How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty0−10Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORESam's Sewer & Drain Service LLC
Bay City, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 water heater repair · 4.8★ from 250 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Sam's Sewer & Drain Service LLC for 8 kinds of job.
Sam's Sewer & Drain Service LLC for drain cleaning
Clear ✕All 43 Google reviews tagged “Drain cleaning”
The 2 dudes that showed up were awesome! Handled the job and got everything taken care of just fine. No mess no hassle. Recommended for sure
I called Sams at 9:30 am to fix a clogged kitchen drain and by noon it was fixed. Eric and his co-worker, Mike were polite, professional and efficient. They showed up on time, and were quick to figure out what was going on. Thank you for the quick response! Highly recommend!!
Quick and no mess!!
Very knowledgeable,thorough and definitely will recommend them and use their services again ☺️☺️
I had an absolutely awesome experience with cody and logan. They came out to investigate a flooding problem. I had and when they left we thought we had everything under control. Unfortunately the next morning. I had a flood again and they immediately came right back out diagnosed the problem and completed the…
Had a slow drain my wife's been complaining about for a couple years. Did a very quick and professional repair. Should've called 2 years ago!
Jeff and ligan were both professional and kind did an awesome job. Definitely Our go to from here on out.
We had drain issues and found out the biggest issue was improper venting. Jeff and Tommy were the ones who came to our home. Jeff was the one who knew what was the problem. We now have proper venting and the drains are functioning properly. Very pleased with their service and they are very professional. Will refer…
On the evening of Friday October 28, 2022 an unknown subject flushed a couple of items down our toilet. After a suspect line-up we narrowed our suspect pool down to one of two five year olds, twins to be exact. After some interrogation we determined more than one thing had been flushed, including a nail polish…
Tommy and Cody came out very quickly. They were polite and thorough. I will use them for any other plumbing i need in the future.
Shane and Logan showed up on Saturday of the Holiday weekend!! Fixed the problem and saved my weekend. Very polite and professional. And reasonable price. Even gave me a quote to remedy the issue.
Shane, was the young man that came out to look and fix my fathers water issue in the basement. My father's perimeter drain and sewer need to be cleaned out. He explained to me what the problem, which was the disposable wipes and calcium build up. He then gave me a quote to fix it. I explained my father was on a…
I've called Sam's three times now for different jobs (shut off valve, dishwasher installation, faucet install, clogged drain) in the house I recently purchased. Each time they have been on time, fast with their work, and nice guys to deal with.
I called at 11 am and the problem was solved by 12:45! Our drain was blocked causing water to come up our bathroom sink when the toilet was flushed. They made it quick and easy to fix the problem. Would highly recommend!
Called Sam when our kitchen sink would not drain. Sam stated he could have a technician out in an hour and a half. The technician, Cody, arrived early and immediately starting working the issue and had us fixed in no time. Will definitely recommend Sam’s Sewer & Drain to friends and family.
Shane came out when he said he would and did a great job. Very professional, responsive (came out the same day I called for service), and reasonable. Will definitely use them again in the future if the need arises!
Great responsive service. Brandon was extremely knowledgeable and gave helpful hints on maintaining the old drain system we have. Highly recommended.
Had a blockage in our pipes and Brandon was sent out. Very professional and knowledgeable. Explained every thing about what he was doing. Extremely polite and easy to work with. Had to come back the next day after working late into the night. His associate Jeff came along with him and was just as polite and professional. Would highly recommend.
Came out the next morning and fixed my drain, great people and they did a great job
Had issue with clogged pipes in home. Sam’s was out same day! Their service tech Shane was amazing, very professional and made sure the job was done right. Highly recommend Shane and Sam’s for your plumbing needs!
Shane did a great job
Shane did excellent work removing the sewer drain plugging and repairing a section of old pipe. We are very happy to be able to use the bathroom facilities again! It is well appreciated by us that Shane was timely in arrival to our house, and very professional and thorough in understanding our situation, and…
Brandon did a great job he was polite and professional id suggest them to everyone
I will NEVER use any other plumber from this day forward other than Sam and his son’s. I like others had company’s come out give me very outrageous estimates and seem like it was a bother for them to be here. I called Sam’s and they had my drain unclogged within minutes and for a very reasonable price. I am 1000%…
Had other companies come out and couldn’t fix the problem. Didn’t really try or care. Sam and his crew were amazing. They didn’t give up! Highly recommend. Extremely professional, on time, fantastic attitude and work ethic!
Unfortunately our house has problems, like, ALOT of issues 😾 but this father / son team does fantastic work at fantastic prices! We've been using them for all our issues. They're on time, professional, friendly, and educational! We've tried other big name plumbers, and wouldn't choose anyone else! Thank you so much to these guys!
Sams sewer and Drain is awsome! Very professional and nice! I wouldn't have anyone else repair my plumbing issues! We live in Port Austin, if you ever need a plumber Sams sewer and Drain LLC is who you would want to help you!
Sams came highly recommended from a friend with decades of plumming experience. Family friendly service is important to me. The service techs were very curtious and professional. I will definatly use Sam's from now on for all of our plumbing needs. Great service for a great price! The whole team was great! Thanks Sam's 👍🏻 Mr. Vasquez
They are the best in the area! They didn't try to sell me services that I didn't need. I asked them to replace the sewer pipe and they did! They were fast and reasonable. Go with sam sewer drian. You won't be disappointed.
I am super pleased by every facet of Sam's Company and team. Jeff was very polite, professional, and efficient. He explained the problem, service, and cost up front which I appreciated. He fixed and problem and gave good tips for prevention. I highly recommend them.
Sam was amazing he was on time, professional and neat. Had everything I needed completed in no time.
We had a major clog of the central drain leaving the house into the septic system. We called a few companies and were put on a list. This company sent someone out immediately and fixed the problem. We are very happy with their service and would definitely recommend them to anybody.
Sam’s quickly resolved a basement “backup” and explained cost effective long term resolutions available. I appreciate that they are equipped with their own photo and other progressive technology that may avoid further damage to old systems. They present competitive pricing & are considerate with understandable explanations.
Great service responded immediately and came same day to unclog my drains. Very professional.
I've had issues with my bathtub not draining properly for years. I expected it just needed a good unclogging, but turns out the trap was in desperate need of replacement. They replaced it and had my tub draining perfectly in no time. They had to remove some of the ceiling boards in the basement to get to it and I…
We bought a house in Fairgrove that had been vacant for about 8 years. While trying to bring it back to life, we discovered that a 3" line was plugged and also split. They were prompt to respond and repair and open up the lines. A few days later a different issue arose. It was on a Sunday. The owner himself showed…
We had a basement full of sewage, not just high water but the waste itself was a lot. Sam did an awesome job and everything was clean and sanitized. Still smelling good from the detergent. He answered the phone immediately and came fast. Him, the son and their crew are very nice people and I do recommend him for any job you may need done.
I called this morning and had the service done within a few hours. Matt and Logan were very professional and had all my basement drains cleared very quickly. They offered helpful advice for me to maintain the drains to alleviate any future problems. It was a true pleasure having Matt and Logan in my home.
Courteous, on time and professional
They called back quickly and came out on a Saturday to fix my kitchen drain. Very professional and quick.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 43 | — |
| Plumbing pipe repair | 21 | — |
| Sewer repair | 20 | — |
| Plumbing leak detection | 11 | — |
| Faucet installation | 9 | — |
| Sewer cleaning | 8 | — |
| Toilet repair | 8 | — |
| Plumbing leak repair | 6 | — |
