How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESansone's Automotive
Henderson, NV · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #127Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 874 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Sansone's Automotive for 8 kinds of job.
Sansone's Automotive for oil change
Clear ✕All 171 Google reviews tagged “Oil change” · showing 120
Ever since we’ve moved here to Nevada and the Henderson area I was worried about finding a mechanic I could trust or an automotive service that was good. This company not only do I trust. I would tell friends and family about them because their service is very good.
Great people honest. I have taken in 4 cars so far nothing but a good feeling thru the whole experience
You guys at Sonsone’s Automotive really know how to take care of cars. Now I don’t have to worry knowing that our car is in good running condition. Thank you Sonsone’s Automotive & the promo coupon is the best.
excellent service, courteous staff
2004 tl just needed routine oil service and fluid flush.
10/10. Definitely the best place I’ve taken my car. They know their stuff and they explain it well. I wish ever shop was like this one.
Had fluid leaking. I called them up and booked me asap. No more fluid leaking in my car. They were upfront with what they need to do to determine what fluid and where the leak is coming from and the cost. Very reasonable price. Very professional staff. Thank you, Sansone!
Very professional and courteous staff. Shop was very clean. They fixed my vehicle at a reasonable price and did not try to upsell me. I will definitely return the next time I am in need of repairs. I highly recommend!!
Greeted by 2 friendly service technicians, my advisor took care of me quickly. He gave my granddaughter a stuffed animal and offered us refreshments. His helping and caring orientation exceeded my expectations. The facilities were clean and attractive the price point for my service was spot on. This was my 1st…
Excellent service. Would not hesitate to recommend to family and friends. Honest, dependable service.
It is a great feeling when you car needs attention and Sansone’s provides the help you need. And they go above and beyond a customer’s expectations. When I needed help, they were there!!
The pros at Sansone's Automotive are STILL THE BEST in the business! We're repeat customers - Sansone has serviced a few of our vehicles (Honda & Cadillac). These folks know what to look for, and they're AAA certified! Seriously, what more could anyone want? 🤷🌟🌟🌟🌟🌟
I have enjoyed the service and trust of Sansone's automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable , fair…
Great service and honest too. Hard to find a place like !!
Very friendly and helpful. This is my first time going there because I've heard such great things about their service. So far they are living up to the high standard I've heard about:-)
We have been going to Sansone’s Automotive for over 20 years. The reasons are honesty , quality, and the people there are just great human beings.
Excellent service
I had a very good experience. I was immediately greeted when I walked in. The staff appeared very knowledgeable and the person at the front desk was friendly and helpful. The price was reasonable. I will return for any further maintenance.
Went to Sansone because they were the closest shop that wasn’t a big brand name company. I was nervous because I knew I needed a lot of work done, and though out the entire process of getting my car repaired, and oil changed, the team at Sansone was incredible. They were so friendly and transparent with everything…
I took my car in for an oil change appointment and was taken care of on time. They did a courtesy inspection and let me know that I would need new tires soon. I appreciate the quick and professional service at Sansone's I will be returning for all of my car maintenance in the future.
Always very friendly and professional
Always a great experience at Sansones..wonderful staff and service!! Would recommend to everyone 👍
Eric and the team at Sansones Are fantastic. They are honest genuine, and they do great work. Prices are fair and I’ve always gotten my car in in a timely manner and gotten it back when promised. We have been using them for multiple cars over the past 10 years and they always have done a great job. I would highly…
I went in for an oil change and they did a free complete inspection on my car. They mentioned an issue I had that didn’t need to be dealt with right away and they were very honest about that. I genuinely appreciate their help and would highly recommend making this shop your choice. Despite this shop being a bit far…
Good costumer service honest and professional, I will recommend this place.
1st time here, will definitely be back :)
AMAZING Service Very Trustworthy Loyal Helpful Friendly Kind my Daughter's Mercedes Service was Excellent Let me know all the problems with the car and repaired Everything that was wrong Very Fair Pricing Excellent Service 👏
Everyone was nice and professional. I went in to get an oil change and the wait was not long. I will try them again !
A very professional business that respects their customers. This is my 2nd visit and I'm very impressed by their honesty, timely scheduling and customer service. Highly recommend!
Fast freindly professional experience.
Great experience from start to finish. Quick scheduling; clear communication; work done as promised; work completed quickly; fair pricing.
I was so impressed with the wonderful service I received when I brought my car in for service. In fact I’m bringing it back in this week for brakes. The service was quick and the staff is so friendly, which is extremely important to me. I highly recommend Sansones !!!
I typically took my car to a family friend to have my oil changes done, but this time I decided to take it to a shop to have it properly checked. Luckily I did with Sansone’s Automotive, because they were very helpful and trustworthy. I was always nervous to take my car to a shop out of fear I would get charged for…
I’ve been going to Sansone’s Automotive for all my car needs—oil changes, air filters, and tires—and they never disappoint. The team is consistently kind, professional, and honest, which makes a huge difference. Every visit is smooth, and I always feel confident that my car is in great hands. It’s not easy to find a…
My husband was always the on that took care of car problems. It was new to me and I appreciated the kindness given to me. Explained all the things needing to be done.
I had a good experience. Everyone was professional. I
That was an enjoyable experience. I will definitely come back!!
I’ve been searching for a good mechanic for years and I’ve finally found it. My brother recommended I come here and they didn’t disappoint. They were completely transparent with me about pricing and what exactly needed to be done to my older vehicle. I told them to fix what is most important now and I will come back…
Excellent and prompt service.
Excellent place to keep your car well maintained. The staff is very knowledgeable, professional, and friendly. I felt confident that my vehicle was in good hands. I will definitely be returning for my regular maintenance and highly recommend them to others!
Love Sansones. Always great fast & friendly service.
I have used Samsone's for several years now they have always been honest, courteous, and have done a good job.
Straightforward professional oil change service with checks done for reasonable cost.Will definitely come back.
Great shop, honest on what needs to be done now, and what needs to be taken care of at a later time..
I dont go anywhere else but here, they are amazing at what they do and fast too!!!
Had my BMW X3 oil changed. Customer service at the front desk was friendly and cortéis. Service was prompt . I am very satisfied and will return when I need to service my vehicle.
My car started overheating on my way home so I added coolant. Shortly afterwards, I realized half of it ran back out. I called the next morning and they said to bring it in. They helped me get a rental so I could go to work. It was the radiator. They replaced it and the thermostat and I had my car back that…
I fell this is a safe & honest place to have my car repaired.
Fantastic auto repair shop. Happy to leave a good review. Also love the fact that they speak to you in Laymans terms and explain to you the issue and the repair cost and which one is priority.👍💯
Sansone’s Auto rock! It’s a honest family owned business. The people that work there makes it even better thank you we need more business like Sansone’s Auto.
Great place, they always take care of me, your cat will be in great hands.
Absolutely no complaints. Customer service very friendly. My car was ready when they said it would be. Very pleasant experience.
This was my first encounter with Sansone's. I have been searching for a certified mechanic that I could trust and would provide a fair price. Well, I think that I found them! Great experience...shout out to Eric!
Now that I've purchased my leased vehicle and no longer have Concierge Service, went BACK to old standard, using Chuck Raz @ Sansone's Automotive. Can't say enough good about them. Always professional, always top notch service and appreciate that they provide Service to get you to or from Service center as auto…
This was my second visit with Sansones and both times I was extremely pleased! They are professional staff is friendly, knowledgeable and efficient. I will continue having them service my Cadillac CTS
Quick and professional, quality work and no pressure sales updates
Great customer service From both Eric and guest facing employees. Even the way they answer the phone and speak to you is a refreshing reminder of what quality service is. They kept me informed throughout process, from receiving vehicle from tow company to initial diagnostics and were able to have repairs completed…
Customer care is amazing. They really take care to make sure my car is in good condition.
Went in for the first time to have my oil changed. Service was fast affordable and friendly. I will definitely be coming back for my car maintenance.
Sansone’s Automotive is fantastic! Brought my car in for an oil change, tire rotation, and air & cabin filter replacement — everything was done quickly, professionally, and at a great price. The staff were friendly, explained what they were doing, and had me back on the road in no time. You can really tell they care…
Sansone’s is awesome. They have competitive pricing, are very trustworthy and provide exceptional customer service. I found them through a local advertisement which offer discounts on different services they provide. I have a 2009 VW Turbo that requires special attention and they were amazing. They greet you with…
Great service! Fast, friendly and knowledgeable.
The Best!! Honest, and Excellent customer service. Always get it done right the first time. Highly recommended.
Been using sansones for over 25 years, 4 different vehicles. That says it all.
This is the only place I will take my car for repairs, they are professional and prompt 👍👍👍👍
Service was prompt and price was much more reasonable than at the dealership, I have been going to Sansone’s for more than 10 years and highly recommend them.
My first experience with Sansone’s was very good. I was with another service provider locally for several years and was recently disappointed by them. Fool me once, shame on you. Fool me twice, shame on me.
Oil changed in a timely manner. I wasn't pressured into fixing any issues found on my vehicle.
Fit me in for an oil change at the last minute. Very efficient and professional. I also like the 36 month warranty.
We needed a new mechanic. Sansone’s was recommended to me by a friend, and it was a great recommendation. They did a great job on both of our vehicles. We are very happy with their work and customer service. We have used Sansone’s for 3 years now, and are very happy. They always take care of our cars very well, and…
Been coming to Sansone for years with my Scion. They are super efficient and honest. I trust them with all my vehicle repairs/maintenance
Great shop with Great people working there
Chuck and team are always upfront and honest about what you need and don’t beat around the bush. You can count on them to get the job done right the first time
Quick and easy to set up an appointment by text! Service was great. I am grateful to find an auto shop that I trust.
I am very happy with Sansone's Automotive as usual.Very dedicated staff and very straightforward. I got to know them 2 years ago and they are superb. Thank you
The TPMS light would come on intermittently. It was one of the sensors in the tires that was flakey. Chuck saved the day. Thanks Chuck. 🙂
Clean, detailed &punctual! Gave me a warning for a potential auto problem not far off! I have been coming here for the past two years now, great family owned business. I am always in and out. Friendly Office Manager
They did an amazing job! They were quick and the staff are all wonderful and super nice!
Very nice place customer service was great.
Awesome service and I love the coupons they send in the mail
The shop is clean and organized. As a female client I felt respected. I have a old car, the manager took time to explain the work and pricing options. The repair was even emailed to my phone for me to review each line item. I will use them again if needed. The service is worth the money.
Very professional. Explained what need to be done before doing it to make sure that is what I wanted. Will use them again.
I got my oil change done here and im really glad I choose to stop by! They explained everything to me and made me feel welcome. Oil change took about 40 minutes so it was a quick service. Would definitely come back!
Mike and Chuck always take good care of me and all of their customers. Been coming here for years.
Replaced right front TPMS. We have been going to Sansones for 16-17 years. During all that time they have provided great service for a very fair price. Sometimes at no charge. The owner and his team know their profession and are very good at it. I would recommend them to anyone who needs and expects these kind…
It was my first time there and I was impressed. As a single woman, you never know what you’re going to get when it comes to car service. But the garage was well organized, all the staff were friendly and it was very professionally run. The best part was, the pricing was very reasonable and they didn’t try to tack on…
Sansones is a trusted business for us. We have been having our vehicles serviced with them for over 30 years. They are honest about what repairs our vehicles need and what services can be delayed for a while. we trust Sansones wholeheartedly.
Set up appointment, was done on time, quick and easy.
Service was spectacular customer was spectacular as well
I was looking for a place to service my car and I thought I'd give Sansone a try. Boy was I impressed with the service I received and the way Chuck interacted with the customers as I waited on my car. The oil change I had done was quick and efficient and Chuck even showed me a potential problem with my car that I am…
Quick, quality work. Staff was extremely helpful and nice. Great shop!
Replaced AC Can't beat the price and customer service Thank you for the great service
Saw the great reviews and thought I’d give this place a shot.. let’s just say they did not disappoint. I was able to snag a last minute appointment, and was in and out within 30 minutes. Great pricing and extremely friendly staff. Will be using this company for all my future car needs.
Sansone’s is the only Automotive business i trust, always awesome service. Thank you Chuck and team.
Outstanding service and integrity. This will be my shop from now on.
Speedy service and friendly crew
I had to arranged for an appointment which at first irritated me; however I found out how smooth it all went when I did show up at a scheduled. This was at the end of a very busy day, yet I never felt rushed; I had all my questions answered, politely too. Their work was top quality but it was how I was treated that rated a 10.
Had new rear main seal, oil pan gasket and oil crossover cap seal replaced, along with oil and filter change. I can always count on Mike's crew to do a complete detailed job on my old truck. I only trust him to work on it. I walk away with confidence.
Awesome experience!
Very nice and understanding gentlemen...🧡..also thank u so so soooo much for fixing more thn what I could afford 🧡I appreciate y'all so much!!!🧡 see u soon🧡🧡
First time going to this shop. They were quick and to the point. Small hiccup with billing but it all got cleared up.
Very friendly and good services, very professional, honest, very helpful, clearly explain what are problems snd precisely what need to be repair / replace. Thank you Mike, Charles and Sansone’s teams.
Sansone's has been fixing my cars for over 25 years. Great people and great work! Only place I go!
Work was done on time, as scheduled.
Smooth, quick, easy, and painless. Thank You Sansone's!
It was good & easy. Didn't wait too long. Will go back.
The staff are kind, the listen to your issues and concerns. Helpful, honest and reasonable. The only place I take my car being a single woman it is hard to find HONEST mechanics
My car was running rough. I had 2 bad experiences so I was not looking forward to finding a new repair shop at all. l saw all the positive reviews decided to give them a try. Initial contact was pleasant, Mike was very patient and helpful trying to pinpoint my cars issues. I was able to bring car the next morning.…
Always a breeze!
Great service and very timely!
Excelente
I received a coupon in the mail and used it for an oil change. I called ahead to make an appointment. The service was fast and friendly. I would use them again.
Service was fast and customer service was great. Call ahead to make sure to make an appointment.
Mike Samsone and his team took good care of my vehicle. They did thorough diagnostics and were able to to get it to pass smog when two other places couldn't. They helped me with cost as well. They care about you and your vehicle at Samsone's. Would recommend.
Great friendly, honest service. Job well done and will be using Sansone’s for years to come.
They were very accommodating, no pressure.
We have used this auto shop for many years. We have found the owner and his mechanics to be knowledgeable, skilled, honest, informative, and pleasant. They have taken our car in on time and returned it with the work completed to our satisfaction. I am glad they are in business and hope they continue.
I Googled brake repair and Sansones Automotive came up and I'm so glad it did. First thing caught my eye were the 5 STAR reviews so I said to myself this must be a great place to go. The guys there were so nice and professional. They didn't just tell me what needed to be done they showed me, allowing me to make the…
My parents have been going here for quite a long time so naturally when I moved back to Henderson, I brought my car here. They are very well run, quick, efficient and trustworthy. I can talk to the guys about my car and concerns without being talked down to or feel like I’m being ripped off, which is huge. I…
Been using Sansone for over 25 years. Great service and Value.Around. They take care of their customers. I haave referred cistmers several times ovver the years and no complaints ever.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 170 | — |
| General repairs & maintenance | 131 | — |
| Auto maintenance | 48 | — |
| Vehicle Inspection | 47 | — |
| Brakes | 45 | — |
| Air & cabin filter replacement | 45 | — |
| Auto engine diagnostic | 42 | — |
| Steering & suspension repair | 35 | — |