Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%65+15.8Value 14%87+12.3Replies to reviews 7%22+1.6Craft & service penalty46−5.4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORESame Day Air Conditioning & Heating
Sunnyvale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.7★ from 552 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Same Day Air Conditioning & Heating is better than 72% of HVAC contractors.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Same Day Air Conditioning & Heating is better than 65% of HVAC contractors.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Same Day Air Conditioning & Heating is better than 46% of HVAC contractors.C
46
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Same Day Air Conditioning & Heating is better than 87% of HVAC contractors.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Same Day Air Conditioning & Heating is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Same Day Air Conditioning & Heating is better than 22% of HVAC contractors.D
22
Reviews for your job
Customers hired Same Day Air Conditioning & Heating for 8 kinds of job.
Same Day Air Conditioning & Heating for a/c preventive maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$104–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C preventive maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 27
All 14 Google reviews tagged “A/C preventive maintenance”
Prakash1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good
A/C preventive maintenance+ Professionalism
Brent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Abe was on time and great!
A/C preventive maintenance+ Punctuality+ Quality+ Professionalism
Samir7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Professional staff and provides you with valuable recommendations
A/C preventive maintenance+ Professionalism
WalterLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I recently used Same Day Air Conditioning and Heating Service for a preventive check-up of my HVAC system and I couldn't be happier with the experience. From the moment I arranged to schedule the appointment, the customer service was excellent. The technicians, Gabriel and Felipe, arrived within the time window and…
A/C system maintenanceHVAC system maintenanceA/C preventive maintenance+ Professionalism
RichLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Gabriel came out to do the annual A/C inspection and we are ready for summer! This was part of our AHS warranty plan and SameDay Air Conditioning and Heating was easy to work with and was very responsive getting this appointment setup.
A/C preventive maintenance+ Punctuality+ Professionalism
DidipLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
The guy was knowledgable, friendly, and professional. He gave us a few useful tips to make sure that we can care for the AC unit better. A+. We will use them again.
A/C preventive maintenance+ Responsiveness+ Punctuality+ Professionalism
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
We are very happy with the services rendered by Same Day Air Conditioning and Heating. The technician was knowledgable, responsive, and gave us great feedback regarding his findings about our A/C unit. Thank you!
A/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Philip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Very friendly and professional
A/C preventive maintenance+ Professionalism
Dhiraj9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C preventive maintenance+ Value
Ani3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C preventive maintenance+ Quality+ Professionalism
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
A/C preventive maintenance+ Professionalism
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C preventive maintenance+ Responsiveness+ Professionalism
ShaneLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
A/C preventive maintenance+ Quality+ Professionalism+ Value
Price
$135-59% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 31%Reasonable 54%Overpriced 3%Not sure 11%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system repair | 58 | $216–$807 |
| HVAC system repair | 54 | $205–$959 |
| Heating system repair | 40 | $161–$1.2k |
| A/C system maintenance | 37 | $39–$393 |
| HVAC system maintenance | 36 | $37–$295 |
| Heating system maintenance | 34 | $39–$251 |
| Repair HVAC | 23 | $224–$535 |
| A/C preventive maintenance | 14 | $104–$621 |
