Google reviewers rate Sam’s Tailoring & Alteration 4.8 out of 5 based on 209 reviews, with the owner responding to 48 percent of them. Customers frequently praise the shop for fast turnaround times, same-day service, and professional handling of items like suits, dresses, and jeans. Recurring themes include friendly communication and reasonable pricing for the quality provided. However, several low-star reviews criticize inconsistent pricing, missed pickup deadlines, and poor customer service when items are delayed or not completed as promised.
Google rating: 4.8 out of 5 from 209 reviews (94% five-star).
Reviews on this page: 209 Google reviews (196 with written comments, 12 with photos).
Owner responses: the business replied to 48% of reviews.
Most recent review: October 25, 2026.
Service: Hemming Service serving Houston, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
209 reviews on Google
5★197
4★0
3★2
2★4
1★6
Reviews from Google, shown as published (original wording, unedited).
Gregg Gutierrez3 reviews
★★★★★
Sam’s alterations really are phenomenal! I brought in a pair of pants I thought were ruined, and he fixed them the same day. They’re friendly and very helpful. I cannot recommend them enough!
Response from the owner · 12 hours ago
Thank you for the fantastic review! We’re delighted we could repair your pants the same day and help bring them back to life. Your kind words about our friendly service mean a lot— we truly appreciate the recommendation and look forward to helping you again!
Best regards,
The Sam’s Tailoring & Alteration - 3607 White Oak Dr. #2 team
Great service and experience. Fast turnarounds when needed.
Response from the owner · 22 hours ago
Thank you, Matthew! We’re delighted you had a great experience and appreciated our fast turnaround. We look forward to helping you again with your tailoring and alteration needs.
Best regards, The Sam’s Tailoring & Alteration team
Thank you, Sebastin, for your kind review! We’re delighted you had a great experience with our professional alteration service. We look forward to helping you again.
Best regards,
The Sam’s Tailoring & Alteration team
Sam was very nice, great communication, and alterations were fast.
Response from the owner · 20 hours ago
Thank you, Steven! We’re so glad you appreciated Sam’s communication and our fast alteration service. We look forward to helping you again. Best regards, The Sam’s Tailoring & Alteration - 3607 White Oak Dr. #2 team
Amazing service! I asked for quick turnaround. Had a full suit jacket rebuild, and pant alteration .
He told me ready by Wednesday , had it ready by Tuesday ! Prices are a bit high in my opinion. But they are backed up by the quality and fast work.
Good job Sam ! Will be back for future tailoring needs
Response from the owner · a week ago
Thank you, Salomon! We’re delighted you were pleased with the quality and quick turnaround on your suit jacket rebuild and pant alterations. We truly appreciate your understanding and look forward to helping with your future tailoring needs.
Best regards,
The Sam’s Tailoring & Alteration team
Amazing work, and will be returning in the future. Please go to Sam’s for all your tailoring needs!
Response from the owner · 2 weeks ago
Thank you, Bilal, for your wonderful review! We’re delighted you were happy with our work and truly appreciate your recommendation. We look forward to helping with your future tailoring needs. Best regards, The Sam’s Tailoring & Alteration team
Sam was able to help me completely with my bridesmaid dress, I had gotten the length shortened and the straps shortened as well. I also took some jeans that were too long and he was able to correct them for me too. I’m looking forward to bringing more items to get tailored. I would highly recommend!
Response from the owner · 2 weeks ago
Thank you, Natalie! We’re so glad Sam could help with your bridesmaid dress and jeans. We truly appreciate your recommendation and look forward to tailoring more items for you!
Best regards, The Sam’s Tailoring & Alteration team
Got me right same day ! Will definitely be returning again
Response from the owner · 3 weeks ago
Thank you for your wonderful review! We’re glad we could help you the same day, and we look forward to welcoming you back for your next alteration. Best regards, The Sam’s Tailoring & Alteration team
Sam and his Team do an absolutely fantastic job. I trust him with all of my clothes and finest tailoring. He’s overly accommodating to last minute alterations and emergency fixes. And the work is impeccable and seamless. I highly recommend Sam’s Alterations for all your alteration and tailoring needs!
Response from the owner · 3 weeks ago
Thank you, Marcus! We truly appreciate your kind words and trust in Sam’s Tailoring & Alteration. We’re delighted to help with everything from last-minute alterations to emergency repairs, and we’re so glad you’re pleased with the results. We look forward to serving you again!
Best regards, The Sam’s Tailoring & Alteration team
I brought in my suit jacket that needed some work and had to leave a review because the work was literally amazing!!!! THankyou you so much Sam I will be back!
Response from the owner · 4 weeks ago
Thank you so much, Mike! We’re thrilled you’re happy with the work on your suit jacket. It was a pleasure helping you, and we look forward to welcoming you back!
Best regards,
The Sam’s Tailoring & Alteration - 3607 White Oak Dr. #2 team
