Experts Reviews · Company report
Sansone's Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sansone's Automotive

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sansone's Automotive is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sansone's Automotive is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sansone's Automotive is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sansone's Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sansone's Automotive for 8 kinds of job.

Sansone's Automotive for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Auto maintenance”

MoniqueLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Ever since we’ve moved here to Nevada and the Henderson area I was worried about finding a mechanic I could trust or an automotive service that was good. This company not only do I trust. I would tell friends and family about them because their service is very good.

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Gavin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

10/10. Definitely the best place I’ve taken my car. They know their stuff and they explain it well. I wish ever shop was like this one.

Great priceElectrical repairAuto maintenanceOil change
Ran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The pros at Sansone's Automotive are STILL THE BEST in the business! We're repeat customers - Sansone has serviced a few of our vehicles (Honda & Cadillac). These folks know what to look for, and they're AAA certified! Seriously, what more could anyone want? 🤷🌟🌟🌟🌟🌟

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have been going to Sansone’s Automotive for over 20 years. The reasons are honesty , quality, and the people there are just great human beings.

Great priceVehicle InspectionAuto maintenanceOil change
Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My husband was always the on that took care of car problems. It was new to me and I appreciated the kindness given to me. Explained all the things needing to be done.

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Russell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have used Samsone's for several years now they have always been honest, courteous, and have done a good job.

Auto maintenance
AngelaLocal Guide · 220 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were AWESOME. And my mechanic 🥵 Great prices and great work. Thanks guys. Definitely be back for more work 😉

Auto maintenance
Julio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If I could give this shop 6 stars, I would. Brought my 2003 Lexus ES300 in on Feb. 13th last month dealing with issues like misfiring and bad rpm fluctuations when idle. Having had my car brought to 3 different mechanics prior, they tried and found no solution. Initially, since it was the 4th mechanic I was bringing…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am 100% Satisfied and Happy with every aspect of work done on my Ford Ranger Truck, I will go no other place for any work needed on my vehicle from now on. AAA +++ Great customer service !!!!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceElectrical
richard10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Have had my oil changed at Sansone's for many years now. They are always prompt and conduct an inspection with an occasional suggestion for a future action to maintain proper performance of my vehicle. I have never found them to recommend something that was not needed. I will continue to use Sansone's Automotive for routine maintenance and needed repairs.

Reasonable priceAuto maintenance
Jim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent Service , honored all workmanship and delivered my vehicle on and time without issue. Thanks Again!!

Auto maintenance
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic auto repair shop. Happy to leave a good review. Also love the fact that they speak to you in Laymans terms and explain to you the issue and the repair cost and which one is priority.👍💯

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Customer care is amazing. They really take care to make sure my car is in good condition.

Reasonable priceBrake service & repairAuto maintenanceOil change
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Take my car and my granddaughter’s care here for service. Very reasonable and reliable.

Air & cabin filter replacementAuto maintenance
Rodney11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Carl, great mechanic. Front office staff grwat

Reasonable priceVehicle safety inspectionAuto maintenance
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Friendly and honest services.

General repairs & maintenanceAuto maintenance
LawrenceLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sansone’s is awesome. They have competitive pricing, are very trustworthy and provide exceptional customer service. I found them through a local advertisement which offer discounts on different services they provide. I have a 2009 VW Turbo that requires special attention and they were amazing. They greet you with…

Great priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time to this auto shop for oil and air filter change and transmission fluid change for my Honda civic and had a very good experience. Very helpful receptionists and even provided Lyft transport. I will definitely go back.

Reasonable priceAir & cabin filter replacementAuto maintenance
Janis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the only place I will take my car for repairs, they are professional and prompt 👍👍👍👍

ExhaustGeneral repairs & maintenanceAuto engine diagnostic
Bennie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My experience with Business was excellent. I would recommend their business to others.

Auto battery replacementGeneral repairs & maintenanceAuto maintenance
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My first experience with Sansone’s was very good. I was with another service provider locally for several years and was recently disappointed by them. Fool me once, shame on you. Fool me twice, shame on me.

General repairs & maintenanceTire rotationsAuto maintenance
CoreyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As always, Great professional service and a reasonable price. Always friendly and quick.

TransmissionBrakesAuto maintenance
AlLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am very happy with Sansone's Automotive as usual.Very dedicated staff and very straightforward. I got to know them 2 years ago and they are superb. Thank you

Air & cabin filter replacementAuto maintenanceElectrical
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I got my oil change done here and im really glad I choose to stop by! They explained everything to me and made me feel welcome. Oil change took about 40 minutes so it was a quick service. Would definitely come back!

Auto maintenanceOil change
Tracy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was my first time there and I was impressed. As a single woman, you never know what you’re going to get when it comes to car service. But the garage was well organized, all the staff were friendly and it was very professionally run. The best part was, the pricing was very reasonable and they didn’t try to tack on…

Auto maintenanceOil change
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was looking for a place to service my car and I thought I'd give Sansone a try. Boy was I impressed with the service I received and the way Chuck interacted with the customers as I waited on my car. The oil change I had done was quick and efficient and Chuck even showed me a potential problem with my car that I am…

Auto maintenanceOil change
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were great

Auto maintenanceBrakes
TeressaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Sansone’s since moving to Vegas 3 years ago. They service my Honda, and both older cars that my granddaughter has owned. Sansone’s is available, reliable, professional, honest, and up-to-date and knowledgeable. At first Mike and Chuck followed my requests for service but would also suggest and explain…

Auto brake repairAuto maintenanceBrake service & repair
RIO7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and great prices. I’m definitely going back to this shop for sure. Thank you guys.

Auto maintenance
Bruce10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sansone’s is the only Automotive business i trust, always awesome service. Thank you Chuck and team.

Auto maintenanceBatteryAir conditioning+ Punctuality+ Quality+ Professionalism
Chuck9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had new rear main seal, oil pan gasket and oil crossover cap seal replaced, along with oil and filter change. I can always count on Mike's crew to do a complete detailed job on my old truck. I only trust him to work on it. I walk away with confidence.

Auto maintenanceEngine repairGeneral repairs & maintenance
RaulLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sansone Automotive service was awesome great communication and repair for my condenser and radiator replacement i would definitely call them for service again

Auto A/C rechargeAuto maintenanceAir conditioning
Omar2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my vehicle here a few weeks ago because it was running noisy. This sound was pretty concerning to me so I had Sansone's Automotive diagnose and repair the vehicle for me. Although the parts needed took a little longer to arrive to the shop as things of this nature happen in the mechanic world, Mike did a…

Auto maintenanceAuto engine diagnostic
Austin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My car was overheating and leaking coolant and after hearing that Ford dealerships couldn't even look at my car for a month. I called Sansone's and am so happy I did. They were able to diagnosis and fix two different problems in my cars coolant system within 24 hours. Mike and Chuck were both so helpful and…

Auto maintenanceGeneral repairs & maintenance
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best service and price I’ve ever had when getting my vehicle fixed. And I am 53 years old. I put a post online and I will definitely be coming back for all of my automotive needs

Auto brake repairAuto maintenance
Amanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just took my car in for a routine oil change and vehicle inspection, which Sansone’s includes for free. I always schedule an appointment and they always get me in and out very quickly. They even mail out coupons with great discounts! They are very professional and the lobby is very clean and pleasant. Sansone’s has…

Auto maintenance
Brandon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike Samsone and his team took good care of my vehicle. They did thorough diagnostics and were able to to get it to pass smog when two other places couldn't. They helped me with cost as well. They care about you and your vehicle at Samsone's. Would recommend.

Auto exhaust system repairAuto maintenanceElectrical
KennethLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I am new to the area and was looking for an automotive shop near me for a regular scheduled maintenance on my Ford Fusion. There was also a roughness in the ride above a certain speed that had developed I wanted them to check out. I didn't know how to fully explain it, I just knew that something didn't feel right.…

Auto maintenanceBrake service & repair+ Punctuality+ Quality+ Professionalism
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceAuto maintenanceService not listed
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureAuto engine diagnosticTire rotationsVehicle Inspection
Bethany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Not sureAuto maintenance
KeishaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceGeneral repairs & maintenance
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenance
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceSteering & suspension repairWheel alignment
FAKE2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto maintenanceGeneral repairs & maintenance
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenance
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto maintenance
Germaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Rating only, no written review.

Auto maintenanceBrake service & repairAir conditioning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 1%Not sure 5%

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