Experts Reviews · Company report
Sam Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%95+13.4Replies to reviews 7%81+5.7Craft & service penalty95−0.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Sam Appliance Repair

Santa Clarita, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 21 TV repair services · 4.9★ from 910 Google reviews

Report card

Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam Appliance Repair is better than 93% of TV repair services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam Appliance Repair is better than 90% of TV repair services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam Appliance Repair is better than 95% of TV repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam Appliance Repair is better than 95% of TV repair services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam Appliance Repair is better than 100% of TV repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam Appliance Repair is better than 81% of TV repair services.A
81

Reviews for your job

Customers hired Sam Appliance Repair for 8 kinds of job.

Sam Appliance Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.122
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$453
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 122 Google reviews tagged “Refrigerator/freezer repair” · showing 80

ShardaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

I am glad that I have service with the same appliances. They are nice and courteous and they are being on the time and they take care of the things very well and they update everything. Thank you so much.

Paid $350–400Not sureRefrigerator/freezer repair
gLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ilya was a professional. He explained everythingbhevfid..would recommend. Reasonable pricing87

Paid $500+Reasonable priceRefrigerator/freezer repair
REgami6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

SAM Appliance Repair did a great job repairing my refrigerator after Sears left me hanging for over a month. Roman came and diagnosed the refrigerator and the next week Alex came and replaced the condenser. I wanted to make sure everything was working and so far I have a working refrigerator. Nice and cold. I…

Paid $500+Reasonable priceRefrigerator/freezer repair
Sarmen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Alexey from Sam Appliance Repair was very friendly and professional. I appreciated his help with the fan and sensor issue and had a great experience. Highly recommend!

Paid $400–450Reasonable priceRefrigerator/freezer repair
Larold10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

These guys are great. I took their honest advice and it saved me a lot of headaches and time.

Paid $50–100Great priceRefrigerator/freezer repair
REYNOLD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very friendly, courteous, knowledgeable & professional.

Paid $150–200Reasonable priceRefrigerator/freezer repair
Edwin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional service. The team works great together, and the tech (Marcus) was very communicative. I highly recommend Sam's Appliance!

Paid $50–100Great priceDishwasher repairRefrigerator/freezer repairDryer repair
Ruth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service! Showed up on time, did a great job and was very clean!! I will definitely use again!

Dishwasher repairRefrigerator/freezer repair
Toni3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Always fast and fair procede get the job done. Thank you!

Paid $50–100Great priceRefrigerator/freezer repair
Connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It took four visits but Alexei got my Viking Refrigerator Ice maker and water dispenser working. Very determined and great service.

Paid $500+Reasonable priceRefrigerator/freezer repair
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I HIGHLY recommend this company. Sam replaced the ice maker in our built-in KitchenAid refrigerator; something that two other companies had been unable to accomplish. Apparently , there are not a lot of qualified technicians who work on built-ins. Sam’s company is professional, responds quickly and dealing with…

Paid $200–250Reasonable priceRefrigerator/freezer repair
Chad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very communicative and friendly. Reasonably priced

Reasonable priceRefrigerator/freezer repair
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service once again from Sam Appliance! Fixed the door to our dishwasher and balanced it. Cleaned out the filter to the refrigerator and balanced it too which is why we were having issues! Great job :)

Paid $250–300Reasonable priceDishwasher repairRefrigerator/freezer repair
Laurie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve used Sam’s Appliance Repair several times and never been disappointed. They’re fast, experienced and, most important, honest – and if it’s not worth fixing, they’ll tell you. I highly recommend them.

Paid $150–200Reasonable priceRefrigerator/freezer repairDryer repairWashing machine repair
Brenda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is the second time I've used them, and their service is excellent!

Refrigerator/freezer repairOven repair
Angie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Technician was very professional and prompt. He answered all of our questions and diagnosed the issue quickly. I appreciated his honesty and suggestions regarding our situation. I would definitely recommend to others and call him again.

Refrigerator/freezer repair
Sandra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Ilya again worked hard and solved our issues.

Paid $450–500Reasonable priceRefrigerator/freezer repairService not listed+ Professionalism
MichaelLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

He was on time, polite, knowledgeable, had the replacement part on him and he was finished within 45 minutes. Couldn't ask for more. Terrific service.

Paid $300–350Reasonable priceRefrigerator/freezer repair
Patti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kept me updated on their arrival time. Very polite and knowledgeable. Although my refrigerator could not be repaired because of it's age Vlad did try his best to find parts. Service fee was a lot less than most.

Refrigerator/freezer repair
Reut7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very honest tech, tried his best to help.

Paid $50–100Reasonable priceRefrigerator/freezer repair
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Alexey came by for a follow up concern we had that the issue at hand was not fixed. He took his time to figure out the cause and we came with a plan of action. We will see what alexey recommended will help and if he doesn’t he said he will check in. Thank you, Alexey!

Reasonable priceRefrigerator/freezer repair
CrystalLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fast, efficient and fairly priced service. We will definitely call again if we need anything!!!

Paid $200–250Reasonable priceRefrigerator/freezer repair
Craig6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our repairman was great. On time great info. I would definitely use them again.

Great priceRefrigerator/freezer repair
Neal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent Service!!! Highly recommend the company

Paid $400–450Refrigerator/freezer repair
Greg8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Ilya from Sam Appliance replaced our ice maker in the fridge. He was very knowledgeable and efficient.

Paid $300–350Reasonable priceRefrigerator/freezer repairRefrigerator repair
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Clear communication, quick response, on time, honest. Was able to refer to the manufacturer to resolve my problem under warranty. Will call again when there is a need.

Paid $50–100Great priceRefrigerator/freezer repair
Elliott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good experience, the technician, Alexey, was professional and helpful.

Paid $50–100Reasonable priceRefrigerator/freezer repair
Lida6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

They never send me the one year warranty paper, and their parts and services cost close to $600, didn’t last even one year.

Paid $500+OverpricedRefrigerator/freezer repair
RonaldoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent service by Ilya and coordination by Sam. Super clear, trustworthy and efficient communication and execution. Cannot be more complimentary of their services!

Paid $500+Reasonable priceRefrigerator/freezer repair
JayLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had an outstanding experience with Sam Appliance Repair. I called Friday evening around 6:18 PM about our refrigerator, which had stopped cooling. Sam was extremely responsive and immediately scheduled an appointment for the next day. Even though I had a prior commitment, he insisted on coming in the morning to…

Paid $500+Reasonable priceRefrigerator/freezer repair
Gwen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! Honest, knowledgeable and friendly serviceman (Alexey). Told me my refrigerator was under warranty and I need to call the manufacturer or repair or possible free replacement. Will definitely use them again!

Paid $50–100Great priceRefrigerator/freezer repair
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

On time,polite,honest what more could you ask for.Will not hesitate to call again

Refrigerator/freezer repair
William1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I had a water leak in my refrigerator.. Technician came out to diagnose the problem. He believed he found the problem in a cracked water line and repaired it. That evening we noticed water in the refrigerators again. The next’s day we called and the same technology came out and opened up a lower panel in the door…

Paid $300–350Reasonable priceRefrigerator/freezer repair
Dana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Thank you for handling my refrigerator problem. Ilya quickly determined that I needed a new dumper motor (my produce was freezing).

Reasonable priceRefrigerator/freezer repair
Lynda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We have used sam appliance two times this year. The technician is wonderful, got here on time and had the jobs done in no time at all. We are very happy with this company.

Paid $250–300Reasonable priceRefrigerator/freezer repair
ChrisLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ilya did such a great job fixing our freezer! Thank you for being so kind and positive.

Paid $250–300Great priceRefrigerator/freezer repair
Alejandro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Sam's Appliance Repair is excellent. They're my go-to guys when it comes to work on my Viking range or Sub-zero fridge units. Ilya is professional, gives great advice and always gets the repair done properly.

Paid $500+Reasonable priceRefrigerator/freezer repairOven repair
Yana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I’m very happy that I chose Sam Appliance Repair Company. Sam and Ilya were amazing! They repaired my GE built-in refrigerator, which is over 35 years old. Both the freezer and refrigerator sections had stopped cooling properly and the temperature was slowly rising. I contacted Sam Appliance Repair based on a…

Customer photo from Yana's reviewCustomer photo from Yana's reviewCustomer photo from Yana's reviewCustomer photo from Yana's review
Great priceRefrigerator/freezer repairFreezer repair
Fred5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional and knowledgeable.

Paid $500+Reasonable priceRefrigerator/freezer repair
Azer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Our GE built-in refrigerator stopped cooling, and other companies gave us high prices without even checking the unit. Then we found Sam Appliance Repair, and Sam came personally. He inspected everything carefully, explained the problem clearly, and gave us a fair price. They rebuilt the sealed system — replaced the…

Customer photo from Azer's reviewCustomer photo from Azer's reviewCustomer photo from Azer's review
Refrigerator/freezer repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam was awesome! Gave me an ETA and was on time. Very professional and clean. Quick diagnosis and repair. Would definitely use again. Thanks Sam!

Paid $300–350Reasonable priceRefrigerator/freezer repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with the service I received from Sam Appliance Repair. First off they were friendly and professional. Secondly they were open about my opinions and gave me the pros and cons of choosing either way in a non sales way. They fixed my Sub Zero refrigerator and my Oven. They were quick to get back to me and…

Paid $500+Reasonable priceRefrigerator/freezer repairStove, cooktop & oven repair
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam Appliance Repair did a great job for us on a KitchenAid fridge in Thousand Oaks. Alex came out within a couple hours of our call, diagnosed the problem, and came back as promised to install the new parts. Very happy, and will use again.

Refrigerator/freezer repair
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech was on time, knew what he was doing, detected the issue, and quickly repaired it.

Paid $350–400Reasonable priceRefrigerator/freezer repairRefrigerator repair
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Work was seamless! Thanks

Refrigerator/freezer repair
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

SAM Appliance did a great job repairing our 12 year old built-in KitchenAid refrigerator/freezer. What I most appreciate is their commitment and stick-to-it-ivness. Their first repair lasted a day. Another company might have cashed our check and ghosted us. Not SAM. They honored their 1 year warranty for parts and…

Paid $500+Reasonable priceRefrigerator/freezer repair
EVAN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alex solved multiple problems with the fridge over multiple visits. Thanks to Sam Appliances for the persistence.

Paid $400–450Not sureRefrigerator/freezer repair
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Was polite, prompt, and clearly explained all options to me. He recommended I contact Samsung due to this being a common occurrence (no recall issued, but some lawsuits). I never would have known to contact them, and they did a $700 repair for free. Thank you for the great service!

Paid $50–100Great priceRefrigerator/freezer repair
w2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Came within two hours of calling and diagnosed / fixed our fridge and oven. Now my only appliance repair business I will call.

Reasonable priceRefrigerator/freezer repair
Russell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our repairman came in ten minutes!! He was expected in two hours.

Refrigerator/freezer repair
Marci6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ilijia, my repair man, was personable, professional and provided excellent service. I would certainly recommend him and call again if necessary. Thanks so much, Iliyia.

Reasonable priceRefrigerator/freezer repair
Lauraleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sam is a very reliable person. I highly recommend his services. Don’t be afraid to reach out to him and ask questions regarding his services. Thank you Sam Appliance Repair.

Reasonable priceRefrigerator/freezer repair
MalloryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As always, the technician, ARSEN is amazing, and the responsiveness of this company in terms of texting and returning phone calls is outstanding. Old school customer service with modern high tech equipment

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Gina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Sam is always professional and detailed in his troubleshooting and repairs

Oven repairRefrigerator repairRefrigerator/freezer repair
Curtis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Excellent work. Very ethical. Extremely knowledgeable.

Refrigerator/freezer repair
Astrid2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service

Refrigerator/freezer repair+ Responsiveness+ Professionalism
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Exceptional service. Sam was professional in getting our refrigerator repaired in a timely manner. Would definitely recommend this company.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
JonathanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My stacked clothing dryer stopped working suddenly on Monday. I called expecting an answering machine but it was Sam. He asked questions, and arranged a visit within two days at a convenient time for me and had everything repaired in 1 hour. I've used Sam Appliance repair four prior times- equally excellent. The best!

Refrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Scott6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job repairing my refrigerator and my washing machine. They came out fast and on time and did the job for a fair price. Recommend!

Refrigerator/freezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
R2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam Appliance Repair is great! We bought a new condo and the Sub Zero Freezer wasn’t working. This is a 30 year old appliance so we were contemplating replacing it rather than fixing it. We decided to get an estimate to fix it and called Sam based on the positive reviews. He was very responsive and professional, and…

Refrigerator/freezer repair+ Responsiveness+ Quality+ Professionalism
JonathanLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arsen and Sam were very professional. They were able to make an appointment on Saturday morning to accommodate our work schedule. We had a leaking drain hose in the freezer and they took the necessary time to find the and resolve it. Thank you very much!

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician identified the issues quickly. He explained the problems clearly. He was right on time. Also, I love the fact that a real person answered the phone when I called. That gave me confidence from the get go. I would definitely call on Sam Appliance Repair again.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Kris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Sam to repair the ice maker in our refrigerator and to repair our dryer. Both times we have been very pleased with the results. Highly recommend Sam!

Dryer repairRefrigerator/freezer repair+ Responsiveness+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam was extremely responsive and knew exactly how to fix our refrigerator problem. He ordered parts for us, arrived on time, did the work, and charged exactly what he quoted. Would be more than happy to go to him again.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
EricLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable, fast responsive. Fixed my fridge!

Refrigerator/freezer repair+ Responsiveness
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is way better than any of the GE certified repairman we have used previously. We have an older built in Monogram.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Other than a mixup in times which was quickly corrected showed up when said, updated regularly, and made sure that work was done on budget. Would use again.

Refrigerator/freezer repair+ Responsiveness+ Professionalism
Caitlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is amazing! I would only trust him to work on my appliances. We have an older Viking stove & Kitchenaid built in fridge. He is always responsive, easy to work with, detailed, and has ALWAYS solved the issues with our appliances. He just knows what to do! I have been using him for 3 years and his service and…

Oven repairRefrigerator/freezer repairStove & cooktop repair+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service! Highly qualified. Had parts in his truck. Same day service. Very courteous and friendly guy. Thanks again.

Refrigerator/freezer repair+ Professionalism
Esmeralda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, fixed my refrigerator and microwave on the spot. Recommended 100%

Microwave repairRefrigerator/freezer repair+ Professionalism
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am always impressed with their service. They are professional, on time, thorough, very easy to contact and incredibly knowledgeable. Thank you !

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were great to work with. Professional, knowledgeable, responsive and reasonable.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Armen was not only super nice but he went above and beyond. We are super happy and will use them again!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Ruby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam is professional and knowledgeable about appliances. Honest and punctual. Highly recommend. Been using his service for few times now since having problem with my ice maker. Thank you Sam for excellent job.

Refrigerator/freezer repair+ Professionalism
Douglas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was on time and diagnosed and repaired at the first visit. Good job!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Court4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam was able to come out within the hour of our fridge going out. He determined the compressor failed and had everything he needed to replace it then and there. He was finished within an hour. Very professional and friendly.

Refrigerator/freezer repair+ Responsiveness
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arlen was very nice and professional. He was candid about what would be worth repairing and what wouldn’t. I would definitely call Sam Appliances Repair again!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arsen was a delight to deal with. He explained the issue as well as what the repair would entail. No hidden cost. Very happy with my experience.

Refrigerator/freezer repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam was on time, knowledgeable, and worked very efficiently.

Refrigerator/freezer repair+ Punctuality+ Professionalism
S11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Sam showed up timely and diagnosed the problem with the freezer right away. The repair was done professionally. I highly recommend this company. Excellent work!

Freezer repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

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Price

$309+2% vs typical TV repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 68%Overpriced 5%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair122$146–$453
Dryer repair80$209–$353
Washing machine repair76$108–$403
Dishwasher repair70$81–$327
Refrigerator repair52—
Washer/dryer repair37$225–$423
Oven repair30$263–$485
Freezer repair20—

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