Experts Reviews · Company report
Sam's Hybrid Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%33+2.3Momentum penalty37−6.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Sam's Hybrid Auto Repair

San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #496Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.9★ from 279 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Hybrid Auto Repair is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Hybrid Auto Repair is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Hybrid Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Hybrid Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Hybrid Auto Repair is better than 37% of auto repair shops.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Hybrid Auto Repair is better than 33% of auto repair shops.D
33

Reviews for your job

Customers hired Sam's Hybrid Auto Repair for 8 kinds of job.

Sam's Hybrid Auto Repair for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#86 / 268

All 14 Google reviews tagged “Battery”

ChristopherLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sam and his team are hands down the best hybrid technicians available. Don't let the size of their small shop fool you- these guys are true experts. They deeply understand every single aspect of how hybrid vehicles work, from the high-voltage battery systems to complex diagnostics. It is incredibly rare to find…

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Joanna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is an amazing mechanic, very knowledgeable and experienced. This is actually the second time I take my hybrid to him. He’s always very professional. This time he went over and above to help diagnose my problem. He’s patient and doesn’t mind explaining what he’s doing…if I could give him more stars I would!!! I definitely recommend him!

BatteryAuto engine diagnosticElectrical repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is the most honest and knowledgeable mechanic I've ever met. If you're having issues with your Toyota Prius don't hesitate to stop by his shop. He'll take care of you!

BatteryAuto engine diagnosticElectrical repair
HajarchiLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I first met Sam in 2019 as my Hybrid Prius was having problems. Sam is so knowledgeable about the car and was able to pinpoint that I needed a battery replacement. He saved me thousands of dollars by providing a great deal on his services. I have gone back to Sam for oil changes and will continue to go back for all of my car repairs.

BatteryGeneral repairs & maintenanceOil change
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I took my Ford Escape to the Ford dealership in Hutchinson, KS they said it would be $8,000.00 to repair. Sam's was able to recharge the battery for $500.00. I had the battery shipped to him and shipped back and it still cost way less than what the dealership would of charged. It is still running like new.…

Battery
Wyatt13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam is great! I had decided to go to him after reading other people’s Google Reviews. My Prius had flashed a code that prompted me to call the dealership where they told me I had to replace the ABS Actuator and quoted me upwards of $3k. Sam flushed and cleaned the engine and replaced my rear brakes and the pressure…

Auto brake repairBatteryBrakes
Michael12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam is probably the most honest and hardworking mechanic I have ever met in my life. My Kia Optima Hybrid shut down and wouldn’t start. After reading the reviews I towed it to Sam’s, he looked over it and got back to me lightning fast and told me that the issue was with the Hybrid Battery and that it was still…

Auto battery maintenanceBatteryElectrical
Diamond6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam was amazing ! He replaced my battery in my Puris with in a few days. He didn't charge me $4000 like every other shop tried to. He even replaced my key fob, put the trunk handle back on my car at no extra cost! Ill be coming back to him for any future repairs.

Battery
Kiki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My car was in a bad condition after a minor cae accident. Sam to great care of my vehicle at an affordable price. I was very impressed with sam's work. I will advice to any prius owners out there to check out Sam's auto repair. I like to call him doctor Prius.

BatteryElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
mateoLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank Goodness for Sam!! !! He definitely is a life saver. I was about ready to junk my car and because of his honesty I decided not to. My 2008 Prius was back on the road in no time. His passion and knowledge about hybrid vehicle is amazing. I had taken it to the dealer and what would have costed me $4,500 was…

A/C installation & repairAir & cabin filter replacementBattery+ Quality+ Professionalism
Billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best place for a hybrid car owner! Knows his information, and very VERY fair on prices! We took our car to the Toyota dealer of Boerne TX and they tried to RUIN my car because we wouldn't get it fixed there but Sam saved us!

BatteryBrakesOil change+ Punctuality+ Quality+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

He was very nice and did a fantastic job an was very fair on price especially cuz it was 2008 hybrid we were told that the job that was performed by a dealer would have cost us about two grand but he gave us a price that we could not refuse an he finished it in a day i suggest if your looking for a mechanic on…

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Terry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

WOW! This is the place to take your hybrid. I was told by the toyota dealer my 2012 Prius C needed a new hybrid battery pack and would charge 4000 dollars to replace it. We found Sam's thank goodness. Yesterday he spent an hour with my daughter and I showing us how to replace crucial filters that apparently had…

Battery+ Punctuality+ Quality+ Professionalism
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BatteryBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 20%Overpriced 0%Not sure 20%

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