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San Luis Movers & Junk Removal

Garbage collection service · San Luis Obispo, CA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#80 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 64%
5.0 ★★★★★ 157 Google reviews · 24 photos
99%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review

San Luis Movers & Junk Removal at a glance

Customers describe San Luis Movers & Junk Removal as punctual, efficient, and reasonably priced for tasks including furniture moves, garage cleanouts, and curbside pickup. Reviewers frequently highlight the owner’s direct communication, quick scheduling, and professional demeanor. However, a minority of low-star reviews criticize billing practices, specifically noting discrepancies between agreed-upon services and final trailer-load charges, alongside difficulties in confirming details via text.

  • Google rating: 5.0 out of 5 from 157 reviews (99% five-star).
  • Reviews on this page: 157 Google reviews (143 with written comments, 1 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 22, 2026.
  • Service: Mover serving San Luis Obispo, California.

Data from Google, last updated November 1, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction95Reliability92Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 95 (median 93)Reliability: 92 (median 90)Craft & service: 99 (median 93)Value: 100 (median 100)Momentum: 100 (median 100)
This companyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.San Luis Movers & Junk Removal: 95/100 on this factor. Category median: 93.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.San Luis Movers & Junk Removal: 92/100 on this factor. Category median: 90.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.San Luis Movers & Junk Removal: 99/100 on this factor. Category median: 93.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.San Luis Movers & Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.San Luis Movers & Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

157 Google reviews we collected

  • 5 stars15599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 143 written reviews

  • Praise34399%
  • Complaints51%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price450%
  • Reasonable450%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response8825%
  • Staff & attitude8324%
  • Would recommend5616%
  • Price & value5516%
  • Quality & results3711%
  • Communication175%
  • Honesty & trust123%

What customers talk about

We read 143 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “These guys worked quickly and went of their way to help us out.”
  • “Oh wow - I thought the key words were going into some kind of ai overall review - not wind up being my review lol.”
  • “Just solid company all around would recommend to anyone looking for a junk removal service.”
    “Would not recommend.”
  • “About the "Great Price" google quoted for me, that was more to the price adjustment because some of the stuff was in better condition.”
  • “I have used San Luis Obispo Junk Removal for many years and they provide a great service!”
    “Terrible experience would not recommend if going through life changing events they’ll take advantage.”
  • “Overall, friendly, professional, the price was right for me and they stayed in communication for updates.”
  • “Quick to respond, upfront about pricing and on-time.”

People customers mention

  • Sandy 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired San Luis Movers & Junk Removal for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

These guys worked quickly and went of their way to help us out. They are gentlemen professionals.

Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miracle workers. Cleaned out a 40 year packed garage. Professional, on time, respectful and hardworking. Will have the crew back to clean out a barn.

Great price
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Oh wow - I thought the key words were going into some kind of ai overall review - not wind up being my review lol. Let me elaborate, we scheduled on what I thought would be short noticed but they were able to work me in. When they came out, they were quick and clean. About the "Great Price" google quoted for me,…

Great price
Cristy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sandy and his helper(s) are always very popular rodessional , good with pricing and efficient. He has a family feel that seems lost these day

GlenLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

San Luis Movers are excellent! Needed to move heavy bedroom & living room furniture from my home into the garage to be sold. I called & scheduled a flexible appt time that worked for the both of us. The moving crew was careful, professional & got the move completed in a timely manner. Appreciate this company a lot!

Reasonable price
Charlynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a old heavy couch that needed to be picked up shortly after I put it outside, so the HOA wouldn't fuss about it. I also didn't want to pay a lot to get it taken away. SLM&J were able to pick it up the next day and charged a fair amount to do so. I'll call them again when I have items to get rid of.

Photos

Customer reviews

5.0 ★★★★★ 157 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Coco Michelle1 reviewTotal number of Google reviews Coco has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional and easy to work with! Highly recommended.

  • Price assessment: Reasonable price
Response from the owner · 4 days ago

Thanks so much, Coco! We really appreciate the kind words and recommendation. It was a pleasure working with you, and we're glad you had a great experience.

Steven Belasco4 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys worked quickly and went of their way to help us out. They are gentlemen professionals.

Response from the owner · 4 days ago

Thanks so much, Steven! We're glad we could help get things cleaned up around the yard. I'll be sure to pass along the kind words to the guys. We really appreciate the recommendation!

Sandra Miscovich1 reviewTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miracle workers. Cleaned out a 40 year packed garage. Professional, on time, respectful and hardworking. Will have the crew back to clean out a barn.

  • Price assessment: Great price
Response from the owner · 4 days ago

Thanks so much, Sandra! We're glad we could help get the garage cleared out and take care of the furniture left behind by the previous owners. We appreciate the kind words and look forward to helping you with the barn next!

Daniel Winkelman3 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Oh wow - I thought the key words were going into some kind of ai overall review - not wind up being my review lol. Let me elaborate, we scheduled on what I thought would be short noticed but they were able to work me in. When they came out, they were quick and clean. About the "Great Price" google quoted for me, that was more to the price adjustment because some of the stuff was in better condition. Overall, friendly, professional, the price was right for me and they stayed in communication for updates.

  • Price assessment: Great price
Response from the owner · a month ago

Thanks so much for the 5 stars, Daniel! We really appreciate you calling us to help haul away the couch and desk. It was a pleasure helping you out in Grover Beach, and we’re glad we could make things a little easier. Thanks again for your support!

Cristy1 reviewTotal number of Google reviews Cristy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sandy and his helper(s) are always very popular rodessional , good with pricing and efficient. He has a family feel that seems lost these day

Response from the owner · a month ago

Cristy, Thank you so much! We really appreciate you continuing to call us when you need a hand with the your junk removal projects. It’s always great seeing you and helping get things cleaned up. We’re lucky to have such great customers here in SLO, and we really do try to treat everyone like family. Thanks again for the kind words and for continuing to support us! I hope you enjoy your new home! Thanks again!

Glen GrovesLocal Guide · 165 reviewsTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

San Luis Movers are excellent! Needed to move heavy bedroom & living room furniture from my home into the garage to be sold. I called & scheduled a flexible appt time that worked for the both of us. The moving crew was careful, professional & got the move completed in a timely manner. Appreciate this company a lot!

  • Price assessment: Reasonable price
Response from the owner · a month ago

Thanks Glen! We really appreciate the great review. You made it easy for us, and we’re glad we could help get the two bedroom sets moved upstairs for you. Always happy to help out here in Grover Beach. Thanks again for calling us and for taking the time to leave such a nice review!

Charlynn Ericson6 reviewsTotal number of Google reviews Charlynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a old heavy couch that needed to be picked up shortly after I put it outside, so the HOA wouldn't fuss about it. I also didn't want to pay a lot to get it taken away. SLM&J were able to pick it up the next day and charged a fair amount to do so. I'll call them again when I have items to get rid of.

Response from the owner · a month ago

Thanks Charlynn! We’re glad our curbside service worked out for you and that we could get that old couch picked up quickly. We appreciate you giving us a call here in Arroyo Grande, and we’re happy we could do it for a fair price. Thanks again for the great review, and we’ll be happy to help again anytime!

Gene McKeehan5 reviewsTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such an easy experience! Called, got an immediate response and accurate and very affordable estimate. Removal occurred with 24 hours. Definitely recommend and will use again for sure.

  • Price assessment: Great price
Response from the owner · a month ago

Thanks Gene! We really appreciate the great review. It was a pleasure helping you get the old patio chairs and some of the miscellaneous stuff hauled away. You were great to work with, and we’re glad we could make it easy for you. We’re always happy to help with junk removal in Arroyo Grande. Thanks again for calling us, and we’ll be happy to help anytime!

Debbie Heck5 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, friendly, and affordable. Best moving company ever!!

  • Price assessment: Great price
Response from the owner · a month ago

Thanks so much, Debbie! We really appreciate the great review. You made it easy for us having the refrigerator ready to go out front, and it was a pleasure working with you. We’re always happy to help with our curbside pickup service here in Los Osos. Thanks again for choosing us!

Jan Scanlin2 reviewsTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sandy was very professional and conscientious. He and Logan took their time and were careful with all the items. Sandy responded quickly to my text and put me in their schedule very promptly. Could not have been happier with what they did for me.

  • Price assessment: Reasonable price
Response from the owner · 3 months ago

Jan, thank you so much for taking the time to leave us such a nice review! We're grateful for your kind words and are so glad you had a great experience. We truly appreciate the opportunity to help with your move and your recommendation. If you ever need us again, we'd be happy to help. Thank you!

San Luis Movers & Junk Removal on Google Maps →

Business details