Experts Reviews · Company report
Sam's Garage Door Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Sam's Garage Door Services

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 110 garage door repair services · 5.0★ from 337 Google reviews

Report card

Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Garage Door Services is better than 96% of garage door repair services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Garage Door Services is better than 93% of garage door repair services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Garage Door Services is better than —% of garage door repair services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Garage Door Services is better than 100% of garage door repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Garage Door Services is better than 100% of garage door repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Garage Door Services is better than 98% of garage door repair services.A
98

Reviews for your job

Customers hired Sam's Garage Door Services for 1 kinds of job.

Sam's Garage Door Services for general repairs & installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 59 Google reviews tagged “General repairs & installation” · showing 20

Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I was impressed with the service. It was fast, they professionally checked the work at the end, and gave good advice.

Great priceGeneral repairs & installation
Rosanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★

Sam came out to repair my garage door and replace the garage door opener. He explained everything he was going to do and have a quick estimate. He was prepared to do the work right then. He was efficient and quick. The original garage door opener he showed me seemed to be overpriced. He had a more reasonable one available to Install.

Not sureGeneral repairs & installation
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Joe with Sam’s garage was great! He took the time to explain what he needed to do and why. He showed up earlier than expected and completed the job in a reasonable amount of time. Thank you Joe and Sam’s Garage!!

Great priceGeneral repairs & installation
Felipe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Best and quick service same day quality products and good price

Great priceGeneral repairs & installation
JeffLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The spring on my garage door broke this morning. When I asked Gemini for recommendations in my area for someone to help, Sam's was the first recommendation. Sam came over a couple of hours later, assessed the situation and gave me some options. Shortly after my garage door was fully functional again, and he took…

Great priceGeneral repairs & installation
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly, quick, and reasonably priced. I would not hesitate to recommend them to anyone who needs garage door work done. Very impressed

Great priceGeneral repairs & installation
ShirinLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Best service, amazing prices, very honest and professional.. highly recommend..

Great priceGeneral repairs & installation
Beswak1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent and fast. Even Sunday afternoon.

Great priceGeneral repairs & installation
Wisam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional and responsive! I’ve used this company twice for repairs, and their prices are reasonable. They offer different options and great advice. I was out of town when a friend checked on my house and discovered that the garage door was broken. I reached out to Sam, who came over, sent me pictures,…

Great priceGeneral repairs & installation
ghaith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Excellent service and great prices! Very professional, reliable, and friendly. Highly recommend , and I’ll definitely use them again in the future!

Reasonable priceGeneral repairs & installation
Trippy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great fast service. Had a hiccup with the garage door sensor but they understood and solved it. Did a great job. Recommended for anyone looking for a new garage door

Reasonable priceGeneral repairs & installation
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He was great

Reasonable priceGeneral repairs & installation
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Did a tune up and reprogram of garage door that wasn't opening and closing. Very nice and punctual.

Reasonable priceGeneral repairs & installation
liping1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The folks came fast and fixed our garage door. My wife accidentally hit the garage door, roller off the track and panel deformed, door was stuck. They fixed it, adjusted and tuned everything within an hour. Thanks for the good job!

Reasonable priceGeneral repairs & installation
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

You can't go wrong with Sam's Garage Door Services. The owner had Joe come out to my house within 2 hours. I had a broken torsion spring and they replaced it within the hour. They also provided extra care and services for the door. Communication was great. Joe was friendly, helpful, not pushy, no upselling.…

Great priceGeneral repairs & installation
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Sam was amazing and came to help fix my garage on a Saturday evening. Customer service at its finest!

Great priceGeneral repairs & installation
TODDLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful experience. Sam was amazing. Had an emergency problem with my garage door and he handled it so expediently. Very knowledgeable and personable to work with. Took my stress from a 10/10 to none in a very short time. Would recommend to anyone that needs garage door service with a person they can trust. Thanks again

Great priceGeneral repairs & installation
Jaz8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Romel came and did a good job replacing the door, done in no time. Would recommend.

General repairs & installation
Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sam did an excellent job in fixing a broken spring and bent panel. Would use him again in the future.

General repairs & installation
Yolanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service! Arrived ahead of schedule was friendly and efficient. Did not try to over sale products. Highly recommend.

Reasonable priceGeneral repairs & installation

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 37%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation59—

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