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San Luis Movers & Junk Removal

Garbage collection service · San Luis Obispo, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#27 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 88%
5.0 ★★★★★ 69 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Sep 2026latest review

San Luis Movers & Junk Removal at a glance

Google reviewers rate San Luis Movers & Junk Removal five stars based on sixty-nine reviews, with the owner responding to ninety-three percent of comments. Customers frequently cite punctuality, transparent pricing, and efficient handling of furniture and appliance removals as key positives. Recurring themes include friendly communication, careful attention to detail to prevent property damage, and flexible scheduling for recurring service needs. No common criticisms appear in the provided excerpts, which consist entirely of five-star feedback.

  • Google rating: 5.0 out of 5 from 69 reviews (100% five-star).
  • Reviews on this page: 69 Google reviews (53 with written comments, 1 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: September 26, 2026.
  • Service: Mover serving San Luis Obispo, California.

Data from Google, last updated November 1, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction99Reliability97Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 97 (median 90)Craft & service: 99 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)
This companyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.San Luis Movers & Junk Removal: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.San Luis Movers & Junk Removal: 97/100 on this factor. Category median: 90.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.San Luis Movers & Junk Removal: 99/100 on this factor. Category median: 93.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.San Luis Movers & Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.San Luis Movers & Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

69 Google reviews we collected

  • 5 stars69100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 53 written reviews

  • Praise12898%
  • Complaints32%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3325%
  • Speed & response2922%
  • Price & value2116%
  • Would recommend2015%
  • Quality & results1814%
  • Honesty & trust65%
  • Communication43%

What customers talk about

We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Up front pricing, easy to schedule, on time, attentive to detail, they were careful to prevent damage.”
  • “Andy and his team were responsive, friendly, on-time and reasonably priced.”
  • “Great customer service, efficient work, fair price, and very friendly owner.”
  • “I would recommend them to anyone looking for a junk hauler.”
  • “Great experience, Alex was a pleasure to work with.”
    “They handle all of my projects with care, ensuring nothing is damaged.”
  • “They genuinely just want to help people, and it’s so refreshing to work with companies like that.”
  • “Their communication is seamless from start to finish, making the entire process stress-free.”

People customers mention

  • Sandy 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired San Luis Movers & Junk Removal for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Zack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Up front pricing, easy to schedule, on time, attentive to detail, they were careful to prevent damage. Great experience, Alex was a pleasure to work with.

Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Andy and his team were responsive, friendly, on-time and reasonably priced. I can highly recommend them.

Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We've used San Luis Movers & Junk Removal multiple times and multiple projects. The work is always excellent, the team is professional and kind. couldn't ask for me.

Gustav1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great customer service, efficient work, fair price, and very friendly owner. They genuinely just want to help people, and it’s so refreshing to work with companies like that. I would recommend them to anyone looking for a junk hauler.

c.c3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have used san Luis movers and junk removal twice now. Exceptional service and an old time family feel of business. It felt like this small mom/pop business truly was sincere with the dealings and more than fair with the price. No hagles, very transparent . Will use again .

Zara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have had great experiences with San Luis Movers & Junk Removal. Their communication is seamless from start to finish, making the entire process stress-free. They handle all of my projects with care, ensuring nothing is damaged. I am always impressed with their proactive approach and ability to advise on any…

Photos

Customer reviews

5.0 ★★★★★ 69 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Zack Woods3 reviewsTotal number of Google reviews Zack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Up front pricing, easy to schedule, on time, attentive to detail, they were careful to prevent damage. Great experience, Alex was a pleasure to work with.

Tom Troxel1 reviewTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Andy and his team were responsive, friendly, on-time and reasonably priced. I can highly recommend them.

Barbara Bogner2 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So fast and polite and I highly recommend them.

Laddie Gorski3 reviewsTotal number of Google reviews Laddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sandy is so wonderful and helpful. He is always here when I need him!

Response from the owner · a year ago

Thank You Laddie! I've enjoyed helping you clean out your houses and help you with your projects. I hope you're enjoying your new home.

Karen Tillman5 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We've used San Luis Movers & Junk Removal multiple times and multiple projects. The work is always excellent, the team is professional and kind. couldn't ask for me.

Response from the owner · a year ago

Karen, thank you for taking the time to write a review. I always enjoy helping you and Travis with your removal projects. Thanks again!

Gustav King1 reviewTotal number of Google reviews Gustav has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great customer service, efficient work, fair price, and very friendly owner. They genuinely just want to help people, and it’s so refreshing to work with companies like that. I would recommend them to anyone looking for a junk hauler.

Response from the owner · a year ago

Gustav, thank you for letting me help you with your project. I really appreciate you taking the time to write me a review. I would be happy to help you anytime. Thanks again!

c.c mm3 reviewsTotal number of Google reviews c.c has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have used san Luis movers and junk removal twice now. Exceptional service and an old time family feel of business. It felt like this small mom/pop business truly was sincere with the dealings and more than fair with the price. No hagles, very transparent . Will use again .

Response from the owner · 2 years ago

Thank you for letting us help you with your recent removal project. I really appreciate you leaving us such a kind review.

Zara Khan4 reviewsTotal number of Google reviews Zara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had great experiences with San Luis Movers & Junk Removal. Their communication is seamless from start to finish, making the entire process stress-free. They handle all of my projects with care, ensuring nothing is damaged. I am always impressed with their proactive approach and ability to advise on any obstacles that come up. Highly recommend their services!

Response from the owner · 2 years ago

Zara, thank you for taking the time to leave us a review. I really appreciate the kind words. I'm happy to help you anytime. :-)

CMLocal Guide · 11 reviewsTotal number of Google reviews CM has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've used San Luis Movers about four times to deal with complicated furniture removals and installations for a three story home - not only are they friendly and helpful, but they have helped me figure out how to remove pieces without hiring a crane and incurring extra costs. Really appreciate their kindness and professionalism. Will be using their services again.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago

Chelsea, thank you for the repeat business and allowing us to help your removal project. I really appreciate working with you 😊

Neal BretonLocal Guide · 184 reviewsTotal number of Google reviews Neal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, responsive and affordable, they are my go-to business for junk removal.

Response from the owner · 2 years ago

Neal, thanks for taking the time to write us a review. I'm happy to help you with any of your junk removal projects.

San Luis Movers & Junk Removal on Google Maps →

Business details