How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%95+13.4Replies to reviews 7%81+5.7Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESam Appliance Repair
Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 21 TV repair services · 4.9★ from 910 Google reviews
Report card
Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Sam Appliance Repair for 8 kinds of job.
Sam Appliance Repair for refrigerator/freezer repair
Clear ✕All 122 Google reviews tagged “Refrigerator/freezer repair” · showing 40
I am glad that I have service with the same appliances. They are nice and courteous and they are being on the time and they take care of the things very well and they update everything. Thank you so much.
Ilya was a professional. He explained everythingbhevfid..would recommend. Reasonable pricing87
SAM Appliance Repair did a great job repairing my refrigerator after Sears left me hanging for over a month. Roman came and diagnosed the refrigerator and the next week Alex came and replaced the condenser. I wanted to make sure everything was working and so far I have a working refrigerator. Nice and cold. I…
Alexey from Sam Appliance Repair was very friendly and professional. I appreciated his help with the fan and sensor issue and had a great experience. Highly recommend!
These guys are great. I took their honest advice and it saved me a lot of headaches and time.
Very friendly, courteous, knowledgeable & professional.
Exceptional service. The team works great together, and the tech (Marcus) was very communicative. I highly recommend Sam's Appliance!
Excellent service! Showed up on time, did a great job and was very clean!! I will definitely use again!
Always fast and fair procede get the job done. Thank you!
It took four visits but Alexei got my Viking Refrigerator Ice maker and water dispenser working. Very determined and great service.
I HIGHLY recommend this company. Sam replaced the ice maker in our built-in KitchenAid refrigerator; something that two other companies had been unable to accomplish. Apparently , there are not a lot of qualified technicians who work on built-ins. Sam’s company is professional, responds quickly and dealing with…
Very communicative and friendly. Reasonably priced
Great service once again from Sam Appliance! Fixed the door to our dishwasher and balanced it. Cleaned out the filter to the refrigerator and balanced it too which is why we were having issues! Great job :)
I’ve used Sam’s Appliance Repair several times and never been disappointed. They’re fast, experienced and, most important, honest – and if it’s not worth fixing, they’ll tell you. I highly recommend them.
This is the second time I've used them, and their service is excellent!
Technician was very professional and prompt. He answered all of our questions and diagnosed the issue quickly. I appreciated his honesty and suggestions regarding our situation. I would definitely recommend to others and call him again.
Ilya again worked hard and solved our issues.
He was on time, polite, knowledgeable, had the replacement part on him and he was finished within 45 minutes. Couldn't ask for more. Terrific service.
Kept me updated on their arrival time. Very polite and knowledgeable. Although my refrigerator could not be repaired because of it's age Vlad did try his best to find parts. Service fee was a lot less than most.
Very honest tech, tried his best to help.
Alexey came by for a follow up concern we had that the issue at hand was not fixed. He took his time to figure out the cause and we came with a plan of action. We will see what alexey recommended will help and if he doesn’t he said he will check in. Thank you, Alexey!
Fast, efficient and fairly priced service. We will definitely call again if we need anything!!!
Our repairman was great. On time great info. I would definitely use them again.
Excellent Service!!! Highly recommend the company
Ilya from Sam Appliance replaced our ice maker in the fridge. He was very knowledgeable and efficient.
Clear communication, quick response, on time, honest. Was able to refer to the manufacturer to resolve my problem under warranty. Will call again when there is a need.
Good experience, the technician, Alexey, was professional and helpful.
They never send me the one year warranty paper, and their parts and services cost close to $600, didn’t last even one year.
Excellent service by Ilya and coordination by Sam. Super clear, trustworthy and efficient communication and execution. Cannot be more complimentary of their services!
I had an outstanding experience with Sam Appliance Repair. I called Friday evening around 6:18 PM about our refrigerator, which had stopped cooling. Sam was extremely responsive and immediately scheduled an appointment for the next day. Even though I had a prior commitment, he insisted on coming in the morning to…
Great service! Honest, knowledgeable and friendly serviceman (Alexey). Told me my refrigerator was under warranty and I need to call the manufacturer or repair or possible free replacement. Will definitely use them again!
On time,polite,honest what more could you ask for.Will not hesitate to call again
I had a water leak in my refrigerator.. Technician came out to diagnose the problem. He believed he found the problem in a cracked water line and repaired it. That evening we noticed water in the refrigerators again. The next’s day we called and the same technology came out and opened up a lower panel in the door…
Thank you for handling my refrigerator problem. Ilya quickly determined that I needed a new dumper motor (my produce was freezing).
We have used sam appliance two times this year. The technician is wonderful, got here on time and had the jobs done in no time at all. We are very happy with this company.
Ilya did such a great job fixing our freezer! Thank you for being so kind and positive.
Sam's Appliance Repair is excellent. They're my go-to guys when it comes to work on my Viking range or Sub-zero fridge units. Ilya is professional, gives great advice and always gets the repair done properly.
I’m very happy that I chose Sam Appliance Repair Company. Sam and Ilya were amazing! They repaired my GE built-in refrigerator, which is over 35 years old. Both the freezer and refrigerator sections had stopped cooling properly and the temperature was slowly rising. I contacted Sam Appliance Repair based on a…
Very professional and knowledgeable.
Our GE built-in refrigerator stopped cooling, and other companies gave us high prices without even checking the unit. Then we found Sam Appliance Repair, and Sam came personally. He inspected everything carefully, explained the problem clearly, and gave us a fair price. They rebuilt the sealed system — replaced the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 122 | $146–$453 |
| Dryer repair | 80 | $209–$353 |
| Washing machine repair | 76 | $108–$403 |
| Dishwasher repair | 70 | $81–$327 |
| Refrigerator repair | 52 | — |
| Washer/dryer repair | 37 | $225–$423 |
| Oven repair | 30 | $263–$485 |
| Freezer repair | 20 | — |
