HEMMING SERVICES · HOUSTON, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%25+12.5Reliability 21%15+3.2Momentum 11%85+9.7Track record 10%25+2.5Accountability 7%55+3.9Experts Score= 32Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%25+12.5Reliability 21%15+3.2Momentum 11%85+9.7Track record 10%25+2.5Accountability 7%55+3.9Experts Score= 32Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORESam’s Tailoring & Alteration
Better than 20% of hemming services · #8 of 10
4.8★209 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
8.8%1–2★ in 2 yrs (avg 3.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
17%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Sam’s Tailoring & Alteration for dress alterations
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Dress alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4
All 3 Google reviews tagged “Dress alterations”
★★★★★ Camille · 3 years ago
Brought in a dress to Sam’s that I bought online and was wayyy too big on me. I couldn’t return the dress as it was final sale so brought it to Sam and he was able to make it look so much better even though the style of the dress made it difficult to alter. He was able to alter it in just 2 days in time for an out…
Dress alterationsHem repairs
★★★★★ Jan · 3 years ago
Thanks for your alteration skills -am ready for an upcoming wedding
Dress alterationsWomen's clothing alterations
★★★★★ Kim · 4 years ago
Rating only, no written review.
AlterationsBlouse alterationsCoat & jacket alterations
vs category
Blue = Sam’s, grey = hemming services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%25+12.5Reliability 21%15+3.2Momentum 11%85+9.7Track record 10%25+2.5Accountability 7%55+3.9Experts Score= 32Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
25
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
15
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
85
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
25
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
55
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
