Experts Reviews · Company report
Sansone's Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sansone's Automotive

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sansone's Automotive is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sansone's Automotive is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sansone's Automotive is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sansone's Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sansone's Automotive for 8 kinds of job.

Sansone's Automotive for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 241
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Brakes”

MoniqueLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Ever since we’ve moved here to Nevada and the Henderson area I was worried about finding a mechanic I could trust or an automotive service that was good. This company not only do I trust. I would tell friends and family about them because their service is very good.

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Kris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been there twice with two cars and they did a great job both times. Prices felt appropriate and staff is awesome.

Reasonable priceGeneral repairs & maintenanceBrakes
Blusoul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have enjoyed the service and trust of Sansone's automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable , fair…

Brake service & repairElectrical repairAir & cabin filter replacement
RileyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and helpful. This is my first time going there because I've heard such great things about their service. So far they are living up to the high standard I've heard about:-)

Great priceGeneral repairs & maintenanceVehicle InspectionBrakes
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

AMAZING Service Very Trustworthy Loyal Helpful Friendly Kind my Daughter's Mercedes Service was Excellent Let me know all the problems with the car and repaired Everything that was wrong Very Fair Pricing Excellent Service 👏

Great priceAuto engine diagnosticTire rotationsBrakes
Russell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have used Samsone's for several years now they have always been honest, courteous, and have done a good job.

Auto maintenance
Kat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I dont go anywhere else but here, they are amazing at what they do and fast too!!!

Reasonable priceGeneral repairs & maintenanceAuto brake repairBrakes
troopie31310 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Check engine light came on and it was an issue with a solenoid within the evaporation system. I had brakes repaired last spring but they also needed replacing. They were still under warranty so I was not charged for that. I also had filters replaced and the brake fluid replaced. The solenoid wasn’t in until the…

Reasonable priceAir & cabin filter replacementBrakesService not listed
carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am 100% Satisfied and Happy with every aspect of work done on my Ford Ranger Truck, I will go no other place for any work needed on my vehicle from now on. AAA +++ Great customer service !!!!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceElectrical
kenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My experience with this automotive company was excellent overall. The staff I worked with were professional, highly knowledgeable, and transparent throughout the process. When I received my vehicle, the final price was within the original estimate, which I greatly appreciated. The only issue I experienced was that…

Great priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
LawrenceLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sansone’s is awesome. They have competitive pricing, are very trustworthy and provide exceptional customer service. I found them through a local advertisement which offer discounts on different services they provide. I have a 2009 VW Turbo that requires special attention and they were amazing. They greet you with…

Great priceGeneral repairs & maintenanceElectricalAuto engine diagnostic
CoreyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As always, Great professional service and a reasonable price. Always friendly and quick.

TransmissionBrakesAuto maintenance
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Been coming to Sansone for years with my Scion. They are super efficient and honest. I trust them with all my vehicle repairs/maintenance

Air & cabin filter replacementGeneral repairs & maintenanceTire rotations+ Punctuality+ Quality+ Professionalism
S3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They did an amazing job! They were quick and the staff are all wonderful and super nice!

BrakesAir conditioningOil change
Elizabeth11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication and great work. We appreciated your professionalism and prompt delivery of the vehicle. Not all shops are equal in Vegas but we now know who to go to. Thank you very much. Jim & Liz Vickers

Auto brake repairAuto brake replacementBrakes
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Been going to Sansone's for over 20 years. Honest, reliable and dependable and friendly-cant ask for more. Absolute best in town-period.

Brakes+ Punctuality+ Quality+ Professionalism
Peggy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was spectacular customer was spectacular as well

Brake service & repairBrakesOil change
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great explanation of what needed to be done and done the same day.

Brakes
Dave1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Excellent service , professional and honest. Highly recommend . A small business with integrity. Hard to find .

Auto brake repairBrakesAir conditioning
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were great

Auto maintenanceBrakes
Shira7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I couldn’t be more please let with Sansone’s! Amazing and professional service - and at a reasonable price. My brakes have never worked better! Thank you!

Brakes
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called brakes were pulsing , had break’s done about a year ago - didn’t hesitate fixed under their warranty - no cost at all. Appreciate that they back up their work

Brakes
Hristo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding service and integrity. This will be my shop from now on.

Air & cabin filter replacementAuto brake replacementBrakes
Glen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sansone's has been fixing my cars for over 25 years. Great people and great work! Only place I go!

BrakesOil change
rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Sansone’s automotive is my favorite mechanic shop. They are knowledgeable and confident. I take all my families cars to them. The prices are fair and they communicate what the fix will entail and how much it will cost. It’s nice to have a mechanic you can trust.

Brake service & repairBrakes
Katt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Did a very good job and was very helpful and explained everything I needed to have done will be back for more work on my car

Brakes
Herma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★

They did the rear brakes on my car but they refuse to give us the brand name and the part number they installed brake job must include parts and labor on the invoice

Brakes
Harley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Let me start off by saying that the owner Mike and his staff were very professional. I took my car in due to my brakes squeaking. I am very knowledgable when it comes to the maintenance on my car. I have a 2014 Honda Civic and havent had any major issues on it. I looked at reviews online and took a chance. I also…

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have never met a more honest and reasonable mechanic in my entire life. Not only did they check certain things out for me on the car I thought needed fixing they outright told me that they were fine and didn't even charge me for checking them out. I will be returning to them for all of my future maintenance let…

BrakesAir conditioningGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Fabulous repair shop run by honest helpful customercentric people.

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
RyanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience every time!

Air & cabin filter replacementBrakesOil change+ Punctuality+ Quality+ Professionalism
KGMLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I wish I could give them 10 stars! My Aunt and Uncle introduced me to Sansone's when I moved back out here almost 11 years ago and I have been going to them ever since. Chuck and his team are the best, they are understanding, honest, and treat you like family. I am a customer for life.

BatteryBrakesAuto engine diagnostic
Bryant2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

True professionals. I trust Sansones Automotive with all of my vehicles. The mechanics are very fast and efficient. Mike and Chuck are very friendly and honest. I recommend them all day everyday.

BrakesGeneral repairs & maintenanceSteering & suspension repair+ Professionalism
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Sansone’s offers professional, fair and reliable auto service. I have been trusted them for many years and really have appreciated their quality service and lower costs compared with the dealership.

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Scott3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job by people you can trust

Brakes
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresBrakesOil change
Alena8 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceVehicle InspectionBrakes
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceBrakes
Heather5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

BrakesService not listed+ Punctuality+ Quality+ Professionalism
Jon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BatteryBrakesGeneral repairs & maintenance
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Brake service & repairBrakesOil change
Glenda4 years ago★★★★★

Rating only, no written review.

BrakesOil changeService not listed
Analisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Derreck5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBrakesOil change+ Punctuality+ Quality+ Professionalism
Bobby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesOil changeTires+ Punctuality+ Quality+ Professionalism
John6 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 1%Not sure 5%

Jobs customers hired them for

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