Experts Reviews · Company report
Sam's Auto Body logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%97+23.5Value 14%99+14Replies to reviews 7%37+2.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Sam's Auto Body

Idaho Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #219Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 5.0★ from 77 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Auto Body is better than 96% of auto repair shops.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Auto Body is better than 97% of auto repair shops.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Auto Body is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Auto Body is better than 99% of auto repair shops.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Auto Body is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Auto Body is better than 37% of auto repair shops.D
37

Reviews for your job

Customers hired Sam's Auto Body for 2 kinds of job.

Sam's Auto Body for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 138
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Body & Trim”

Sandy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sam's Auto Body is wonderful to work with. Danny and Briley are very helpful and personable. They go above and beyond in satisfying their customers. Sam's is the only place I'd consider taking one of my vehicles to.

Great priceBody & Trim
ShannonLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fair pricing, even better than a few others in town. Helpful, friendly, and they go the extra mile!!

Customer photo from Shannon's reviewCustomer photo from Shannon's review
Reasonable priceBody & Trim
Phyllis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Highly recommended! Customer service was above and beyond....and my vehicle is like new again.

Body & Trim
KathyLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They do great work. Our vehicle looks like it was never in an accident.

Reasonable priceBody & Trim
Kalin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Went in to ask about some minor paint chips on the hood of my car. They matched the color and sold me some touch up paint. They showed me how to apply it and were very helpful and professional.

Reasonable pricePaintingBody & Trim
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brylee & Dan helped when our two VW GTIs were involved in a minor mishap. Dan worked to ensure that the parts were OEM, which was greatly appreciated. The repairs were done quickly & expertly, leaving no trace of the previous damage. Dan even gave us advice on the rock chips on the hood of our BMW X5 and recommended…

Great priceBody & Trim
Suesan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a problem with the trim on our car. Sam helped us out and fixed it so we didn’t have to pay for an expensive repair. I definitely will come again if we have any more body repair needs.

Great priceBody & Trim
Alisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the third time we’ve used Sam’s Auto Body and we love them! They did a great job repairing the damage that occurred to my vehicle when I was sideswiped. They also worked well with my insurance and were super kind and helpful.

Reasonable priceBody & Trim
NikkiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Went by Sams auto body yesterday with a problem with my car thinking they’d have to schedule me to get me in at a later date, instead he came right out, fixed it and sent me on my way! Amazing customer service and was so nice about it! They have earned my business from now on.

Body & Trim
Nena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Briley and his team are awesome!! They were quick to schedule me in to fix my jeep. Got my jeep back looking good as new. Recommend Sam's to everyone!!

Body & TrimPainting
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam’s auto body was SO good to me and worked with me to keep the cost down on my car, AND they did a fantastic job! I highly recommend them!

Body & TrimPainting
Chanelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our car door wasn’t shutting properly and Sam’s was the only one who would see us that day to assess the problem. I dropped it off and less than 2hrs later they called and said it was ready. They had adjusted and oiled the door and now it’s working better than ever. When we are ready to fully have the hinges…

Body & Trim
josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Really good people. They got me in super quick and got my car done just as quick. Danny is a great guy. Great customer service in the whole building.

Body & TrimPaintingSteering & suspension repair
Hannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic team who goes above and beyond to take care of their clients. My husband recently had his car serviced there and the crew was so friendly, professional, and did an excellent job. Highly recommend sams for any and all auto body needs.

Body & Trim
Kaylee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Sam's, good prices, very awesome people that make you feel important. Couldn't ask for better people to take care of my car!

Body & Trim
Catherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our thanks to Danny and the crew! Our 2001 Camry had rear panel damage from being hit and the body parts are discontinued so the great guys at Sam’s made a new panel for her and it looks absolutely amazing, just like new! Anytime we need body work we go to Sam’s and they are the best to work with!

Body & Trim
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This was my first time at Sam's, following a recommendation from a close friend. I couldn't believe how professional and friendly they were. My issue was minor and didn't require much work. So I was guessing it would be a one-day job. The front desk person came and looked at my car, as I'd asked for a quote. He…

Body & Trim
Megan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam's Auto Body did an amazing job with my car. I was rear ended, and called the BMW dealership to see who they recommended to do the repair. They referred us to Sam's Auto Body. They were so great in helping get my car back to brand new. They were kind and super accommodating with our schedule. We had a trip…

Body & TrimPainting
BryanLocal Guide · 133 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience at Sam’s! Briley is awesome to deal with and totally takes care of customers! Highly recommend Sam’s. Vehicle looks amazing..✅🙏

Customer photo from Bryan's reviewCustomer photo from Bryan's review
Body & Trim

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 55%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim19—
Painting7—

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