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Sam's Garage Door Services

Garage door supplier · Detroit, MI · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 110 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 57%
5.0 ★★★★★ 337 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
59%reviews answered by the owner
Oct 2026latest review

Sam's Garage Door Services at a glance

Customers frequently cite punctual arrivals, efficient repairs, and clear communication regarding pricing options. Services include spring replacement, opener installation, and general maintenance, often completed same-day. While most reviews highlight fair costs and professional conduct, low-star feedback notes instances of missed appointments and significant price discrepancies compared to retail alternatives.

  • Google rating: 5.0 out of 5 from 337 reviews (98% five-star).
  • Reviews on this page: 336 Google reviews (315 with written comments, 40 with photos).
  • Owner responses: the business replied to 59% of reviews.
  • Most recent review: October 30, 2026.
  • Service: Garage Door Repair Service serving Detroit, Michigan.

Data from Google, last updated November 1, 2026.

Score profile vs other garage door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction96Reliability93Craft & service–Value100Momentum100Replies to reviews98Satisfaction: 96 (median 95)Reliability: 93 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 98 (median 94)
Sam's Garage Door ServicesGarage Door Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Garage Door Services: 96/100 on this factor. Category median: 95.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Garage Door Services: 93/100 on this factor. Category median: 95.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Garage Door Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Garage Door Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Garage Door Services: 98/100 on this factor. Category median: 94.A
98

Bar = this company · dark tick = category median.

Star ratings

336 Google reviews we collected

  • 5 stars33098%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 315 written reviews

  • Praise68899%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3358%
  • Reasonable2137%
  • Overpriced12%
  • Not sure24%

Topic share

How often each topic comes up in the written reviews

  • Speed & response14421%
  • Staff & attitude14120%
  • Quality & results13620%
  • Would recommend10515%
  • Price & value8012%
  • Honesty & trust456%
  • Communication426%

What customers talk about

We read 315 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “It was fast, they professionally checked the work at the end, and gave good advice.”
  • “Very fairly priced and Sam was not only friendly but very knowledgeable as well.”
  • “I had a great experience with Sam’s Garage Door Service!”
  • “I will use Sam’s Garage Door for all my garage needs 10 out of 10 recommend this business”
  • “He showed up earlier than expected and completed the job in a reasonable amount of time.”
    “Parts are pricey but service was great.”
  • “Best service, amazing prices, very honest and professional.”
  • “He took the time to explain what he needed to do and why.”

People customers mention

  • Canton 7 reviews
  • Repair 3 reviews
  • Steve 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sam's Garage Door Services for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

I was impressed with the service. It was fast, they professionally checked the work at the end, and gave good advice.

Great priceGeneral repairs & installation
Rosanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★

Sam came out to repair my garage door and replace the garage door opener. He explained everything he was going to do and have a quick estimate. He was prepared to do the work right then. He was efficient and quick. The original garage door opener he showed me seemed to be overpriced. He had a more reasonable one available to Install.

Not sureGeneral repairs & installation
Lori1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Joe with Sam’s garage was great! He took the time to explain what he needed to do and why. He showed up earlier than expected and completed the job in a reasonable amount of time. Thank you Joe and Sam’s Garage!!

Great priceGeneral repairs & installation
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Joe was amazing he helped me tremendously and got my garage fixed extremely fast . I will use Sam’s Garage Door for all my garage needs 10 out of 10 recommend this business

Great price
JeffLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The spring on my garage door broke this morning. When I asked Gemini for recommendations in my area for someone to help, Sam's was the first recommendation. Sam came over a couple of hours later, assessed the situation and gave me some options. Shortly after my garage door was fully functional again, and he took…

Great priceGeneral repairs & installation
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly, quick, and reasonably priced. I would not hesitate to recommend them to anyone who needs garage door work done. Very impressed

Great priceGeneral repairs & installation

Photos

Customer reviews

5.0 ★★★★★ 337 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Amy1 reviewTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was impressed with the service. It was fast, they professionally checked the work at the end, and gave good advice.

  • Price assessment: Great price
  • Services: General repairs & installation
Rosanne Craig5 reviewsTotal number of Google reviews Rosanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sam came out to repair my garage door and replace the garage door opener. He explained everything he was going to do and have a quick estimate. He was prepared to do the work right then. He was efficient and quick. The original garage door opener he showed me seemed to be overpriced. He had a more reasonable one available to Install.

  • Price assessment: Not sure
  • Services: General repairs & installation
Response from the owner · 2 days ago

Thank you, Rosanne! We’re glad we could take care of your garage door repair and opener replacement, and we appreciate you taking the time to leave a review. If there’s anything we could have done better, please call us at [phone] so we can make it right. - Sam’s Garages

Lori1 reviewTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe with Sam’s garage was great! He took the time to explain what he needed to do and why. He showed up earlier than expected and completed the job in a reasonable amount of time. Thank you Joe and Sam’s Garage!!

  • Price assessment: Great price
  • Services: General repairs & installation
Response from the owner · 2 days ago

Thank you, Lori! We’re glad Joe took good care of you, and we’ll pass your kind words along to him. We appreciate you taking the time to leave a review. - Sam’s Garages

Justin Spikes1 reviewTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joe was amazing he helped me tremendously and got my garage fixed extremely fast . I will use Sam’s Garage Door for all my garage needs 10 out of 10 recommend this business

  • Price assessment: Great price
Response from the owner · 2 days ago

Thank you, Justin! We’re glad Joe was able to get your garage door fixed, and we’ll pass your kind words along to him. We appreciate you taking the time to leave a review. - Sam’s Garages

Felipe Muzquiz5 reviewsTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best and quick service same day quality products and good price

  • Price assessment: Great price
  • Services: General repairs & installation
Response from the owner · 4 days ago

Thank you, Felipe! We appreciate the kind words and the time you took to leave a review. We’re here if you need anything else. - Sam’s Garages

JeffLocal Guide · 9 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The spring on my garage door broke this morning. When I asked Gemini for recommendations in my area for someone to help, Sam's was the first recommendation. Sam came over a couple of hours later, assessed the situation and gave me some options. Shortly after my garage door was fully functional again, and he took the time to double check everything else, lubricated everything, and my door operates like new. Very fairly priced and Sam was not only friendly but very knowledgeable as well. I hope my other door doesn't break anytime soon, but if it does, I won't hesitate to call Sam back.

  • Price assessment: Great price
  • Services: General repairs & installation
Response from the owner · 4 days ago

Thanks, Jeff! We’re glad we could take care of your broken spring and appreciate you taking the time to leave a review. - Sam’s Garages

Joe Asteriou9 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, quick, and reasonably priced. I would not hesitate to recommend them to anyone who needs garage door work done. Very impressed

  • Price assessment: Great price
  • Services: General repairs & installation
Response from the owner · 4 days ago

Thank you, Joe! We appreciate the kind words and the recommendation. We’re glad you were happy with the work, and we’re here if you need us again. - Sam’s Garages

Whj754 Gmail5 reviewsTotal number of Google reviews Whj754 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My garage door springs are fixed by them , They are very professional and quick response , very good attitude ,

Response from the owner · a week ago

Thank you! We’re glad we got your garage door springs fixed and appreciate you taking the time to leave a review. Give us a call anytime you need us. - Sam’s Garages

Shiva Aher3 reviewsTotal number of Google reviews Shiva has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent and quick service! Thank you.

Response from the owner · a week ago

Thank you, Shiva! We appreciate the kind words and the time you took to leave a review. Glad we could help. - Sam’s Garages

Abu Mazhar1 reviewTotal number of Google reviews Abu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He serviced the Garage Door with care and I am very happy with his service. I live in Canton Mi

Response from the owner · a week ago

Thank you, Abu! We’re glad you were happy with the service on your garage door and appreciate you taking the time to leave a review. - Sam’s Garages

Sam's Garage Door Services on Google Maps →

Business details