Experts Reviews · Company report
Sansone's Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sansone's Automotive

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sansone's Automotive is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sansone's Automotive is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sansone's Automotive is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sansone's Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sansone's Automotive for 8 kinds of job.

Sansone's Automotive for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 216
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 131 Google reviews tagged “General repairs & maintenance” · showing 40

MoniqueLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Ever since we’ve moved here to Nevada and the Henderson area I was worried about finding a mechanic I could trust or an automotive service that was good. This company not only do I trust. I would tell friends and family about them because their service is very good.

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great people honest. I have taken in 4 cars so far nothing but a good feeling thru the whole experience

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Kris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Been there twice with two cars and they did a great job both times. Prices felt appropriate and staff is awesome.

Reasonable priceGeneral repairs & maintenanceBrakes
AsiaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They have never failed me. They are professional, kind, and great to interact with. What's most important is knowing that they are honest!!

General repairs & maintenanceAuto brake repair
William9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and courteous staff. Shop was very clean. They fixed my vehicle at a reasonable price and did not try to upsell me. I will definitely return the next time I am in need of repairs. I highly recommend!!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job. Work completed very quickly. My car is running like it is happy! Thank you so much

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Ran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The pros at Sansone's Automotive are STILL THE BEST in the business! We're repeat customers - Sansone has serviced a few of our vehicles (Honda & Cadillac). These folks know what to look for, and they're AAA certified! Seriously, what more could anyone want? 🤷🌟🌟🌟🌟🌟

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Blusoul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have enjoyed the service and trust of Sansone's automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable , fair…

Brake service & repairElectrical repairAir & cabin filter replacement
It'sLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

If you need an honest mechanic that isn’t going to “find” things that need to be fixed, that you can feel good about when you pick up your vehicle, that is 100% honest, reliable, straightforward, efficient, excellent communication, and goes out of their way to help you, then Samsones is who you’re looking for! Eric…

Reasonable priceElectrical repairExhaustGeneral repairs & maintenance
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Quick service on satisfied customer.. hard to find a loyal and dependable auto service center. I have both my vehicles serviced here. Im especially impressed with a video or pictures of what any problem has occurred on either of the vehicles. I do like they go through the vehicles on a detailed work sheet…

Customer photo from Ken's review
Brake service & repairGeneral repairs & maintenanceSteering & suspension repair
GabeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Exceptional communication By Eric and Cita. Great customer service. Chuck, I'm assuming is their lead mechanic, also has great communication and performed great work on my 04 Ram 1500. Drives better now then when I bought it 3 years ago. I've taken this truck to 3 different mechanics, and most of them had differing…

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceVehicle Inspection
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service was quick, easy and painless.

General repairs & maintenance
RileyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and helpful. This is my first time going there because I've heard such great things about their service. So far they are living up to the high standard I've heard about:-)

Great priceGeneral repairs & maintenanceVehicle InspectionBrakes
Gabriela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Went to Sansone because they were the closest shop that wasn’t a big brand name company. I was nervous because I knew I needed a lot of work done, and though out the entire process of getting my car repaired, and oil changed, the team at Sansone was incredible. They were so friendly and transparent with everything…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrake service & repair
Eileen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Making the appointment was very pleasant, the reception was cordial. After service completion, again the receptionist was friendly and helpful.

Reasonable priceGeneral repairs & maintenance
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had my window fixed (needed to replace the motor) and oil changed. Service personnel were professional and courteous. I have had my other cars serviced here as well. They do great work and I highly recommend them.

Reasonable priceGeneral repairs & maintenance
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Eric and the team at Sansones Are fantastic. They are honest genuine, and they do great work. Prices are fair and I’ve always gotten my car in in a timely manner and gotten it back when promised. We have been using them for multiple cars over the past 10 years and they always have done a great job. I would highly…

Reasonable priceGeneral repairs & maintenanceOil change
Geri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I am always satisfied with your work and honesty, as a women i really appreciate that. Everyone is always so nice and very honest.

Great priceGeneral repairs & maintenance
ericLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience from start to finish. Quick scheduling; clear communication; work done as promised; work completed quickly; fair pricing.

Great priceGeneral repairs & maintenanceVehicle InspectionBrake service & repair
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They are always courteous professional and helpful. Chuck Erec and entire staff are always the best. They may not always be the least expensive but they give the best service and I’ve never had to take my car back because I wasn’t happy with something. Thanks for all you do.

General repairs & maintenance
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From the very beginning when I called, they were helpful and able to make an appointment for me quickly. The repair was completed within one day and they provided options to me as well as recommendations. The communication was excellent and they patiently explained everything to me which made me feel comfortable. My…

Reasonable priceGeneral repairs & maintenance
MelLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I typically took my car to a family friend to have my oil changes done, but this time I decided to take it to a shop to have it properly checked. Luckily I did with Sansone’s Automotive, because they were very helpful and trustworthy. I was always nervous to take my car to a shop out of fear I would get charged for…

Reasonable priceGeneral repairs & maintenanceOil change
Anne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My husband was always the on that took care of car problems. It was new to me and I appreciated the kindness given to me. Explained all the things needing to be done.

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Walt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sansone’s was terrific! We had a repair quote within an hour and they kept us informed on the progress daily. THANK YOU ALL AT SANSONES! 👍🏻❤️

Reasonable priceGeneral repairs & maintenance
Lois9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been coming here for many years for service. I always feel like I’m being treated fairly!

General repairs & maintenance
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Excellent place to keep your car well maintained. The staff is very knowledgeable, professional, and friendly. I felt confident that my vehicle was in good hands. I will definitely be returning for my regular maintenance and highly recommend them to others!

Air & cabin filter replacementGeneral repairs & maintenanceTire rotations
scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great shop, honest on what needs to be done now, and what needs to be taken care of at a later time..

Great priceGeneral repairs & maintenanceTransmission repairOil change
Julio2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

If I could give this shop 6 stars, I would. Brought my 2003 Lexus ES300 in on Feb. 13th last month dealing with issues like misfiring and bad rpm fluctuations when idle. Having had my car brought to 3 different mechanics prior, they tried and found no solution. Initially, since it was the 4th mechanic I was bringing…

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
SaeedLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★

I’m updating my review to reflect my overall experience with this shop. It’s a bit long, but worth reading to the end. In February 2026, I brought my 2018 Subaru Outback (68k miles) in for an external oil leak inspection. Dye was added and I returned after 5 days. I was shown oil visible at the bottom of the…

Customer photo from Saeed's review
General repairs & maintenance
Kat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I dont go anywhere else but here, they are amazing at what they do and fast too!!!

Reasonable priceGeneral repairs & maintenanceAuto brake repairBrakes
Shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

As always great care and quick service TY

General repairs & maintenance
carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am 100% Satisfied and Happy with every aspect of work done on my Ford Ranger Truck, I will go no other place for any work needed on my vehicle from now on. AAA +++ Great customer service !!!!

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceElectrical
kenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My experience with this automotive company was excellent overall. The staff I worked with were professional, highly knowledgeable, and transparent throughout the process. When I received my vehicle, the final price was within the original estimate, which I greatly appreciated. The only issue I experienced was that…

Great priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I fell this is a safe & honest place to have my car repaired.

Great priceGeneral repairs & maintenanceTire rotationsAuto battery maintenance
Jesse7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Transparency was great service great price was good great experience!!!!

Reasonable priceGeneral repairs & maintenance
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Fantastic auto repair shop. Happy to leave a good review. Also love the fact that they speak to you in Laymans terms and explain to you the issue and the repair cost and which one is priority.👍💯

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
JenniferLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Sansones damaged my hood while my vehicle was in their shop. Mac, the owner, said they reviewed the surveillance videos and "they padded everything when they opened the hood". I do not believe this for the simple fact that I had just washed and waxed my vehicle's hood two days prior to this and it was not damaged.…

Not sureGeneral repairs & maintenance
Vanessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

As a woman, it can sometimes be difficult to find mechanics you can truly trust, so I’m very happy and grateful to have been referred to Samson’s Automotive. They are reliable, honest, and operate with integrity. I highly recommend them to anyone looking for trustworthy and skilled mechanics. Eric always takes the…

Great priceGeneral repairs & maintenance
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Friendly and honest services.

General repairs & maintenanceAuto maintenance
Imad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

A coworker recommended this place. Very honest and upfront. They inspected my car and told me exactly what is wrong with it. Informed me the broken part is under recall and didn’t even charge for inspection. Definitely will go back and recommend to others. Love the honesty.

Reasonable priceGeneral repairs & maintenanceBrake service & repair

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 1%Not sure 5%

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