Experts Reviews · Company report
Sansone's Automotive logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sansone's Automotive

Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sansone's Automotive is better than 89% of auto repair shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sansone's Automotive is better than 84% of auto repair shops.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sansone's Automotive is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sansone's Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sansone's Automotive is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Sansone's Automotive for 8 kinds of job.

Sansone's Automotive for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.171
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 245
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 171 Google reviews tagged “Oil change” · showing 20

MoniqueLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Ever since we’ve moved here to Nevada and the Henderson area I was worried about finding a mechanic I could trust or an automotive service that was good. This company not only do I trust. I would tell friends and family about them because their service is very good.

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Great people honest. I have taken in 4 cars so far nothing but a good feeling thru the whole experience

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
thea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

You guys at Sonsone’s Automotive really know how to take care of cars. Now I don’t have to worry knowing that our car is in good running condition. Thank you Sonsone’s Automotive & the promo coupon is the best.

Reasonable priceOil changeService not listed
Clinicians1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

excellent service, courteous staff

Not sureVehicle InspectionOil changeService not listed
Gregory4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

2004 tl just needed routine oil service and fluid flush.

Reasonable priceAir & cabin filter replacementOil change
Gavin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

10/10. Definitely the best place I’ve taken my car. They know their stuff and they explain it well. I wish ever shop was like this one.

Great priceElectrical repairAuto maintenanceOil change
Edralin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Had fluid leaking. I called them up and booked me asap. No more fluid leaking in my car. They were upfront with what they need to do to determine what fluid and where the leak is coming from and the cost. Very reasonable price. Very professional staff. Thank you, Sansone!

Reasonable priceVehicle InspectionOil changeService not listed
William9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional and courteous staff. Shop was very clean. They fixed my vehicle at a reasonable price and did not try to upsell me. I will definitely return the next time I am in need of repairs. I highly recommend!!

Reasonable priceTransmissionAir & cabin filter replacementGeneral repairs & maintenance
RaymondLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Greeted by 2 friendly service technicians, my advisor took care of me quickly. He gave my granddaughter a stuffed animal and offered us refreshments. His helping and caring orientation exceeded my expectations. The facilities were clean and attractive the price point for my service was spot on. This was my 1st…

Great priceOil change
FranLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service. Would not hesitate to recommend to family and friends. Honest, dependable service.

Vehicle InspectionOil change
JAMIE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It is a great feeling when you car needs attention and Sansone’s provides the help you need. And they go above and beyond a customer’s expectations. When I needed help, they were there!!

Reasonable priceBattery serviceOil change
Ran4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The pros at Sansone's Automotive are STILL THE BEST in the business! We're repeat customers - Sansone has serviced a few of our vehicles (Honda & Cadillac). These folks know what to look for, and they're AAA certified! Seriously, what more could anyone want? 🤷🌟🌟🌟🌟🌟

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
Blusoul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have enjoyed the service and trust of Sansone's automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable , fair…

Brake service & repairElectrical repairAir & cabin filter replacement
ThomasG9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service and honest too. Hard to find a place like !!

Reasonable priceOil change
RileyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very friendly and helpful. This is my first time going there because I've heard such great things about their service. So far they are living up to the high standard I've heard about:-)

Great priceGeneral repairs & maintenanceVehicle InspectionBrakes
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We have been going to Sansone’s Automotive for over 20 years. The reasons are honesty , quality, and the people there are just great human beings.

Great priceVehicle InspectionAuto maintenanceOil change
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service

Reasonable priceOil change
SUE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a very good experience. I was immediately greeted when I walked in. The staff appeared very knowledgeable and the person at the front desk was friendly and helpful. The price was reasonable. I will return for any further maintenance.

Great priceVehicle safety inspectionOil change
Gabriela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Went to Sansone because they were the closest shop that wasn’t a big brand name company. I was nervous because I knew I needed a lot of work done, and though out the entire process of getting my car repaired, and oil changed, the team at Sansone was incredible. They were so friendly and transparent with everything…

Reasonable priceGeneral repairs & maintenanceVehicle InspectionBrake service & repair
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I took my car in for an oil change appointment and was taken care of on time. They did a courtesy inspection and let me know that I would need new tires soon. I appreciate the quick and professional service at Sansone's I will be returning for all of my car maintenance in the future.

Reasonable priceOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 60%Overpriced 1%Not sure 5%

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