Auto glass shop · Milwaukee, WI · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%32+2.3Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 68 auto glass repairiPosition by Experts Score among all companies we track in this category. · better than 57%
4.9★★★★★207 Google reviews · 9 photos
97%five-star reviews
4.88★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite fast same-day service, with many windshields or windows replaced in under an hour, alongside friendly staff and competitive pricing. Recurring themes include easy appointment scheduling and professional installation, though some reviewers noted that the business often requires cash payment. A few low-star reviews highlighted issues with work quality, such as visible glue or resin voids, and one instance of a significant delay between the scheduled arrival time and actual service completion.
Google rating: 4.9 out of 5 from 207 reviews (97% five-star).
Reviews on this page: 207 Google reviews (189 with written comments, 6 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 24, 2026.
Service: Auto Glass Repair serving Milwaukee, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other auto glass repair
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SameDay AutoGlassAuto Glass Repair median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SameDay AutoGlass: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SameDay AutoGlass: 96/100 on this factor. Category median: 91.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SameDay AutoGlass: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SameDay AutoGlass: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SameDay AutoGlass: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SameDay AutoGlass: 32/100 on this factor. Category median: 53.D
32
Bar = this company · dark tick = category median.
Star ratings
207 Google reviews we collected
4.9of 5
5 stars20197%
4 stars21%
3 stars21%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 189 written reviews
99%praise
Praise42499%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1280%
Reasonable213%
Overpriced00%
Not sure17%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response11828%
Staff & attitude8319%
Quality & results7117%
Price & value7117%
Would recommend7117%
Honesty & trust82%
Communication61%
What customers talk about
We read 189 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The service was professional, fast, and hassle-free.”
“The technician was prompt, efficient and knowledgeable.”
“I'll recommend to everyone and anyone, great service.”
“These guys were awesome it’s affordable it’s quick and convenient the staff is great very friendly”
“I was told, "There's nothing I can do for you, unless you want to buy a whole new windshield and we take the price of the repair off the cost of the new glass"”
“I highly recommend them to anyone who needs auto glass repair or replacement!”
“Genuinely a great experience and always at a great price :)”
“The staff was friendly, knowledgeable, and easy to work with.”
People customers mention
Connie29 reviews
Matthew24 reviews
Mathew3 reviews
Matt3 reviews
Safelite3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SameDay AutoGlass for 6 kinds of job. Pick one to see what they paid and said.
BBlanka2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing service.
⭐⭐⭐⭐⭐
Great experience from start to finish! The service was professional, fast, and hassle-free. They did an excellent job replacing my windshield, and everything looks great. The staff was friendly, knowledgeable, and easy to work with. I highly recommend them to anyone who needs auto glass repair or replacement!
Great priceAuto windshield replacement
JJohnLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
Great service, friendly and knowledgeable technician. A great experience at a good price.
Great priceAuto windshield repair
JJudy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The guy that came to fix my window was very pleasant and professional, also they do price match....... I'll recommend to everyone and anyone, great service..... I give Auto glass more than five stars, of is possible I'll give them 10 plus....
Great priceAuto windshield repairInstallation
KK6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
These guys were awesome it’s affordable it’s quick and convenient the staff is great very friendly
Auto windshield repair
NNancy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The staff was fantastic, and they replaced my windshield quickly and at a great price! They even took me in on the same day and completed the job in under an hour. Definitely recommend.
Great priceAuto windshield repair
RRoger1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
It was a pleasure working with Sameday Autoglass. Connie made it so fast and easy. Tony turned out great. Would highly recommend
Amazing service.
⭐⭐⭐⭐⭐
Great experience from start to finish! The service was professional, fast, and hassle-free. They did an excellent job replacing my windshield, and everything looks great. The staff was friendly, knowledgeable, and easy to work with. I highly recommend them to anyone who needs auto glass repair or replacement!
Price assessment: Great price
Services: Auto windshield replacement
Response from the owner · a week ago
Blanka, Thank you so much for your kind words. We strive for 100% customer satisfaction because we love our customers. Thank you for choosing our team at Sameday Autoglass.
M
Mav V2 reviewsiTotal number of Google reviews Mav has written across all businesses on Google Maps, not just this one.
The guy that came to fix my window was very pleasant and professional, also they do price match....... I'll recommend to everyone and anyone, great service..... I give Auto glass more than five stars, of is possible I'll give them 10 plus....
Price assessment: Great price
Services: Auto windshield repair, Installation
Response from the owner · 3 months ago
Judy, Thank you for choosing our team at Sameday Autoglass. We appreciate your business.
J
J C3 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Ben the tech was professional and did a great job. I will use them again.
Price assessment: Great price
Services: Auto windshield repair
Response from the owner · 3 months ago
J C, Thank you for your business.
C
Caroline Friberg WardLocal Guide · 25 reviewsiTotal number of Google reviews Caroline has written across all businesses on Google Maps, not just this one.
