Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Customers frequently cite punctuality, thoroughness, and fair pricing when describing carpet, window, and furniture cleaning services. Positive feedback highlights professional conduct, efficient stain removal, and clear communication regarding costs. However, low-star reviews indicate recurring issues with poor customer service and unexpected cost increases during water damage restoration, alongside complaints about insufficient attention to specific stained areas and lack of itemized receipts.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
62 Google reviews we collected
Phrases our text analysis found in 53 written reviews
Price verdicts customers left with their Google review
Middle half of what 28 customers paid ($176–$555) · gold mark = category median.
How often each topic comes up in the written reviews
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The ladies that cleaned my house were very thorough and efficient!”
“They are on time and take care as if they are in their own home.”
“very thorough work by your 2 employees who were very respectful of my house and my window seat cushions which they cleaned.”
“…work they did looks great very clean, responsive and professional we will use them again…”
“It’s rare to find such high-quality service at a fair price.”
“They were prompt, answered my questions and did a fantastic job.”
“Not only were they able to get us an appointment on very short notice, but they were also very clear and upfront with costs and time.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired San Luis Carpet Cleaning for 5 kinds of job. Pick one to see what they paid and said.
We had the Steam carpet cleaning service. The carpet was needing to be cleaned.. I was very happy with the results. The cleaning service was prompt, and timely. On time, professional and friendly.. we can recommend them, Lori !!
Three girls came they were all excellent. They all worked very hard and I really have no complaints at all. I would have them back and refer them to other people.
They did a great job. Spotless. Very happy with their service. Professional. On time.
very thorough work by your 2 employees who were very respectful of my house and my window seat cushions which they cleaned.
Very dependable carpet cleaner. I have used them for the 20 years that we have owned our condo in San Luis Opispo.
San Luis Carpet Cleaning did a GREAT job cleaning the carpets in our Morro Bay home. We will definitely use them next time.
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 19 | $170–$347 |
| General carpet cleaning | 9 | $170–$310 |
| Upholstery cleaning | 7 | $164–$310 |
| Pet stain & odor removal | 4 | — |
| Area rug cleaning | 3 | $131–$366 |
4.8 ★★★★★ 62 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The ladies that cleaned my house were very thorough and efficient!
We had the Steam carpet cleaning service. The carpet was needing to be cleaned.. I was very happy with the results. The cleaning service was prompt, and timely. On time, professional and friendly.. we can recommend them, Lori !!
Three girls came they were all excellent. They all worked very hard and I really have no complaints at all. I would have them back and refer them to other people.
Very efficient to complete the work
They did a great job. Spotless. Very happy with their service. Professional. On time.
Thank you for your feedback. We sincerely apologize that your windows were left with water spots after the cleaning. That is not the level of quality we strive to provide. We would appreciate the opportunity to make this right. Please contact us at your convenience, and we'd be happy to come back out and take care of the issue. Your satisfaction is very important to us, and we appreciate the chance to earn your trust. Thank you again for bringing this to our attention.
Good quality service at a reasonable price!
Thank you so much for your wonderful review, Karla! We’re delighted to hear you were happy with our service and pricing. Your satisfaction means a lot to us. We look forward to serving you again! – The San Luis Carpet Cleaning Team
very thorough work by your 2 employees who were very respectful of my house and my window seat cushions which they cleaned.
Very courteous and respectful technicians and the finished job was great!
Very dependable carpet cleaner. I have used them for the 20 years that we have owned our condo in San Luis Opispo.
San Luis Carpet Cleaning did a GREAT job cleaning the carpets in our Morro Bay home. We will definitely use them next time.
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
