Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
SaniCare logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

SaniCare

Albuquerque, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 4.9★ from 341 Google reviews

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Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SaniCare is better than 95% of rug cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SaniCare is better than 98% of rug cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SaniCare is better than 88% of rug cleaning.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SaniCare is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SaniCare is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SaniCare is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired SaniCare for 8 kinds of job.

SaniCare for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 7 Google reviews tagged “Water damage-related mold removal”

Shawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

SaniCare provided exceptional, and fast service. The technicians performing the work did so with care and understanding - they put their heart into the work. Would highly recommend for all sanitation and remediation needs!

Mold inspectionWater damage-related mold removal
Jessi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

SaniCare is hands down my favorite! They always make my house look and smell clean and refreshed. I had them come do all the carpeting and tile. They even removed old caulk and some mold spots from my shower, cleaned the shower so well and caulked making it look brand new! The tile is cleaning and the carpet looks…

Carpet cleaningCarpet steam cleaningArea rug cleaning
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ron and his team are very professional. Fantastic job and would recommend them to anyone

Carpet cleaningMold remediationPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Serena5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome job! Technician was courteous and very professional on top of the superb restoration of our two showers and also cleaned up afterwards!! 10+ out of 10!!!

Water damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Jeffrey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired SaniCare to repair some water-damaged carpet and wood flooring. They also located and sealed the source of the leak causing the damage. They were careful, professional, and they cleaned up afterward beautifully. I can highly recommend SaniCare for repairs of this nature in your home.

General carpet cleaningFlooringMold inspection+ Responsiveness+ Punctuality+ Quality
RebeccaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Each experience that I have with Sanicare has been wonderful. They genuinely care about their clients and it shows!

Area rug cleaningGeneral carpet cleaningWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Resident5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningFlooring+ Responsiveness+ Punctuality+ Quality

Price

$315+39% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 61%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Flooring47$388–$1.1k
General carpet cleaning46$126–$277
Carpet steam cleaning40$146–$309
Area rug cleaning31$126–$404
Upholstery cleaning28$169–$297
Pet stain & odor removal18$126–$366
Carpet cleaning13$119–$271
Mold inspection7—

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