How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESansone's Automotive
Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Sansone's Automotive for 8 kinds of job.
Sansone's Automotive for general repairs & maintenance
Clear ✕All 131 Google reviews tagged “General repairs & maintenance” · showing 100
Ever since we’ve moved here to Nevada and the Henderson area I was worried about finding a mechanic I could trust or an automotive service that was good. This company not only do I trust. I would tell friends and family about them because their service is very good.
Great people honest. I have taken in 4 cars so far nothing but a good feeling thru the whole experience
Been there twice with two cars and they did a great job both times. Prices felt appropriate and staff is awesome.
They have never failed me. They are professional, kind, and great to interact with. What's most important is knowing that they are honest!!
Very professional and courteous staff. Shop was very clean. They fixed my vehicle at a reasonable price and did not try to upsell me. I will definitely return the next time I am in need of repairs. I highly recommend!!
Great job. Work completed very quickly. My car is running like it is happy! Thank you so much
The pros at Sansone's Automotive are STILL THE BEST in the business! We're repeat customers - Sansone has serviced a few of our vehicles (Honda & Cadillac). These folks know what to look for, and they're AAA certified! Seriously, what more could anyone want? 🤷🌟🌟🌟🌟🌟
I have enjoyed the service and trust of Sansone's automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable , fair…
If you need an honest mechanic that isn’t going to “find” things that need to be fixed, that you can feel good about when you pick up your vehicle, that is 100% honest, reliable, straightforward, efficient, excellent communication, and goes out of their way to help you, then Samsones is who you’re looking for! Eric…
Quick service on satisfied customer.. hard to find a loyal and dependable auto service center. I have both my vehicles serviced here. Im especially impressed with a video or pictures of what any problem has occurred on either of the vehicles. I do like they go through the vehicles on a detailed work sheet…
Exceptional communication By Eric and Cita. Great customer service. Chuck, I'm assuming is their lead mechanic, also has great communication and performed great work on my 04 Ram 1500. Drives better now then when I bought it 3 years ago. I've taken this truck to 3 different mechanics, and most of them had differing…
The service was quick, easy and painless.
Very friendly and helpful. This is my first time going there because I've heard such great things about their service. So far they are living up to the high standard I've heard about:-)
Went to Sansone because they were the closest shop that wasn’t a big brand name company. I was nervous because I knew I needed a lot of work done, and though out the entire process of getting my car repaired, and oil changed, the team at Sansone was incredible. They were so friendly and transparent with everything…
Making the appointment was very pleasant, the reception was cordial. After service completion, again the receptionist was friendly and helpful.
I had my window fixed (needed to replace the motor) and oil changed. Service personnel were professional and courteous. I have had my other cars serviced here as well. They do great work and I highly recommend them.
Eric and the team at Sansones Are fantastic. They are honest genuine, and they do great work. Prices are fair and I’ve always gotten my car in in a timely manner and gotten it back when promised. We have been using them for multiple cars over the past 10 years and they always have done a great job. I would highly…
I am always satisfied with your work and honesty, as a women i really appreciate that. Everyone is always so nice and very honest.
Great experience from start to finish. Quick scheduling; clear communication; work done as promised; work completed quickly; fair pricing.
They are always courteous professional and helpful. Chuck Erec and entire staff are always the best. They may not always be the least expensive but they give the best service and I’ve never had to take my car back because I wasn’t happy with something. Thanks for all you do.
From the very beginning when I called, they were helpful and able to make an appointment for me quickly. The repair was completed within one day and they provided options to me as well as recommendations. The communication was excellent and they patiently explained everything to me which made me feel comfortable. My…
I typically took my car to a family friend to have my oil changes done, but this time I decided to take it to a shop to have it properly checked. Luckily I did with Sansone’s Automotive, because they were very helpful and trustworthy. I was always nervous to take my car to a shop out of fear I would get charged for…
My husband was always the on that took care of car problems. It was new to me and I appreciated the kindness given to me. Explained all the things needing to be done.
Sansone’s was terrific! We had a repair quote within an hour and they kept us informed on the progress daily. THANK YOU ALL AT SANSONES! 👍🏻❤️
Been coming here for many years for service. I always feel like I’m being treated fairly!
Excellent place to keep your car well maintained. The staff is very knowledgeable, professional, and friendly. I felt confident that my vehicle was in good hands. I will definitely be returning for my regular maintenance and highly recommend them to others!
Great shop, honest on what needs to be done now, and what needs to be taken care of at a later time..
If I could give this shop 6 stars, I would. Brought my 2003 Lexus ES300 in on Feb. 13th last month dealing with issues like misfiring and bad rpm fluctuations when idle. Having had my car brought to 3 different mechanics prior, they tried and found no solution. Initially, since it was the 4th mechanic I was bringing…
I’m updating my review to reflect my overall experience with this shop. It’s a bit long, but worth reading to the end. In February 2026, I brought my 2018 Subaru Outback (68k miles) in for an external oil leak inspection. Dye was added and I returned after 5 days. I was shown oil visible at the bottom of the…
I dont go anywhere else but here, they are amazing at what they do and fast too!!!
As always great care and quick service TY
I am 100% Satisfied and Happy with every aspect of work done on my Ford Ranger Truck, I will go no other place for any work needed on my vehicle from now on. AAA +++ Great customer service !!!!
My experience with this automotive company was excellent overall. The staff I worked with were professional, highly knowledgeable, and transparent throughout the process. When I received my vehicle, the final price was within the original estimate, which I greatly appreciated. The only issue I experienced was that…
I fell this is a safe & honest place to have my car repaired.
Transparency was great service great price was good great experience!!!!
Fantastic auto repair shop. Happy to leave a good review. Also love the fact that they speak to you in Laymans terms and explain to you the issue and the repair cost and which one is priority.👍💯
Sansones damaged my hood while my vehicle was in their shop. Mac, the owner, said they reviewed the surveillance videos and "they padded everything when they opened the hood". I do not believe this for the simple fact that I had just washed and waxed my vehicle's hood two days prior to this and it was not damaged.…
As a woman, it can sometimes be difficult to find mechanics you can truly trust, so I’m very happy and grateful to have been referred to Samson’s Automotive. They are reliable, honest, and operate with integrity. I highly recommend them to anyone looking for trustworthy and skilled mechanics. Eric always takes the…
Friendly and honest services.
A coworker recommended this place. Very honest and upfront. They inspected my car and told me exactly what is wrong with it. Informed me the broken part is under recall and didn’t even charge for inspection. Definitely will go back and recommend to others. Love the honesty.
Very professional , friendly , and competent . Also , very thorough . I drive an old truck I love , they took good care of it . I have already recommended them to others . That is is best review one can give - Recommendation .
Sansone’s is awesome. They have competitive pricing, are very trustworthy and provide exceptional customer service. I found them through a local advertisement which offer discounts on different services they provide. I have a 2009 VW Turbo that requires special attention and they were amazing. They greet you with…
Went here the other day. My truck was leaking coolant and wasn't 100% sure from where and within a day they were able to find what was wrong and then ordered the part and fixed in within 3 hours after that. I came to pick it up at the end of the day and was having trouble with the easy pay and they stayed a bit…
Kindness l
The Best!! Honest, and Excellent customer service. Always get it done right the first time. Highly recommended.
Good service and knowledgeable technicians. They fix the problem if one exists, but don’t upsell that you need added work. Been using them for a few years and always excellent service at reasonable price.
This is the only place I will take my car for repairs, they are professional and prompt 👍👍👍👍
We had our Silverado go for a routine oil change and from start to finish it was a wonderful experience! They were friendly, communicative through the entire experience, and had it done just in time for my husband to go to work! Highly recommend!
My experience with Business was excellent. I would recommend their business to others.
My first experience with Sansone’s was very good. I was with another service provider locally for several years and was recently disappointed by them. Fool me once, shame on you. Fool me twice, shame on me.
Gr8 work. Friendly people
Grateful for the years of excellent service! What a great team!!
Fit me in for an oil change at the last minute. Very efficient and professional. I also like the 36 month warranty.
We needed a new mechanic. Sansone’s was recommended to me by a friend, and it was a great recommendation. They did a great job on both of our vehicles. We are very happy with their work and customer service. We have used Sansone’s for 3 years now, and are very happy. They always take care of our cars very well, and…
Been coming to Sansone for years with my Scion. They are super efficient and honest. I trust them with all my vehicle repairs/maintenance
Chuck and team are always upfront and honest about what you need and don’t beat around the bush. You can count on them to get the job done right the first time
Sansone is the best!
Very nice and actually clean shop. You didn't feel uncomfortable going in there. I made an appointment for an oil change they were very prompt explained everything that was going to happen took care of me it was great! Highly recommend!!
The shop is clean and organized. As a female client I felt respected. I have a old car, the manager took time to explain the work and pricing options. The repair was even emailed to my phone for me to review each line item. I will use them again if needed. The service is worth the money.
Mike and Chuck always take good care of me and all of their customers. Been coming here for years.
Sansones is a trusted business for us. We have been having our vehicles serviced with them for over 30 years. They are honest about what repairs our vehicles need and what services can be delayed for a while. we trust Sansones wholeheartedly.
Fantastic experience...Mike was amazing and I totally feel like I found an honest and cost effective auto shop. Thank you Mike
Sansone’s is the only Automotive business i trust, always awesome service. Thank you Chuck and team.
Very quick and easy
I got an oil change and tire rotation. A great price and the work was solid. Previously I ask them to install a Catalytic converter thief deterrent. They showed me how it wasn’t needed. I offered to pay for their time and they said no charge. These folks have integrity.
Had new rear main seal, oil pan gasket and oil crossover cap seal replaced, along with oil and filter change. I can always count on Mike's crew to do a complete detailed job on my old truck. I only trust him to work on it. I walk away with confidence.
Sansone Automotive service was awesome great communication and repair for my condenser and radiator replacement i would definitely call them for service again
Excellent service and the repairs work great.
Amazing job as usual!!!
I just want to send out a huge thanks to Chuck, Mike and the whole Sansone's team for getting my truck all fixed up after someone tried to steal it! I knew that going to Sansone's instead of my insurances recommended mechanics was the way to go. Sansone's Automotive are simply the best and most honest mechanics in…
The staff are kind, the listen to your issues and concerns. Helpful, honest and reasonable. The only place I take my car being a single woman it is hard to find HONEST mechanics
My car was running rough. I had 2 bad experiences so I was not looking forward to finding a new repair shop at all. l saw all the positive reviews decided to give them a try. Initial contact was pleasant, Mike was very patient and helpful trying to pinpoint my cars issues. I was able to bring car the next morning.…
My car was overheating and leaking coolant and after hearing that Ford dealerships couldn't even look at my car for a month. I called Sansone's and am so happy I did. They were able to diagnosis and fix two different problems in my cars coolant system within 24 hours. Mike and Chuck were both so helpful and…
Sansone's has been my trusted mechanic for years. I've recommended them on several occasions.
Honest and reliable service.
Mike Samsone and his team took good care of my vehicle. They did thorough diagnostics and were able to to get it to pass smog when two other places couldn't. They helped me with cost as well. They care about you and your vehicle at Samsone's. Would recommend.
I brought my car in because of an oil leak, they charged about $300=$400, and that wasn't the leak, so I brought it back and they fixed something else, and charged $200-300 (No credit given for fixing the wrong thing). This still did not fix the leak, so I took it back, and this time they said it would cost $1000,…
Great friendly, honest service. Job well done and will be using Sansone’s for years to come.
Mike was great when we were in an emergency with our car overheating when we were traveling to Zion... he worked us in so we could make some adjustments to continue our trip and was able to get our thermostat replaced and car fixed so we could head home.
Excellent attention to detail, quick service, friendly staff
Great experience honest people!
This place is great, I am always glad to find a place I can trust and does a good job.
We have used this auto shop for many years. We have found the owner and his mechanics to be knowledgeable, skilled, honest, informative, and pleasant. They have taken our car in on time and returned it with the work completed to our satisfaction. I am glad they are in business and hope they continue.
A great experience with the shop. From start to finish very communicative. They were upfront with what to expect and had competitive pricing . The wait time was reasonable with one delay for parts delivery, it took them about a week to get the van up and running right after replacing fuel filter and some lines.…
My parents have been going here for quite a long time so naturally when I moved back to Henderson, I brought my car here. They are very well run, quick, efficient and trustworthy. I can talk to the guys about my car and concerns without being talked down to or feel like I’m being ripped off, which is huge. I…
This business needs to be recognized for the good work they do, their honesty and fair prices. It is a place I will be taking my car to from now on now that I have found them.
I always try to find a mechanic that is closer to my house, since I don't live near Sansone's anymore, but I always end up going back to Sansone's for their competent and professional repair services. Worth the trip from anywhere.
Sansones is a reliable and trustworthy auto shop that we all are looking for. We have had our vehicles repaired there several times, they are always prompt, up front, and quality work. We will always take our vehicles here for repair
Great communicating,detail oriented and professional team. I feel comfortable sending my wife over there without worrying that she will get ripped off. The combination of master mechanic competence and great communication skills make this team a great value . But Oh for me the real intrinsic value, the real bonus…
Let me start off by saying that the owner Mike and his staff were very professional. I took my car in due to my brakes squeaking. I am very knowledgable when it comes to the maintenance on my car. I have a 2014 Honda Civic and havent had any major issues on it. I looked at reviews online and took a chance. I also…
I have never met a more honest and reasonable mechanic in my entire life. Not only did they check certain things out for me on the car I thought needed fixing they outright told me that they were fine and didn't even charge me for checking them out. I will be returning to them for all of my future maintenance let…
Fabulous repair shop run by honest helpful customercentric people.
I learned about Sansone's a year or two after purchasing a new Acura in 1999. I've been taking that car and then other family vehicles to Mike and his crew for over two decades. That Acura is still running strong. I think of Mike and Chuck as long-trusted partners when it comes to automotive maintenance and…
I have used Sansone's for a few years. They recently did my 90000 mile maintenance service. They were quick and efficient. They did a great job. I will continue to go here for all my auto needs.
I wish I could give them 10 stars! My Aunt and Uncle introduced me to Sansone's when I moved back out here almost 11 years ago and I have been going to them ever since. Chuck and his team are the best, they are understanding, honest, and treat you like family. I am a customer for life.
I have been taking my cars to Sansone's for almost 10 years. I always get good service. Problems are clearly explained, service is completed quickly, and prices are reasonable. I highly recommend Sansone's for both auto maintenance and emergency repairs. Sansone's provides excellent service for most Asian and American cars and trucks.
This is a mechanic you can trust. Their staff is knowledgeable and always friendly. They do quality work for a fair price and have been in business for over 25 years. I highly recommend this shop. They are one of the best in town.
Always professional. Always gives an accurate estimate.
True professionals. I trust Sansones Automotive with all of my vehicles. The mechanics are very fast and efficient. Mike and Chuck are very friendly and honest. I recommend them all day everyday.
Sansone’s offers professional, fair and reliable auto service. I have been trusted them for many years and really have appreciated their quality service and lower costs compared with the dealership.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 170 | — |
| General repairs & maintenance | 131 | — |
| Auto maintenance | 48 | — |
| Vehicle Inspection | 47 | — |
| Brakes | 45 | — |
| Air & cabin filter replacement | 45 | — |
| Auto engine diagnostic | 42 | — |
| Steering & suspension repair | 35 | — |

