Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts

Experts Reviews · Company report
Same Day Air Conditioning & Heating logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%65+15.8Value 14%87+12.3Replies to reviews 7%22+1.6Craft & service penalty46−5.4Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Same Day Air Conditioning & Heating

Sunnyvale, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.7★ from 552 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Same Day Air Conditioning & Heating is better than 72% of HVAC contractors.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Same Day Air Conditioning & Heating is better than 65% of HVAC contractors.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Same Day Air Conditioning & Heating is better than 46% of HVAC contractors.C
46
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Same Day Air Conditioning & Heating is better than 87% of HVAC contractors.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Same Day Air Conditioning & Heating is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Same Day Air Conditioning & Heating is better than 22% of HVAC contractors.D
22

Reviews for your job

Customers hired Same Day Air Conditioning & Heating for 8 kinds of job.

Same Day Air Conditioning & Heating for heating system installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 84

All 5 Google reviews tagged “Heating system installation”

Nicholas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technicians were very professional and worked their tail off. I highly recommend them to anyone and everyone.

Paid $1,000+Reasonable priceA/C system maintenanceHeating system repairA/C system dismantlement
Kesav1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Same day air conditioning replaced my AC and furnace though Warrenty company. Their work is phenomenal, especially installers Roberto and Luise are awesome and their work is clean did the clean job, explained each mods clearnow I’m Tes throughly. Off course Nate co-ordinated well to select equipment, scheduling the…

Install ACHeating system installation+ Responsiveness+ Punctuality+ Quality
HelenLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

MS services was the second contractor sent by my home warranty company. The technician that came to my house was so helpful and knowledgeable, and he came up with a solution to help resolve my furnace issue. MS services is very professional, timely, and responsive to all my inquiries. I would highly recommend them…

Heating system installation+ Responsiveness+ Punctuality+ Quality
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I would like to share the good experiences we have had with this this company we have used them several times over the past few years to do repairs to our AC and heating units. We have always had good and timely service. We finally had to replace the aged upstairs ac and heating units.. Yesterday the new units were…

Install ACHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
mitchell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system installation+ Responsiveness+ Punctuality+ Quality

Price

$135-59% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 54%Overpriced 3%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
A/C system repair58$216–$807
HVAC system repair54$205–$959
Heating system repair40$161–$1.2k
A/C system maintenance37$39–$393
HVAC system maintenance36$37–$295
Heating system maintenance34$39–$251
Repair HVAC23$224–$535
A/C preventive maintenance14$104–$621

Compare with

Promax Service Group logoPromax Service GroupExperts Score 100Sunnyvale · 5.00★Nur HVAC logoNur HVACExperts Score 96Sunnyvale · 4.95★United HVAC, Plumbing & Electrical logoUnited HVAC, Plumbing & ElectricalExperts Score 96Sunnyvale · 4.98★