Experts Reviews · Company report
Sansone's Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sansone's Automotive

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sansone's Automotive is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sansone's Automotive is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sansone's Automotive is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sansone's Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sansone's Automotive for 8 kinds of job.

Sansone's Automotive for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 234
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “Auto engine diagnostic” · showing 40

gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great people honest. I have taken in 4 cars so far nothing but a good feeling thru the whole experience

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Blusoul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have enjoyed the service and trust of Sansone's automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable , fair…

Brake service & repairElectrical repairAir & cabin filter replacement
It'sLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you need an honest mechanic that isn’t going to “find” things that need to be fixed, that you can feel good about when you pick up your vehicle, that is 100% honest, reliable, straightforward, efficient, excellent communication, and goes out of their way to help you, then Samsones is who you’re looking for! Eric…

Reasonable priceElectrical repairExhaustGeneral repairs & maintenance
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AMAZING Service Very Trustworthy Loyal Helpful Friendly Kind my Daughter's Mercedes Service was Excellent Let me know all the problems with the car and repaired Everything that was wrong Very Fair Pricing Excellent Service 👏

Great priceAuto engine diagnosticTire rotationsBrakes
Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My husband was always the on that took care of car problems. It was new to me and I appreciated the kindness given to me. Explained all the things needing to be done.

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Friendly staff, took the extra effort to find and diagnose a problem that was a hot and miss problem. Got the repair done in timely manner.

Reasonable priceAuto engine diagnosticService not listed
KevinLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everything was explained to me up front. So, I wasn't surprised with any additional cost. Also, the staff was very cordial.

Reasonable priceAuto engine diagnostic
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, prompt analysis, reasonable price, no up selling

Reasonable priceAuto engine diagnostic
Kent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Absolutely awesome! I will taking all my vehicles this place in the future for service. My jeep was “brick” and they got it running again no time. Super happy!

Auto engine diagnostic
Julio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If I could give this shop 6 stars, I would. Brought my 2003 Lexus ES300 in on Feb. 13th last month dealing with issues like misfiring and bad rpm fluctuations when idle. Having had my car brought to 3 different mechanics prior, they tried and found no solution. Initially, since it was the 4th mechanic I was bringing…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
Lynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always a great staff and they really care about their customers

Great priceAuto engine diagnostic
carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am 100% Satisfied and Happy with every aspect of work done on my Ford Ranger Truck, I will go no other place for any work needed on my vehicle from now on. AAA +++ Great customer service !!!!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceElectrical
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic auto repair shop. Happy to leave a good review. Also love the fact that they speak to you in Laymans terms and explain to you the issue and the repair cost and which one is priority.👍💯

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
Nico8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great customer service From both Eric and guest facing employees. Even the way they answer the phone and speak to you is a refreshing reminder of what quality service is. They kept me informed throughout process, from receiving vehicle from tow company to initial diagnostics and were able to have repairs completed…

Great priceAuto engine diagnosticOil changeService not listed
LawrenceLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sansone’s is awesome. They have competitive pricing, are very trustworthy and provide exceptional customer service. I found them through a local advertisement which offer discounts on different services they provide. I have a 2009 VW Turbo that requires special attention and they were amazing. They greet you with…

Great priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
AlLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with the results! After a diagnostic check found out I had a bad master cylinder. Eric kept me informed on replacing it only to find out the new one was bad causing a delay. Coupon helped lowering the bill🙂

Reasonable priceAuto engine diagnosticService not listed
Janis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the only place I will take my car for repairs, they are professional and prompt 👍👍👍👍

ExhaustGeneral repairs & maintenanceAuto engine diagnostic
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you’re looking for an auto shop in the Henderson/Vegas area, we HIGHLY recommend Sansone’s Automotive. We brought our truck in with an unknown issue and they were so communicative, kind and QUICK. We left with a working truck and got updates frequently, with the best service we could ever ask for. Mac & her team are awesome!

Auto engine diagnostic
Wally6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Gr8 work. Friendly people

Auto exhaust system repairGeneral repairs & maintenanceAuto engine diagnostic
abraham4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast response and great service...

Auto engine diagnostic
Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve been coming to this auto shop now for years. Service is always top notch, great communication always pleasant to work with.

Air & cabin filter replacementAuto engine diagnosticWheel alignment
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I work an odd schedule and have difficulty both getting the car in and picking it up. They are always great about accommodating me and working to get me in and out with little trouble.

Auto engine diagnostic
Omar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my vehicle here a few weeks ago because it was running noisy. This sound was pretty concerning to me so I had Sansone's Automotive diagnose and repair the vehicle for me. Although the parts needed took a little longer to arrive to the shop as things of this nature happen in the mechanic world, Mike did a…

Auto maintenanceAuto engine diagnostic
Davida5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car was running rough. I had 2 bad experiences so I was not looking forward to finding a new repair shop at all. l saw all the positive reviews decided to give them a try. Initial contact was pleasant, Mike was very patient and helpful trying to pinpoint my cars issues. I was able to bring car the next morning.…

Brake service & repairAuto engine diagnosticGeneral repairs & maintenance
BonnieLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Staff was courteous & knowledgeable & our runs 100% better & you can't even tell that it's running! Even when you're outside of it with your hand on the cab! Now that's mighty fine work for a 2004 Ford truck! Thanks again for your service! 😜

Auto water leak repairAuto engine diagnostic
Dallas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thorough and quick. Will use again.

Auto engine diagnostic
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike Samsone and his team took good care of my vehicle. They did thorough diagnostics and were able to to get it to pass smog when two other places couldn't. They helped me with cost as well. They care about you and your vehicle at Samsone's. Would recommend.

Auto exhaust system repairAuto maintenanceElectrical
Carly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sansones is a reliable and trustworthy auto shop that we all are looking for. We have had our vehicles repaired there several times, they are always prompt, up front, and quality work. We will always take our vehicles here for repair

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Kerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I always do business at Sansone's, and plan to continue that in the future. Nice people.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
KGMLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I wish I could give them 10 stars! My Aunt and Uncle introduced me to Sansone's when I moved back out here almost 11 years ago and I have been going to them ever since. Chuck and his team are the best, they are understanding, honest, and treat you like family. I am a customer for life.

BatteryBrakesAuto engine diagnostic
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Sansone’s offers professional, fair and reliable auto service. I have been trusted them for many years and really have appreciated their quality service and lower costs compared with the dealership.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureAuto engine diagnosticTire rotationsVehicle Inspection
CherylEdited 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance
Patsy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic
Lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning
MichaelLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Victoria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Professionalism+ Value
Brenda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenance+ Professionalism
JarrodLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
julius3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism

Show more auto engine diagnostic reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 1%Not sure 5%

Jobs customers hired them for

Compare with