointment was made. He returned and had to dismantle the entire stove top to replace the fan. He was very neat and efficient. He was able to install the fan in a…

Paid $500+Reasonable priceOven repair
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is the second time I've used them, and their service is excellent!

Refrigerator/freezer repairOven repair
TimLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very good service. They accommodated my availability to repair my oven. The technician was very knowledgeable and performed the job quickly. A very positive experience.

Paid $250–300Reasonable priceOven repair
Babak6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Quick service and professional. Thx

Oven repair
Caroline5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alexey was courteous and professional. He didn’t get adequate cell coverage in our home to print out the invoice but he emailed it to me by the end of the day. I will use Sam Appliance repair again.

Paid $450–500Not sureOven repair
Alicia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Called to have our 6 yo Viking stove looked at as oven was inconsistently lighting. Arrived timely to appt, provided quote and we agreed with their approach. Approx 1 week later parts were installed and oven working like new. Highly recommend.

Paid $500+Reasonable priceOven repair
Seymour7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Vlad was great—competent and professional. Oven went from totally kaputt to working fine. Update—Nov 2023–Arsen did a great job to fix our clothes dryer, which we had given up hope on. Can’t praise this company enough! Update--Feb 2026. Again, Vlad did a great job in fixing our oven. Sam's Appliances has always come through for us!

Reasonable priceOven repair
JJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ilya is very knowledgeable, and friendly. The service call was quick. Lovely experience.

Paid $500+Reasonable priceOven repair
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Vlad fixed my oven door handle in about 15 minutes, I am very pleased with the service, knowledge & friendliness of the process. I will definitely use this company again!

Paid $100–150Reasonable priceOven repair
Alejandro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sam's Appliance Repair is excellent. They're my go-to guys when it comes to work on my Viking range or Sub-zero fridge units. Ilya is professional, gives great advice and always gets the repair done properly.

Paid $500+Reasonable priceRefrigerator/freezer repairOven repair
DianeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Vlad did a wonderful diagnosing the problem with my 11 year old Jenn Air convention/steam oven and was able to fix the problem. It saved me from having to buy a new oven. He was prompt & courteous. I would highly recommend Sam’s Appliance for repairs. I had another repairman come out & he said he would need to…

Paid $50–100Reasonable priceOven repair
SoLocal Guide · 391 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Overall excellent experience. I was able to schedule a next day service for my Samsung oven that refused to stay hot. The technician resolved the issue in probably 15 minutes. The cost was reasonable and what I expected (plus the service fee).

Paid $350–400Reasonable priceOven repair
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sam is always professional and detailed in his troubleshooting and repairs

Oven repairRefrigerator repairRefrigerator/freezer repair
Wes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick great work ! Guys were good !

Oven repair+ Responsiveness+ Punctuality+ Quality
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Responsive and able to fix our oven in the same day of service. Very polite and knowledgeable!

Oven repair+ Responsiveness+ Punctuality+ Quality
Caitlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is amazing! I would only trust him to work on my appliances. We have an older Viking stove & Kitchenaid built in fridge. He is always responsive, easy to work with, detailed, and has ALWAYS solved the issues with our appliances. He just knows what to do! I have been using him for 3 years and his service and…

Oven repairRefrigerator/freezer repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
Seth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam did a fantastic job! He responded promptly, came out to diagnose what needed repaired/replaced in our oven, got the part, then returned to repair it. Our oven is good as new now. We plan on calling him again if we need any of our appliances fixed.

Oven repair+ Responsiveness+ Punctuality+ Quality
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technician Arsen handles two problems quickly and efficiently. One was our Samsung refrigerator freezer compartment was developing frost. He adjusted the freezer door and the seal around the door. Now, Air doesn't get in nor water from washed vegetables. Second was our Whirlpool oven. Bake cycle would not ignite. He…

Freezer repairOven repair+ Responsiveness+ Punctuality+ Quality
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Extremely fast and reliable. On time and professional. Fair prices & exceptional with communication. Will always recommend him for future calls.

Oven repairStove & cooktop repairStove, cooktop & oven repair+ Responsiveness+ Punctuality+ Quality
Kelley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam was awesome! He came out the same day I called; diagnosed the problem; ordered part; and came back to replace. All in a matter of days! Very impressed! Definitely recommend! I will use Sam again!

Oven repair+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazingly quick and low cost fixes. Our repairman Vlad knows his stuff

Microwave repairOven repair+ Responsiveness+ Punctuality+ Quality
Gregory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

During a crazy time, Russ showed up on time and was able to fix our oven. If there was a 6th star to give, I would give it. Hands down the best repair we’ve had, highly recommend using them.

Oven repair+ Responsiveness+ Punctuality+ Quality
KennethEdited 5 months ago★★★★★

Rating only, no written review.

Paid $200–250Reasonable priceRefrigerator/freezer repairOven repair
Molli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $350–400Reasonable priceOven repair
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Oven repair+ Responsiveness+ Punctuality+ Quality
anil2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Dishwasher repairOven repair+ Responsiveness+ Punctuality+ Professionalism
Katie5 years ago★★★★★

Rating only, no written review.

Oven repairWashing machine repair+ Quality
constance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oven repair+ Responsiveness+ Punctuality+ Quality
S&A6 years ago★★★★★

Rating only, no written review.

Oven repair+ Responsiveness+ Punctuality+ Quality

Price

$309+2% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 68%Overpriced 5%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair122$146–$453
Dryer repair80$209–$353
Washing machine repair76$108–$403
Dishwasher repair70$81–$327
Refrigerator repair52—
Washer/dryer repair37$225–$423
Oven repair30$263–$485
Freezer repair20—

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