How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%29+7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty68−3.2Momentum penalty0−10Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORESam's Sewer & Drain Service LLC
Bay City, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 10 water heater repair · 4.8★ from 250 Google reviews
Report card
Percentile vs other water heater repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
Reviews for your job
Customers hired Sam's Sewer & Drain Service LLC for 8 kinds of job.
Sam's Sewer & Drain Service LLC for sewer repair
Clear ✕All 20 Google reviews tagged “Sewer repair”
My drain in basement was backed up he was super reasonable guys were all very respectful and kind got job done super fast would recommend 100 times over
Very knowledgeable,thorough and definitely will recommend them and use their services again ☺️☺️
Cody and Logan were fantastic. We can not say enough good about them. Highly reccomend.
When our sewage ejection pump quit working, Sam's came out the next morning & replaced the pump. Shane &Tommy were friendly and respectful and got the job done quickly. We are very satisfied with the job & price.
Great service! Reasonably priced and able to come out and repair my toilet drain in my crawl space that morning. Would definitely use again!
Had a blockage in our pipes and Brandon was sent out. Very professional and knowledgeable. Explained every thing about what he was doing. Extremely polite and easy to work with. Had to come back the next day after working late into the night. His associate Jeff came along with him and was just as polite and professional. Would highly recommend.
Shane did excellent work removing the sewer drain plugging and repairing a section of old pipe. We are very happy to be able to use the bathroom facilities again! It is well appreciated by us that Shane was timely in arrival to our house, and very professional and thorough in understanding our situation, and…
Unfortunately our house has problems, like, ALOT of issues 😾 but this father / son team does fantastic work at fantastic prices! We've been using them for all our issues. They're on time, professional, friendly, and educational! We've tried other big name plumbers, and wouldn't choose anyone else! Thank you so much to these guys!
Very knowledgeable guys. My plumbing is over 100 years old with very severe problems. They identified the problem and made a plan with me being informed of what was going on and involved in the decision process. Very happy all the way around.
Sams came highly recommended from a friend with decades of plumming experience. Family friendly service is important to me. The service techs were very curtious and professional. I will definatly use Sam's from now on for all of our plumbing needs. Great service for a great price! The whole team was great! Thanks Sam's 👍🏻 Mr. Vasquez
Came out just a few hours after we called and was able to replace our sump pump within about 20 minutes. Great work would for sure use again.
Some initial problems with the techs, that caused a bigger problem with my sewer than I started with. When Sam showed up himself, he was able to identify the issue and actually fix it. Not a great experience initially but it got better once he was personally involved. I'd recommend, but make sure you're happy with…
I was impressed by their customer service as well as their plumbers. They kept me informed for their arrival time. I was not kept waiting. Once the plumbers were here they were professional and fixed the problem quickly. Their prices are reasonable. Without a doubt I would not hesitate to call them again!
Sams business absolutely wonderful. Called them around midnight and he called me back right away. Sent somebody here next morning. Got fixed ugh in half hour for a reasonable price. I couldn’t be happier with this business. Recommend it to anybody. Thank you for your wonderful team!!!!!!
We bought a house in Fairgrove that had been vacant for about 8 years. While trying to bring it back to life, we discovered that a 3" line was plugged and also split. They were prompt to respond and repair and open up the lines. A few days later a different issue arose. It was on a Sunday. The owner himself showed…
We had a basement full of sewage, not just high water but the waste itself was a lot. Sam did an awesome job and everything was clean and sanitized. Still smelling good from the detergent. He answered the phone immediately and came fast. Him, the son and their crew are very nice people and I do recommend him for any job you may need done.
Dependable, affordable, and very prompt and they know what they are doing. I would highly recommend to my family and friends. In the middle of a pandemic and a day before Thanksgiving, they value their customers.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 43 | — |
| Plumbing pipe repair | 21 | — |
| Sewer repair | 20 | — |
| Plumbing leak detection | 11 | — |
| Faucet installation | 9 | — |
| Sewer cleaning | 8 | — |
| Toilet repair | 8 | — |
| Plumbing leak repair | 6 | — |
