Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Sam's Hybrid Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%70+17Value 14%100+14.1Replies to reviews 7%33+2.3Momentum penalty37−6.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Sam's Hybrid Auto Repair

San Antonio, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #496Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.9★ from 279 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sam's Hybrid Auto Repair is better than 84% of auto repair shops.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sam's Hybrid Auto Repair is better than 70% of auto repair shops.B
70
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sam's Hybrid Auto Repair is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sam's Hybrid Auto Repair is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sam's Hybrid Auto Repair is better than 37% of auto repair shops.D
37
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sam's Hybrid Auto Repair is better than 33% of auto repair shops.D
33

Reviews for your job

Customers hired Sam's Hybrid Auto Repair for 8 kinds of job.

Sam's Hybrid Auto Repair for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 247
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Electrical repair”

ROBERTLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast and efficient

Reasonable priceElectrical repairGeneral repairs & maintenance
ChristopherLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sam and his team are hands down the best hybrid technicians available. Don't let the size of their small shop fool you- these guys are true experts. They deeply understand every single aspect of how hybrid vehicles work, from the high-voltage battery systems to complex diagnostics. It is incredibly rare to find…

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
Joanna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is an amazing mechanic, very knowledgeable and experienced. This is actually the second time I take my hybrid to him. He’s always very professional. This time he went over and above to help diagnose my problem. He’s patient and doesn’t mind explaining what he’s doing…if I could give him more stars I would!!! I definitely recommend him!

BatteryAuto engine diagnosticElectrical repair
Enrique9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is a great guy, is knowledgeable and knows his business and on top of that is a great person to chat with treated like family. I appreciate the work today my friend and you’ve earned our dealerships business. Enrique Axis Motors

Electrical repair
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sam is the most honest and knowledgeable mechanic I've ever met. If you're having issues with your Toyota Prius don't hesitate to stop by his shop. He'll take care of you!

BatteryAuto engine diagnosticElectrical repair
Josue4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sam did an outstanding job! First of all I am very skeptical about any electrical work but Sam here at Sam's Auto Repair made sure that he fixed exactly what was needed. What did he fix for me? He fixed the combination meter in my 07' and its been weeks later and I have had 0 issues with his work! Will I recommend…

Auto maintenanceElectricalElectrical repair
Patti8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The owner of Sam"s Auto Repair was truly a savior for my family. I was helping my daughter move back to NC and hoping we could drive her Toyota Prius home to Raleigh. However, because the Master Warning Light (known as the Triangle of Death) was on, the dashboard lights were intermittently going on and off, and the…

ElectricalAuto engine diagnosticElectrical repair
Kiki5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My car was in a bad condition after a minor cae accident. Sam to great care of my vehicle at an affordable price. I was very impressed with sam's work. I will advice to any prius owners out there to check out Sam's auto repair. I like to call him doctor Prius.

BatteryElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

He was very nice and did a fantastic job an was very fair on price especially cuz it was 2008 hybrid we were told that the job that was performed by a dealer would have cost us about two grand but he gave us a price that we could not refuse an he finished it in a day i suggest if your looking for a mechanic on…

BatteryBrakesElectrical+ Punctuality+ Quality+ Professionalism
Suzie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professional knows his stuff Hybrids

Electrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Emilio12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I went to Sam's thinking I was going to pay a lot of money and have my car in the shop for weeks. Sam found the problem and it cost me less than half the price and took a day! Come to this place if you have a hybrid and have any problems, Sam is a great guy also, super professional!

Electrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
hassan5 months ago★★★★★

Rating only, no written review.

Great priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Electrical repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 20%Overpriced 0%Not sure 20%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance23—
Auto engine diagnostic14—
Battery14—
Electrical repair13—
Oil change9—
Engine repair7—
Brakes6—
Electrical5—

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